We’ve had an excellent experience with Accel IT. Their team is responsive, knowledgeable, and genuinely committed to keeping our systems running smoothly. They go above and beyond to resolve any issues quickly and proactively suggest improvements that make a real difference. Highly recommended for anyone looking for reliable and professional IT support.
After trialling multiple other IT companies, we found our perfect IT support and service provider with Acel IT. We are now extremely satisfied with our IT provider and subsequently have recommended them to a number of others. Denis, Naz and the team are responsive, knowledgeable and genuinely nice people who go out of their way to ensure customer satisfaction. Highly recommended.
Ah and also he literally have no idea about laptops he gives laptops to other person to fix so he can take more money from the customers, also he was really disrespectful. In addition to all of this it took really long that he responded to me, very poor customer service 👎🏻
Reply from Accel IT Support
2025.04.30
Hi Ariel,
We believe there may be a misunderstanding — we are a Managed IT Service Provider and do not offer laptop repair services to the public. It's possible you may have confused us with a different business.
We also take customer service and professionalism seriously, and this description does not reflect how we operate. If you'd like to clarify the situation, feel free to reach out to us directly. We're happy to help resolve any confusion.
We believe there may be a misunderstanding — we are a Managed IT Service Provider and do not offer laptop repair services to the public. It's possible you may have confused us with a different business.
We also take customer service and professionalism seriously, and this description does not reflect how we operate. If you'd like to clarify the situation, feel free to reach out to us directly. We're happy to help resolve any confusion.