Access 2 Mobility Reviews

Jill Heins 2025.10.31

     

Great business Our adult son is disabled and ive been looking for something to get him out of the house on his own. I found this company online. We drove over and looked at trackchairs. They are built very well and our son loved them. He wanted one. Sooo.... The people were extremely helpful. Worked closely with us during the whole buying process. We definitely recommend them!!! If your looking for anything to help you be more mobile Access2Mobility is the place to go. Thank you Noah and the team. Greatly appreciate everything!

Date of experience: 21 October, 2025

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Reply from Access 2 Mobility 2025.12.04

Thank you, Jill! We're so glad we could help your son find something he loves. Your kind words mean a lot to us, and we'll pass on your thanks to Noah and the team!

Anthony Smith 2025.10.21

     

100% Satisfied Access to Mobility aided in identifying a suitable vehicle and lift for transporting an Edge 3 Stretto powerchair. This is the second instance in which they have installed a lift on my vehicles. The staff offered helpful and informative support throughout the process.

Date of experience: 20 October, 2025

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Reply from Access 2 Mobility 2025.10.31

Thank you, Anthony! We're thrilled to hear our team could assist you again in finding the right solution for your needs. Your satisfaction means a lot to us, and we’ll always strive to provide exceptional support.

Di 2025.09.18

     

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Reply from Access 2 Mobility 2025.09.21

Thanks for your review, it means allot to us.

Ramona Arledge 2025.09.16

     

I was very impressed with everyone at the establishment. They answered every question I had. I will recommend them to others.

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Reply from Access 2 Mobility 2025.09.21

Appreciate your review! Thanks for telling others and sharing your experience.

Melanie Herr 2025.09.12

     

Access2Mobility is absolutely AMAZING!! We have been doing business with them 2017. We just purchased our second vehicle from them. Noah was extremely helpful throughout the process, and even delivered directly to our house. Our daughter enjoys riding shotgun, and in style with our act converted Suburban. The entire staff is genuinely caring, and makes everyone that walks through the door feel welcome and loved. Great Job!! God Bless

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Julie McKinney 2025.09.09

     

Rhonda and the staff at Access2Mobility were incredibly helpful and friendly. I knew I needed to purchase or rent a wheelchair and Rhonda easily helped me make the best decision for our family. They have all kinds of products to make your loved one’s life easier and are knowledgeable about them as well. Great service!

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Reply from Access 2 Mobility 2025.09.10

Thank you for your kind words! We're thrilled Rhonda and our team could guide you in making the best choice. Providing a variety of helpful products and great service is our priority. We appreciate your support!

Steven Edison 2025.08.24

     

They are awesome Good people. They just took care of my truck. I love my truck best money ever spent!!!!

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Reply from Access 2 Mobility 2025.08.19

Love ya... enjoy that truck!

GoFish Lures 2025.08.23

     

These guys go out of their way to take care of you and their equipment. Highly recommend!

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Reply from Access 2 Mobility 2025.08.23

Thank you! We're so glad you enjoyed your experience with us and appreciate you telling others. Thx A2M

Angela Stark 2025.08.19

     

My elderly father had a recent experience with this company that warrants an exceeding review! He reached out for guidance on a wheelchair lift for his van that was recommended to him by a third party and the gentleman he spoke with was patient, knowledgeable and over the top willing to provide education and assistance! The gentleman saved my dad hours of research and frustration, had he made a purchase that in the end would not have met his needs. Much appreciated!

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Reply from Access 2 Mobility 2025.08.19

Mrs. Stark... Thank you for mentioning about how we educate the public about mobility. We truly strive to share our knowledge with others to help them make a better decision.
Honored that you took the time to leave this review and so glad that your dad came by. Hope to see you both in the store real soon. Thank you A2M!

Chris H 2025.07.15

     

Best experience I've had with mobility carts and excellent service.

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Reply from Access 2 Mobility 2025.07.15

Thank you Chris for a 5 Star Review! Appreciate you telling others about us.

