Access Care

Access Care Reviews

Good rating
     
4.3 | 46 reviews
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Access Care
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4.3

| 46 total

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Warm, Welcoming, and Full of Heart - Access Care Goes Above and Beyond Access Care is absolutely incredible! The team here treats every resident with so much kindness and respect—you can just tell they love what they do. There are always tons of fun activities, plenty of smiles, and a true sense of community. Earlier this year, I attended their World Fest event, and it was such a joy to see! There were multicultural activities, music, and delicious foods from around the globe for both residents and visitors to enjoy. It was the perfect example of how Access Care goes above and beyond to create meaningful, inclusive experiences for everyone who walks through their doors. And I have to mention Lindsey—she’s amazing. Her passion for the residents and for the work she does shines through every single time, whether she’s giving a tour or simply talking about the program. You can feel her heart in every word. If you’re looking for adult day services where people are genuinely cared for, this is the place.

Date of experience: 02 December, 2025
Mirna Perez
Mirna Perez 2025.05.15
     
Reply from Access Care 2025.05.16
Thank you for the 5-star review Mirna! We appreciate your feedback and are so glad that you have had a great experience with us.
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Heather Simpson
Heather Simpson 2024.12.02
     
I needed a caregiver for my grandmother who suffers from dementia. From Lindsay to Claire and everyone else who helped with finding a caregiver it was an easy and seamless experience. Our caregiver Jasmine is amazing. I would highly recommend there services.
Reply from Access Care 2024.12.02
Heather, we are so glad that your experience with our staff has been great and easy for your family. We truly appreciate your trust in us providing care to your grandmother. Thank you.
Sophy Figueroa De. Agüero
Sophy Figueroa De. Agüero 2024.11.21
     
Reply from Access Care 2024.11.22
Thank you Sophy! We are happy that your time with Access Care has been a great experience.
Leah Hatfield
Leah Hatfield 2024.10.28
     
I have been a social worker for over 15 years in Louisville, and never have I seen such a culturally competent office as Access Care offers for their participants. I have connected with Abby Bauer and she offered for me to come for a tour of their program and I was wildly impressed with what services they offer. They have multiple areas of their facility that are dedicated to different ethnicities and religious groups. They offer something for just about everyone. Their staff are loving and welcoming. Their participants are visibly content and enjoy their time spent in this facility. They offer food prepared that caters to the specific dietary preferences of each ethnicity in house, they offer dancing and live music in various genres, they offer art and appreciation for artistic preferences of their varying cultures, and so much more. I was even impressed that they offer a prayer room for their participants that practice their Islamic faith to be respectful of the frequency and schedule for them to practice their prayer life despite being in a program like theirs throughout the day. It is truly one of the most joyful day centers I have ever encountered. Way to go Access Care truly remarkable work you are doing to respect and give dignity to each participant. What was most beautiful to me was that they are all under the same umbrella of services, sharing a common space and still respectful of each other. Such a beautiful example of respect and coexisting together for one need and cause for people needing a place to belong and be cared for throughout their day.
Reply from Access Care 2024.10.28
Hi Leah, thank you so much for your honest review. We strive to provide high quality care to all individuals in a welcoming environment. We are so glad that Abby was able to help you see our wonderful facility. We hope you come back again!
Philip Mix
Philip Mix 2024.10.21
     
Access Care is a five star senior experience. It helps to know of a place where your loved ones are treated like family while you're away working. Access Care can help with aging loved ones and the festivals, cultural celebrations, and events that the staff puts on is very professional and uplifting to everyone that attends.
Reply from Access Care 2024.10.21
Thank you so much Philip! We strive to provide high quality care to seniors, and we are so glad that you noticed. We appreciate your kindness!
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Eric Cornish
Eric Cornish 2024.10.15
     
Access Care is such a unique facility, catering to many backgrounds, and making sure each one feels at home. From food to entertainment and activities, every person there is treated to a taste of their own culture. Lindsay gave me a tour and I was very impressed with the facility and her passion for her job
Reply from Access Care 2024.10.21
Thank you for your wonderful words Eric! We strive to create a welcoming environment for everyone.
Yisel Louisville
Yisel Louisville 2024.10.11
     
Fall Festival celebration !!! Great time.
Reply from Access Care 2024.10.21
Thank you Yisel. We are so happy that you enjoyed our Fall Festival at our adult day center.
Sam Govindarajulu
Sam Govindarajulu 2024.07.15
     
I took my mother here to see if it could help her meet new people and boost her positive mental attitude. Lindsey gave us a tour and assisted with the paperwork. The entire place is filled with lively folks and a variety of activities to keep the elderly engaged. It's a wonderful environment for seniors to stay active and happy.
Reply from Access Care 2024.07.17
Thank you so much Sam! We are so excited to have you and your mom come by for a tour. If you need any further assistance, we are more than happy to help.
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Tree Mcg
Tree Mcg 2023.11.19
     
Hidi excellent she listen very good at her Job ! & the lab core guy did excellent job drawing blood! !Not even 1 mark on my arm! Highly recommended
Dar Ditmore
Dar Ditmore 2023.11.16
     
I always have the best experiences when I visit my doctor's office. Everyone has been extremely greatful and very nice and enjoyable. ❤️❤️❤️❤️. Thank you ladies!!
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Morgan Robinson
Morgan Robinson 2023.11.08
     
Did massage chair event for staff through lowe chiropractic !
Alexandra Aguilar
Alexandra Aguilar 2023.07.07
     
Es un agradable lugar de recreación y entretenimiento para las personas mayores
Reply from Access Care 2023.07.07
Thank you for your kind words Alexandra. Muchas gracias!
Danya Majed
Danya Majed 2023.06.19
     
❤️
Reply from Access Care 2023.06.22
Thank you Danya. We are so glad that you love our facility.
Irina Khoroshilova
Irina Khoroshilova 2023.05.17
     
It is one of the most amazing, comfortable and safe places for elderly.
Reply from Access Care 2023.06.22
Thank you Irina for the kind words. We truly value our elder populations and strive to deliver the best care possible.
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