Fernando Sanchez

Fernando Sanchez

Canada
3
Reviews
0
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Review of Cosmic Haus
Fernando Sanchez
Fernando Sanchez 2024.07.26
     
First time customer Placed my order (#2128) about seven months ago, the order was paid and they took my e-transfer. The it went "canceled" without any reason. I tried to email them several times, they never answered untill I gave them a bad review on this site. The got in touch with me following that bad review apologizing and asking me to send them the confirmation of the Interac payment so they could "fix" the situation. I e-mailed them the confirmation about two months ago and since then radio silence again. I'm short $246.35 and they just don't seem to care. I cannot stress this enough: "BEWARE!" My first two orders went well but the third broke my trust in these guys.
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Review of Cosmic Haus
Fernando Sanchez
Fernando Sanchez 2024.07.23
     
Lousy customer service They've had my money for over 8 months and don't answer my very many emails or any contact I try to initiate; they just ignore me. So I'm like $250 short and they have the worst service ever! I made two previous orders with them without problem but it's really customer hell since november 2023 when I placed my last order. Obviously they have no intention to give me my money or anything at all in return for my money. If you like taking chances then by all means go forit but to me these guys are not trustworthy. There are plenty of other online shops that at least answer when you contact them. And by the way their chat feature is worthless; they don't answer me there either!
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Review of Nupep Shrooms
konfucius
konfucius 2024.01.20
     
5 years doing business... It's been five years since I 've been doing business with theses guys. I wouldn't say that everything was perfect; there were mistakes done and repaired. Communuication was there as there seemed a will to set things straight. Not always the fastest but I'm ususally not in a big hurry as long as I see it doesn't stall for la long time. And I didn't even talk about the products and their qualities. Everything I've received was at least as good as expected. What can I add to that? Just a friendly note: If you think you're going to receive your order in three days than you better add a aweek to that estimate and everybody should be happy...
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Reply from Nupep Shrooms 2024.05.11
Thank you, Konfucius, for your loyalty and understanding throughout the years. We appreciate your constructive feedback and we'll continue working to meet and exceed your expectations.