Marsha Anderson 2025.07.02

     

At “Access to Mobility” , along with their very attentive staff, I have been enabled to engage in life and continue normal activities for the last 15 years! Following an accident and a 2 year illness, I needed equipment to enable me to return to normalcy and feel part of life again. “ACCESS TO MOBILITY” has been exceptional in supplying service and/or the equipment that we needed. With the exceptional choices of the very best aides, “A to M” has enabled me to engage in life again since 2009!!! I was very ill in ICU for 7 weeks and a year of rehab followed. By God’s grace, I can now join “in” and take part with family and friends; I recovered with God‘s grace, wonderful doctors, and prayers of family and friends. I do not use the word can’t, I say I will try. In 2009, we were able to rent a van that could carry a rented scooter to where I could go to Round Top, annual antique fair, with my husband and dear friends! Since my mobility has become more limited throughout the years, this wonderful group of people at “ACCESS TO MOBILITY” we have been able to either rent, or to purchase, the equipment that I have needed. Since I am now permanently in a wheelchair, we NEEDED to find a comfortable wheelchair, which I had yet been able to find until now!! I did research and after weeks of research, I found the brand. My husband said “A to M” has not let us down, so let’s go see them before you order on line. Oh my goodness, when I got there and saw the wheelchair that I had wanted, I was so excited, but I didn’t say anything. I wanted to hear what they had to say. Sure enough, they guided me to this wheelchair. I give a 5⭐️⭐️⭐️⭐️⭐️, no a 10-star to my new wheelchair, which is a “STRONGBACK MOBILITY” wheelchair. My desire is that if you have a loved one that is in a wheelchair for a long period of time or for life, find a way to where you can get the wheelchair. The difference is the way the back is slanted back like the way we sit normally . I believe, 95% of all wheel wheelchairs or a 90° angle sitting ; that is painful to people who have a broken back, or any kind of neck, back, or hip issues. It is painful for us to sit straight up for hours!! I bought one that has a 20”w.x 18” deep which gives “wiggle” room! Imagine if you had to sit at a 90 degree angle 8 hours a day, as a person with extremely painful and debilitating limbs. I’m not a complainer ever…ask my husband, I’m writing this to let you know this will help your loved ones have a better life with less pain involved in a wheelchair. The wheels are designed with a thinner rail for you to move the wheels; it is so agile and easy to turn and it just feels lighter. It’s more manageable and not as heavy for the user. I am not paid to say this, I just have a heart for those that are like me who want to live our best life and still help others and still serve in various ways. This chair has given me that opportunity. Plus, when my Besties take me shopping, and they have to get it out of the trunk, it is a bit lighter weight, I believe, than a standard wheelchair. My husband also bought a scooter which is delightful; It’s small and it is FAST, if needed. Note the picture below it was at my granddaughter’s wedding. I was able to see everybody and I didn’t run into anybody either! I only post on Google when I have encountered EXCELLENCE. if your loved ones need handicap assistance of any kind, try our friends at “A to M”. At least, I will be willing to guide you to the correct source if they don’t have it. Note, this wheelchair is much more than most can afford financially, but there is a way to break up payments to help. I’m just trying to help others like me, who want to still live life and get out and have a wonderful life that God has in store. May God bless. I will post a picture of the chair, when I’m out and at least have my hair done!

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Reply from Access 2 Mobility 2025.07.15

AMAZING!! What a review! Thank you for sharing your story and telling others about who we are and what it's all about.

Bruce Pessink 2025.06.23

     

I would like to express my sincere gratitude to Access to Mobility for their exceptional service. They were incredibly helpful and informative in assisting my mother-in-law with her mobility needs. Thanks to their efforts, she is now mobile again, and we are very appreciative of their support. Thank you very much. Bruce Pessink tylerltc.com

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Reply from Access 2 Mobility 2025.06.23

Thank you Bruce for taking the time to leave us a review, it means the world to us to hear from our customers!

