QUICK FRIENDLY SERVICE
Rick came out today to service my unit that would not start up the heat- He came and quickly found the issue (even called to get my warranty info) and ordered part went and picked up and came right back quickly and is installing now :-) I will use 304 Heating Cooling from now on!!
Thank You 304!
Lois Beeker
Date of experience: 19 October, 2026
We were very impressed with the work the 304 team did to replace our heat pump, furnace, and A/C systems. We have an air handler in a very tight attic space, and 304 was up to the challenge. They took the old unit out in pieces and replaced it with a bigger and more efficient modulating Trane unit without having to modify our ceiling or attic. We couldn't be happier with the installation. There were eight or nine guys working on the job, and all of them were knowledgeable, hardworking, and polite. We highly recommend the 304 team for your HVAC needs.
I had a bad situation where my cathedral ceiling was wet in several places and was making black looking spots all over. 304 came and did a complete diagnostic and identified the problem. They were so quick and professional! They didn’t try to sell me anything either. I miss good honest people that know what they are doing. You could definitely tell that these men had the experience. So, if you need some help with your heating or cooling I highly recommend 304 !
Initially, I did not reach out to 304 because they appeared to be located too far to service my new residence in Charleston.
I was wrong!
After several attempts to secure quotes from other more 'local' service providers in Charleston, I reached out to 304 and they responded with a same day site visit to my home followed by a quote within 24hrs. Great service and communications. They DO service Charleston, and quite well I might add!
I would especially like to thank the work crew!(Corey,Josh,Logan and Rick)
They were on-time, dealt with unexpected adversity in a timely and professional manner, and completed the job order quicker than expected! A great team team comprised of both young and veteran service persons!
Truly refreshing to see the multigenerational collaboration and mutual respect shown for one another by each team member! Teamwork makes dreams work!
I will not hesitate to contact 304 again for any HVAC or plumbing needs in the future. Thank you 304 for helping us get settled into our new home!
CM
304 heating provided quick, prompt service. They were able to diagnose and fix our air conditioner issue. Roy was extremely friendly and would recommend him as a technician.
Our AC had been having issues for a while without a fix. Roy came over this morning and was able to find the problem within 10 minutes. Roy was very knowledgeable and did a great job on explaining the issue and resolving it. Highly satisfied with this service.
We had A/C issues at first then ended up with furnace issues. 304 was able to be there in a timely manner and fix the issues. We ended up needing a whole new unit all together. Our water heater also needed replaced and everything was taken care of. Our tech was great. They are friendly & professional.
I had a main water line leak on my side of the meter. The workers were respectful and professional. I appreciated talking to a real person when seeking the service. Amber was nice and helpful. I recommend this company.
I had Roy come out to my apartment after my AC stopped working. He was very pleasant to speak with and told me what the issue was and the next steps in order to get it fixed as they were called out through the property manager.
I’ve had my Trane unit serviced prior and a recent repair done on my split system! Roy was awesome, I felt he was knowledgeable and went straight to the fix! I called at 8am and Roy was dispatched and at the house by 930. Have received nothing but excellent service so far!
When I called 304 out to fix my AC unit for my elderly grandma‘s house, her house was 90° and they came out there immediately. It was extremely nice to know that I had a company that cared to come out so quickly. I met them out there and they were easy to work with and kind and they didn’t try to rip us off. They showed me exactly what was wrong and why and got her AC fixed within 30 minutes. They had the part on hand and everything. Big thanks to Rick also!!