No service provided and no refund given
I had scheduled an appointment as I was under the impression I was going to receive a mobile service and I made a down payment $75. However, after we both (the service and myself) realized the misunderstanding, I decided to cancel service as I am recovering from surgery and continue to still be in pain. I was told I was getting reimbursement and I never received a refund.. Keep in mind that there was no service done whatsoever and they continued to avoid the refund. I do believe they would have provided an excellent service based on their reviews. However, when customers cancel or change their minds, the provider should respect their choice to cancel.
Date of experience: 11 September, 2026
Date of experience: 11 September, 2026