Denise Fessenden 2025.06.02

     

Best service ever. Thanks so much for assisting us today. Friendly and was interrested in Our needs.

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Reply from Access 2 Mobility 2025.06.03

Thank you for your review and appreciate the 5 stars!

Phillip Randolph 2025.05.16

     

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Reply from Access 2 Mobility 2025.05.16

Thank you sir! Appreciate the 5 star review!

Darla Stevens 2025.05.15

     

Access2Mobility in Tyler, Texas, is by far the best company I have ever dealt with in the 28 years of my being handicapped. I called their facility to inquire about a small wheelchair repair because my normal repair company could not accommodate me quickly enough. The person answering their phone said to come on in - no appointment was necessary. Theiri location was over an hour's drive for me, but sure enough when we arrived, we were greeted with a welcoming smile and there was no wait at all. The repair was done quickly and efficiently so I didn't have to be without my chair for even a day. While waiting on the repair to be completed, I looked around and noticed much much more was offered than a small wheelchair repair. All kinds of wheelchairs were available for sale or to rent. Scooters and much more were aso on display. The parking areas had used handicapped accessible autos for sale and new ones as well. Almost anything a handicapped person might need is available through this company. Service here is excellent. In addition, all the employees are friendly, knowledgeable and, most of all, friendly. I recently purchased a new vehicle from them, a 2024 Suburban. The owner and employees spent an extra amount of time with me to be sure I was comfortable with how my chair worked within the new space. They gave me instructions and help while I practiced the best way to enter and exit the car. I even received and email the following day from the owner checking on how eveything was going. I highly recommend Access2Mobility to any handicapped person. I cannot say enough lind words for this company. Even is you have to drive a distance to get to Access2Mobility, it will be worth your time and effort.

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Reply from Access 2 Mobility 2025.05.15

Mrs. Darla...Wow, thank you for the review! I am extremely happy to hear that you and Mike enjoyed your experience with us. We definitely are honored to be your Mobility dealer and humbled to be your favorite after 28 yrs. of being in a chair.

Thanks, A2M

Susy Mendolia 2025.04.15

     

The staff are knowledgeable, professional, and listen to what your needs are. They offer solutions to any mobility problems you might have. Rhonda, Noah, and Mike are great to work with. If you ever have any mobility problems, this is where you need to go. Highly recommend.

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Reply from Access 2 Mobility 2025.07.15

Thank you Mrs. Susy...appreciate you taking time to share your experience.

Dani Smith 2025.04.10

     

Extremely helpful and diligent about making sure your needs are met.

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Reply from Access 2 Mobility 2025.07.15

Thank you!..we sincerely thank you for your kind words and sharing your experience.

Nancy Payne McEachern 2025.04.10

     

Noah and his team provide exceptional service and knowledge with supplies that bring excellent independence ability to a home.

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Reply from Access 2 Mobility 2025.07.15

We love your Dad!

Babette Tomberlain 2025.01.02

     

Our friends at Access2Mobility have made our lives so much easier the last 5 years. My husband needed a scooter due to Parkinson’s. The purchase as well as all maintenance has been so easy..I highly recommend this business because of their knowledgeable and friendly staff.

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Reply from Access 2 Mobility 2025.01.07

Babette...we appreciate you taking the time to tell others about us! We always enjoy seeing ya'll. Happy New year!

Cheryl Purdy Hallum 2025.01.02

     

I live 200 miles from Access Mobility. I had the opportunity a while back to use their services for my Pride scooter. It was a quick fix, no charge. I cannot find the words to describe what a great company this is. They are No.1 in Texas for your Mobility needs, from wheel chairs, scooters and accessories. Noah spent some time with me this morning searching for just the right ramp. He exemplifies the kind of employee every company wants. I encourage everyone to contact Access Mobility for yourself or a loved one for all your Mobility needs.

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Reply from Access 2 Mobility 2025.01.07

Cheryl...thank you for your kind words and willingness to share your experience! Hope to see you again real soon. Thx A2M