Dismissive and Uncompassionate Care Experience
My provider was NP TAYLOR THOMAS I left this appointment feeling extremely dismissed and unheard. I came in genuinely unwell and looking for help, and instead left feeling uncomfortable even advocating for myself.
Despite continuing to experience severe symptoms including a very sore/red throat, mucus/postnasal drainage, weakness, and ongoing discomfort, my concerns were repeatedly brushed off throughout the visit. The clear CT scan was used as justification to dismiss how sick I still felt rather than discussing reasonable next steps or follow-up care.
I simply requested basic follow-up lab work such as a CBC and inflammation markers due to ongoing symptoms and was told “that’s not something we do” and to contact my PCP. While I understand specialists may defer certain testing to primary care, the way it was communicated felt cold, dismissive, and lacking compassion.
The bedside manner from NP Taylor Thomas and an older nurse with graying blonde hair during my May 26, 2026 visit made me feel like I was inconveniencing them simply for asking questions and trying to advocate for myself. Patients deserve to feel listened to and treated respectfully, especially when they are clearly unwell and seeking answers.
I do want to clarify that my issue was not with the clinic as a whole, and I would still be willing to continue care there with a different provider in the future. However, this particular experience was disappointing enough that I felt it needed to be shared honestly.
Data da experiência: 26 May, 2026
Data da experiência: 26 May, 2026