Poor service and very poor procedure to book tickets , what they suggest they don't have in the airline,delivering false information and fake deals every time you call you speak to new person repeating your story to them. i can't rate below 0 otherwise I would have - please choose someone else
Date of experience: 03 March, 2025
Date of experience: 03 March, 2025
Reply from Gaura Travel
2025.03.20
Dear Jagdip,
We’re sorry to hear about your experience and appreciate your feedback. At Gaura Travel, we strive to provide accurate information and a smooth booking process, and we regret that we fell short of your expectations.
We’d love the opportunity to look into this further and assist you. Please reach out to us at 1300 359 463 or visit our customer portal at https://gauratravel.com.au/customer-portal/ with your booking details, and we’ll do our best to resolve your concerns.
Looking forward to assisting you.
Gaura Customer Care
We’re sorry to hear about your experience and appreciate your feedback. At Gaura Travel, we strive to provide accurate information and a smooth booking process, and we regret that we fell short of your expectations.
We’d love the opportunity to look into this further and assist you. Please reach out to us at 1300 359 463 or visit our customer portal at https://gauratravel.com.au/customer-portal/ with your booking details, and we’ll do our best to resolve your concerns.
Looking forward to assisting you.
Gaura Customer Care