ACA Group Reviews

Rod Jones 2026.05.08

     

Had an excellent conversation experience with Eric about getting out of my timeshare. He explained the process very well so that I could understand it, which was important to me. We’ve been burned before on a timeshare exit company that really didn’t look after our interests and I was very skeptical on ACA. But after our conversation with Eric, I feel confident that this exit from my timeshare could come to a positive conclusion.

Useful Report

Reply from ACA Group 2026.05.08

Hi, Rod. Thank you so much for leaving us a stellar review!

Bonnie Parker 2026.05.01

     

So far I am highly impressed by this company but we are only in the beginning phase here. They seem very knowledgeable and explain everything in detail. Looking forward to continuing this venture.

Useful Report

Reply from ACA Group 2026.05.01

Hi, Bonnie. We are thrilled to learn that you had a positive experience with us!

Rhonda N 2026.05.01

     

We have just begun the process, but so far so good. Great customer service so far.

Useful Report

Kevin Wilkins 2026.04.28

     

Useful Report

Reply from ACA Group 2026.04.28

Hi, Kevin. Your feedback is highly appreciated. Thank you so much for the review!

Brandon Buchanan 2026.04.21

     

Started great. They were Calling every three months as promised really had our hopes up high that we were getting out of this timeshare for good and we finally didn’t get scammed again. Until yesterday when we get our call saying either we pay more money or it’s going to take another 4 - 5 years to get out of this one. My wife is 39 years old battling cancer and we don’t have money just to keep throwing away. So I guess I’m totally screwed.

Useful Report

Jordan Fry 2026.04.11

     

Useful Report

Reply from ACA Group

Hi, Jordan. Thank you so much for rating your experience with us so highly!

Robert Laing 2026.04.09

     

When talking with this group I felt the same way exactly as when I talked to Capitol vacations. Under pressure. They kept coming back and trying to sweeten the deal to make it sound like I could easily afford their exit plans. I was thinking later they might be in bed with Capitol vacations each sharing the profits. I've canceled the whole process as it's way too expensive.

Useful Report

Leigh Hoyt 2026.03.31

     

We just started the process and we're very hopeful that this will finally free us from our timeshare. Our representative (Dave) was very personable, and he thoroughly answered our questions

Useful Report

Reply from ACA Group

Hi, Leigh. We are thrilled to learn that you had a positive experience with us!

Suzette Fairman 2026.03.19

     

Useful Report

Reply from ACA Group

Hi, Suzette. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at ACA Group and would love the opportunity to improve. Please get in touch with us at (800) 253-1355!

rick grizzle 2026.02.27

     

I can not honestly rate at this time because I am Only 4 days into the journey but the 3 people I have worked with are very knowledgeable and professional. I do look forward to working with them.

Useful Report

Reply from ACA Group

Hi, Rick. We appreciate the kind words and are glad we could provide you with a positive experience!

tianta price 2026.02.26

     

They where friendly, understanding, and the process is moving quickly.

Useful Report

Reply from ACA Group

Hi, Tianta. We are thrilled to learn that you had a positive experience with us!

laurimar vieira - Oficial 2026.02.26

     

Useful Report

Reply from ACA Group

Hi, Laurimar. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Alexis Findley 2026.02.22

     

I am so happy with how smooth the process was. When I first got a call from ACA Group I thought it was just another scam. After reviewing them on Google I was more open to listen. We spoke with rep Dylan P and he was fantastic! Very personable and very professional. I’m glad I gave them a chance.

Useful Report

Reply from ACA Group

Hi, Alexis. Thank you so much for leaving us a stellar review!

Edith Silva 2026.02.21

     

Very happy to have you here thank again

Useful Report

Reply from ACA Group

Hi, Edith. Your feedback is highly appreciated. Thank you for the review!

Elaine Rossow-Sherman 2026.02.16

     

Useful Report

Reply from ACA Group 2026.02.16

Hi, Elaine. We appreciate the rating, and are glad we could provide you with a positive experience!

Jim Binns 2026.01.30

     

You all have been a garden from heaven ,your a God send, finally can get a good night sleep!!!! Thanks for being there !!!!

Useful Report

Reply from ACA Group 2026.01.31

Hi, Jim. We are thrilled to learn that you had a positive experience with us!

Sydney 2026.01.24

     

These people were absolutely wonderful. I highly recommend them. Nick the gentleman that initially took our intake went above and beyond for us. It was money well spent today and I am so relieved that my husband and I were able to get out of our timeshare load and high maintenance fees! Yes, ACA Group are wonderful people

Useful (1) Report

Reply from ACA Group 2026.01.24

Hi, Sydney. Your feedback is highly appreciated. Thank you for the review!

Richard Kelertas 2026.01.21

     

Useful Report

Reply from ACA Group 2026.01.21

Hi, Richard. Your feedback is highly appreciated. Thank you so much for the review!

Marisol Gaona 2026.01.15

     

We just started the process but we already feel a huge weight off our shoulders!! Scott was so detailed and answered every question we had even some we forgot to ask! The customer service is amazing!

Useful Report

Reply from ACA Group 2026.01.15

Hi, Marisol. We are thrilled to learn that you had a positive experience with us!

David Spencer 2026.01.10

     

The team are vey professional and thorough.

Useful (1) Report

Reply from ACA Group 2026.01.10

Hi, David. Thank you so much for leaving us a stellar review!