1Click Energy Solutions Reviews

Pat D 2026.06.11

     

I am very pleased with the support I received in selecting my mini-split heat pump. The team that completed the installation was highly professional, courteous, and efficient. Their workmanship was excellent, and the installation was completed with exceptional attention to detail and cleanliness. I am very satisfied with the entire experience and would highly recommend their services. West bay,NL

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Lornalee Lemoine 2026.06.11

     

Great company Brandon from I click was so awesome. He was a very nice guy who was very accommodating and were very happy with our heat pumps.
Date of experience: 26 May, 2026

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Iya 2026.06.11

     

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

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Rebecca Durnford 2026.06.10

     

Highly recommend 1Click Energy Solutions! We recently had our electrical service upgraded and a heat pump installed, and the experience was excellent from start to finish. The team was friendly, professional, and easy to work with. They answered all our questions, did quality work, and left everything clean when they were finished. We're very happy with the results. Thank you to Brandon Frenech, & Stephanie for all the help through the process. Thanks again to the whole team for the great service!

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Reply from 1Click Energy Solutions 2026.06.11

We really appreciate your 5-star review, Rebecca! It makes our day to hear that you felt taken care of—your comfort is exactly what we’re here for. Thanks again for choosing 1Click, and don’t hesitate to reach out if there’s anything we can do for you down the road.

Kirsty Lasci 2026.06.09

     

Wonderful professional installation!

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Reply from 1Click Energy Solutions 2026.06.11

Thank you for your wonderful feedback, Kirsty! We're so glad you enjoyed your experience with us.

Justin Honeycutt 2026.06.08

     

Wonderful experience, fast install and very friendly, looking forward to ac!

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Reply from 1Click Energy Solutions 2026.06.09

Thank you, Justin, for your wonderful review! Your feedback means a lot to us.

Pauline Warren 2026.06.05

     

Will, Thomas and crew did a great job installing my heat pump, heat backup and new hot water heater. They were patient with my questions and gave me great information. I had an issue with the white insulation tubing installed on the outside as the unit is in the front of my home. I felt it attracted extra attention to the unit and quite frankly was ugly. They were able to switch most of it for black which helped with the overall look. The quick information and training on the new thermostat was helpful. They left the work spaces clean which was appreciated. Overall I was pleased with their workmanship.

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Leona Gillingham 2026.06.04

     

Our experience with the installation of a heating pump from 1Click Heating and Cooling has been remarkable. Brandon Fenech from 1Click was always available to answer any questions we may have had. The workers were very efficient, polite and cleaned up before leaving. We would definitely refer Brandon Fenech from 1Click Heating and Cooling to anyone interested in a heat pump system. Brandon is very knowledgeable and helpful in guiding anyone.

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Reply from 1Click Energy Solutions 2026.06.05

We really appreciate your 5-star review, Leona! It makes our day to hear that you felt taken care of—your comfort is exactly what we’re here for. We'll be sure to share your kid words with Brandon!

Thanks again for choosing 1Click, and don’t hesitate to reach out if there’s anything we can do for you down the road.

Terry and Lisa Lee 2026.06.04

     

Onas heating and cooling corp. These guys worked super hard and did a wonderful job. Thanks guys!

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Wodehouse Court 2026.06.02

     

Onas Heating and Cooling Corp, came today and installed a ductless heat/cool pump unit. The crew was professional and extremely hard working. Superior customer service. Great unit. I highly recommend them.

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Joseph Cohen 2026.05.31

     

My Tosot multi-zone heat pump installation is only four months old and continues to experience significant performance issues despite multiple service visits by 1Click. The system has repeatedly failed to provide reliable heating and is now providing little meaningful cooling. Despite numerous installation, adjustment, commissioning, and service visits, a lasting resolution has not been achieved. I have repeatedly requested service reports and technical records relating to the work performed; however, these records have not been provided directly to me. And seams appear open and raise concerns about weather sealing.(See pic) An independent HVAC contractor recently assessed the system and advised that it appeared to be largely or completely without refrigerant charge, which would significantly impact both heating and cooling performance--this is a serious problem for adequate heating and cooling. Based on my experience, I have lost confidence in the installation and repair process and remain without a dependable heating and cooling system.

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Reply from 1Click Energy Solutions 2026.06.01

Thank you for your feedback. We understand your frustration and appreciate you taking the time to share your concerns. Our records show that your account and service requirements have been transitioned to ClearResult, who is now responsible for managing and supporting any service issues relating to your system. Unfortunately, we no longer have access to account details or the ability to address service-related matters directly.

We encourage you to contact ClearResult's customer support team, as they will be best positioned to review your concerns and provide assistance moving forward.

Poojan Pitolwala 2026.05.29

     

I have got no words to describe what an amazing service was provided by 1click team. kudos to the team ! I'll recommend them any time, any day of the year...

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John Arnold 2026.05.29

     

These people were most courteous and friendly, it was a great pleasure to have them instal HCAC- Henz, Barry, Antoune, Electric- Yassir,Rohit. Most Thankful, John Arnold.

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Reply from 1Click Energy Solutions 2026.06.01

Thank you, John, for your kind words! We're thrilled you had a great experience with our team. We'll be sure to pass along your appreciation to Henz, Barry, Antoune, Yassir, and Rohit, they'll be delighted to hear this!

Annika 2026.05.29

     

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Kathreen McDougall 2026.05.27

     

this company was amazing. I got my heat pump and loving it. my contact person was Michael was amazing in every way. always prompt to return calls and give help whenever needed. The 2 men who installed my unit, Jaxson and Barnaby, were efficient and polite. Loved the whole experience from this company and these men. Thank you so much Anyone in Nanaimo would appreciate such a unit

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Reply from 1Click Energy Solutions 2026.05.28

Thank you for your wonderful review, Kathreen! We're so glad you enjoyed your experience with our team, and we'll be sure to share your kind words with them!

Krys McGuire 2026.05.26

     

Onas heating and cooling corp the workers were excellent, they worked hard and efficiently and were respectful and helpful with all of our questions.

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Sidney Nadjiwon 2026.05.23

     

ONAS heating and cooling corp Thank you very much very professional

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Reply from 1Click Energy Solutions 2026.05.26

Thank you for your review, Sidney! We're so glad you had a great experience with your heat pump installation.

Adeilah Dahlke 2026.05.23

     

We had a heat pump installed by Onas and they did a fantastic job! Yama, Sasan and Armiin were all very friendly, efficient and made sure to install the units so that they looked really tidy and blended in. Thank you so much!

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Reply from 1Click Energy Solutions 2026.05.26

Thank you so much for the kind words, Adeilah! We’re really glad to hear you had such a positive experience. Our team takes a lot of pride in delivering clean, professional work and making sure every installation looks neat and blends seamlessly into the space. We truly appreciate you recognizing the team’s effort and professionalism!

Laura Walbourne 2026.05.21

     

Excellent job installing our heat pump. Very neat looking job and cleanup when job was done. Very professional.

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Reply from 1Click Energy Solutions 2026.05.26

Thank you, Laura, for your kind words! We're thrilled to hear that you found the heat pump installation professional and tidy. We strive to deliver quality service and value your positive feedback.

Ryan Vanwyk 2026.05.20

     

Onas got us heating and cooling. Could not be happier with their crew and their products. 10/10

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Reply from 1Click Energy Solutions 2026.05.26

Thank you for your wonderful review, Ryan! We're happy to hear you enjoyed your experience with our team.