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Reviews ( 90 )
Mark Messerian
2024.07.09
Joe G.
2024.06.07
Verified
"All inclusive and user friendly"
Autoflow provides first rate support with their product. Their product includes all of the features needed to start and even row your shop. The interface is user friendly as well. I do not have any dislikes at the moment. customer communication, technician documentation, NPS ratings
Jesse Griffith
2024.06.04
Dan, Brandon and the team have been extremely helpful in listening to what I need in order to increase my customer retention and exposure!!! Keep up the great work!!!!
Reply from Autoflow: WebFlow Template 1
2024.06.04
Thank you, Jesse! We're thrilled to hear that Dan, Brandon, and the team have been able to assist you in boosting your customer retention and exposure. We'll definitely keep up the great work!
Jessica Vrska
2023.12.13
Reply from Autoflow: WebFlow Template 1
2023.12.21
Thank you, Jessica, for those five stars!
Josh Pitcher
2023.12.12
Streamlining Efficiency with Autoflow Digital Vehicle Inspections
Rating: ⭐⭐⭐⭐⭐ (5/5)
In an era where efficiency and precision are paramount, Autoflow's Digital Inspections stand out as a game-changer in the realm of vehicle inspection processes. As a user who has experienced the transformative impact of this innovative solution, I can confidently attest to its ability to streamline workflows and enhance accuracy. One of the standout features of Autoflow is its user-friendly interface. Navigating through the platform is intuitive, even for those with limited technical expertise. The software's well-designed layout ensures a smooth and seamless experience, allowing users to effortlessly move through inspection tasks without unnecessary complications.
Reply from Autoflow: WebFlow Template 1
2024.06.04
Thank you for your detailed review, Josh! We're delighted to hear that Autoflow's Digital Inspections have made such a positive impact on your vehicle inspection processes and that you find our user-friendly interface intuitive and efficient.
Caliber Automotive
2023.12.08
We have tried a couple different digital inspection plug-ins for our operating system (protractor). Autoflow has been the most consistent with extremely low interruption; which allows our technicians to have confidence in the platform and therefore, “buy-in” to the system (the others we tried did not achieve this result). Our customers value the transparency in the digital inspections and constantly provide positive feedback for the customer facing report. I would definitely recommend autoflow to any shop owner looking for a digital inspection platform that has much to offer.
Reply from Autoflow: WebFlow Template 1
2024.06.04
Thank you, Caliber Automotive, for your positive feedback! We're thrilled to hear that Autoflow has provided consistency and transparency, leading to technician confidence and customer satisfaction. We appreciate your recommendation and are glad to be a part of your success!
Mike B.
2023.12.08
Verified
Pros: Seamless integration into our operating system. Solid responsive support. Forward thinking and ever improving.
Cons: The program does have some learning curves to it, as they all do, however, support is available and willing.
Overall: We have been using digital inspections for some time, we started with different companies, which had unstable servers and repeated downtime, with little communication; this made it challenging. Once we switched to Autoflow we had minimal-momentary interruptions; if something was a miss the support team were on-it and quick to respond with a resolution.
Jeff Lieberman
2023.12.07
AUTOTEXT ME HAS HELPED OUR BUSINESS GAIN TRUST AND UNDERSTANDING FROM OUR CUSTOMERS. BEING ABLE TO SHOW THE CUSTOMERS THEIR VEHICLES, THE GOOD AND BAD, HELPS THEM KNOW THEIR CAR MORE. THIS IS THE MOST IMPORTANT TOOL THAT I USE ON A REGULAR BASIS.
Reply from Autoflow: WebFlow Template 1
2023.12.11
Thank you, Jeff. It's great to hear how pivotal our DVI is for your business and that it's boosted trust and your customer service on a daily basis!
Terry S
2023.12.07
great program pays for itself
Reply from Autoflow: WebFlow Template 1
2023.12.11
Thank you, Terry. Glad to hear about that ROI from Autoflow. Thanks for your business!
CBA Acworth
2023.12.07
Wondeful and powerful product!
Reply from Autoflow: WebFlow Template 1
2023.12.11
We'll take that! Thank you for the short but powerful review!
CBA Alpharetta/Milton
2023.12.07
Reply from Autoflow: WebFlow Template 1
2023.12.11
Appreciate all those stars!
Greulichs Auto
2023.12.07
Reply from Autoflow: WebFlow Template 1
2023.12.11
Thank you for those fabulous five stars! We appreciate your business!
MH Car Care
2023.12.07
Great product. Paul is a great trainer.
Reply from Autoflow: WebFlow Template 1
2023.12.13
Thank you! We strive to produce a great product and training to support our clients.
Kevin Delaney
2023.12.07
We have been using Autoflow for 6 months now and really love it. We moved from Autovitals and havent regretted it. The onboarding of Autoflow takes less than a day for an advisor to be fully up to speed vs the other being over a week. The texting platform is super easy to use along with the text to pay. Our technicians adapted very easily to the new system. Nothing but great things to say.
Reply from Autoflow: WebFlow Template 1
2024.06.04
Thank you, Kevin, for your wonderful feedback! We're delighted to hear that Autoflow has provided a smooth transition and that both your advisors and technicians have found it easy to use. We appreciate your kind words and are glad to be part of your team's success!
Tom B.
2023.10.04
Verified
"Satisfactory"
Very easy to use, just clicking bubbles and some reports are helpful maybe the layout, I would like to see how much media my techs are recording per car on a weekly basis fast communication and media for customers, some are still skeptical but this makes the process much better
Rich T.
2023.09.26
Verified
"Above and Beyond"
Ease of integration - we are able to put predefined explainations as well as integrate videos helping our guest don't really have one yet - any time there have been concerns or issues they have been quick to respond and resolve communication to the customer - enhancing the guest experience through detailed digital visual inspections. removes the mystery from the auto repair world
Austin M.
2023.06.26
Verified
"Game changer"
It always us to include the customer with their repair. Helps create transparency through pictures and video Nothing, it works fantastically for us. We have been using it for years Helps bridge the gap for the tech to the customer and allows us to show them what's wrong instead of just telling them
Kenny K.
2023.06.26
Verified
"Highly recommend"
Customer interface is very good and customers love it. Have to flip between techmetric and autoflow Customer interface to show customers the issues with their vehicle.
Carmine C.
2023.06.23
Verified
Pros: Everything + the people.
Cons: They don't make their own SMS or I would sign up!!!
Overall: Amazing!
Oluwadamilola Borokinni
2023.04.08
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