AutoZone Auto Parts Reviews

Kyle Budke 2025.12.10

     

Had my belt shred on the way home, and needed a levee to work on it, they offered a great place, tools i needed, then Devin gave me a jump start and was so nice abs helpful throughout the process

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Reply from AutoZone Auto Parts 2025.12.11

Hello Kyle, thanks for the shout out! We're glad to hear we helped you out. We want to make sure we're providing excellent service. We hope you check us out again soon!

Sean Keith 2025.12.09

     

Mick was incredibly helpful in diagnosing my check engine light, great guy and knowledgeable, will return when necessary

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Reply from AutoZone Auto Parts 2025.12.10

Thank you for the review, Sean! We appreciate the shout out for Mick and will share your awesome feedback. We're always here for you. See you next time!

Cody Eubanks 2025.12.02

     

Car was struggling to start, came to get the battery checked. Guy checked it, got a new battery, and he installed it in around 5-7 minutes. Insane fast service, kind, straight to the point. I don’t write reviews but this dude told me they helped and I’ve never received customer service at the quality before. Definitely earned all 5 stars

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Reply from AutoZone Auto Parts 2025.12.03

We're glad you had a great experience with our team, Cody Eubanks! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!

Carlos Mendoza 2025.11.26

     

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Reply from AutoZone Auto Parts 2025.11.26

We appreciate the rating! You can always depend on your friends at AutoZone.

Gracie Vroegop 2025.11.21

     

My experience here was wonderful. Absolutely excellent customer service by Brooke and the whole team! There was a lot I needed help with on my car and I had two littles in tow. They were so helpful and made it happen! Thank you for everything!

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Reply from AutoZone Auto Parts 2025.11.22

Hello Gracie, we're glad to hear we helped you out! We want to make sure we're providing excellent service. We hope to see you again soon!

David 2025.11.09

     

The staff, particularly, a gentleman named Kevin, were so incredibly helpful. In the midst of the snow, they assisted by replacing my headlights and the windshield wipers. I was so thankful and highly recommend them!

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Reply from AutoZone Auto Parts 2025.11.11

Hello David, we're glad to hear we helped you out! Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope you visit us again soon!

Christy Weaver 2025.10.28

     

Linda was absolutely phenomenal!!! She was ready and willing to help me out and with a wonderful heart. I hope I get to have her again if I need to come back again for anything car related especially with oil

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Reply from AutoZone Auto Parts 2025.10.29

Thank you for the review, Christy! We appreciate the shout out for Linda and will share your awesome feedback. We're always here for you. See you next time!

Stephanie Ryan 2025.10.13

     

Linda Davis helped me when my headlight was out. She even showed me how to open the area where the bulb goes myself. She saved the day- amazing employee!

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Reply from AutoZone Auto Parts 2025.10.14

Thanks for the shout out, Stephanie! We pride ourselves on our crew's excellent customer service, so thank you for letting us know how we're doing. We look forward to helping you out again.

Heather Schnitzel 2025.09.30

     

Steve is awesome

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Reply from AutoZone Auto Parts 2025.10.01

Thank you for shouting out Steve, Heather! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.

Celeste Berry 2025.09.27

     

I went into the store, needing help. There were three employees there, and nobody asked me if they could help me. One kid walked past me at least twice, and did not even acknowledge me, much less to ask for help. Finally, I went up to the register, where the kid was standing. I asked for help and he did not know more than I did. He did not even know what aisle what I was looking for was on. I should’ve just looked online and done it myself.

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Reply from AutoZone Auto Parts 2025.09.29

We want to make sure all of our customers feel welcome and valued, Celeste. Our team should always be ready to help customers, and it's disappointing we fell short this time. Please send us an email at customer.reviews@autozone.com so we can follow up with you.

mine fedakar 2025.09.27

     

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at AutoZone! My car wouldn’t start and we thought it was the battery. The team replaced it with a new one, but when they realized the real issue was electrical, they didn’t just leave it there — they reinstalled my old battery and gave me a full refund. They were honest, helpful, and really went out of their way to make sure I was taken care of. It’s rare to find that kind of integrity and service. Highly recommend this location!

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Reply from AutoZone Auto Parts 2025.09.29

We're glad you had a great experience at our store, Mine! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!

Stephanie Richardson 2025.09.23

     

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Reply from AutoZone Auto Parts 2025.09.23

Thank you for the rating! See you next time.

Lisa Lamb Hair at Lartcheveux in Carmel In. 2025.09.22

     

Amazing girl power with Mariah! What a delightful beast of a girl!

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Reply from AutoZone Auto Parts 2025.09.23

Hello Lisa, we're glad to hear we helped you out! Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope you visit us again soon!

fredy ramirez 2025.09.20

     

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Reply from AutoZone Auto Parts 2025.09.20

Thanks for letting us know how we're doing! See you next time.

Kyle King 2025.09.19

     

Their sign says opens at 7:30am. But I’ve come here close to 10 times this year just before 8am and still not open and no one here. The employees here are lazy. You’d think this would be a good location being on the fringe of Carmel Zionsville Indy?

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Reply from AutoZone Auto Parts 2025.09.20

We're sorry for the inconvenience, Kyle. We strive to provide exceptional service during posted hours, and it seems like we missed the mark. Please reach out to us at customer.reviews@autozone.com so we can make this right. Thank you for sharing your feedback.

Abbie Belluomini 2025.09.17

     

I had an incredible experience at the AutoZone on Michigan Road thanks to Kevin, who went above and beyond to help me out. After multiple visits to my mechanic with no resolution, Kevin came out to my car, popped the hood, and within minutes identified the issue that had been missed three times before. His knowledge, patience, and willingness to step outside and take a look made all the difference. Huge shoutout for their outstanding service!

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Reply from AutoZone Auto Parts 2025.09.18

Hello Abbie, thanks for the review! We pride ourselves on our crew's excellent customer service and extensive product knowledge. We're glad to hear our team helped you out. We hope to see you again soon!

Eilon Ronai 2025.09.16

     

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Reply from AutoZone Auto Parts 2025.09.17

Thanks for leaving us a rating, Eilon. We're sorry to hear you did not have a great experience in our store. We'd like to learn more about your visit and would appreciate if you emailed us at customer.reviews@autozone.com. Thank you for shopping at AutoZone.

Chris Jalaie 2025.08.31

     

Got in, bought 2 rotors, got out, No hassle. Kevin is a great zoner gets the job done right

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Reply from AutoZone Auto Parts 2025.09.03

Hello Chris, thanks for the shout out! We're glad to hear we helped you out. We want to make sure we're providing excellent service. We hope you check us out again soon!

Bryan Truex 2025.08.20

     

Great service

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Reply from AutoZone Auto Parts 2025.08.21

Hello Bryan, thanks for the feedback! We want to make sure we're providing excellent service. We hope you check us out again soon!

carly quintero 2025.08.18

     

Me gusta mucho comprar en este lugar los repuestos para mi auto las personas que atienden allí son muy amables

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