Zip Zap Auto Repair | Las Vegas

Zip Zap Auto Repair | Las Vegas Reviews

Excellent rating
     
4.8 | 1759 reviews
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Zip Zap Auto Repair | Las Vegas
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4.8

| 1759 total

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Vegas Kid
Vegas Kid 2024.12.21
     
Reverse of earlier review. Pleas everyone read Ok earlier today, I wrote a scathing review. Zip Zap called and said what could they do. I did not need the money and I said if you wanted to credit me back my oil change and it was for 120.00, I would be happy to change my reviews. I am a businessman and money talks and they were very nice and appreciative and on top of everything. As far as them bullying someone out of their place, the story is different and the guy that said that was not the owner of the place. He was a good guy and his story was not honest in that he was not the owner, just the operator, so I take that back also. Also, It was not the owner that misled me. It was one of the repair guys that wants to make money on his labor time and apparently he has done it before and I believe they will fire him. So again, will tell anyone that Zo dealt with me, gave me her cell and I would recommend any and all to this place. The location is Durango and Cheyenne in the Sinclair 711 location.
Terminator
Terminator 2024.12.20
     
RIP OFF BIG TIME if i could give a zero I would. Tried to rip me off big time. Over priced on oil change. If you get an oil change there, do not believe any thing they recommend. Unbelievable, told me about needing brakes and other stuff, quoted anywhere from 450.00 to 800.00 and I went to my dealer expecting to have work done at a lower price and eureka, they examined and said I did not need to do anything at that time. I also know they ran out the other owner by bullying him and that is just another story separate from this incident. I have not had anyone try to rip me off like this in 50 years
Heather Lloyd
Heather Lloyd 2024.09.30
     
Put air in all my tires befor I drove back to Utah
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Sabra alexis Hobbs
Sabra alexis Hobbs 2024.09.28
     
I want to first say thank you to Susan and Hector they are the most amazing people ever! They make it happen are polite and true to their words! When they make a promise they stick to it.. I will refer whoever needs honest and loyal mechanics in their life! 1000 star rating!
Ashley Jimenez
Ashley Jimenez 2024.09.26
     
This place has amazing and fast service! The dealership told me it would be days to fix my car issue and Zip Zap Auto did it in one day. Richard is amazing, he followed up with me to ensure everything was good. Highly recommend!
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.27
Thanks Ashley, checking up on our customers after they drive away is what makes us the most reviewed independent repair shop in Nevada.
Trex
Trex 2024.09.20
     
Great place, beautiful work. I got my all 4 brakes, calipers, tires, alignment, and tune up. Car was ready the next day. I was like wow! Top notch mechanics.
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.27
Thanks for noticing how zip we zap, lol. Thats actually something we pride ourselves in, having you back on the road quickly.
Epm Clark
Epm Clark 2024.09.19
     
Great services every time from these guy. Keep It up
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.27
Thank you so much for the kind words!!!
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Daniel Zilinski
Daniel Zilinski 2024.09.17
     
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.17
Hey Daniel, this is Richard over at Zip Zap Auto, so sorry you had a bad experience! We would love to make it right. I left you a voicemail and a text, please reach out to me when you have a moment. I'm sure we can find a solution to whatever you need. Take care, talk soon.
George Barrera
George Barrera 2024.09.16
     
Great service and staff. Repairs were done on time and as offered. Good location as well.
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.17
Thanks George for choosing Zip Zap Auto and let us know if you need anything else.
Celia Lubin
Celia Lubin 2024.09.14
     
Can’t thank these guys enough for the awesome customer service and attention they gave to me after my truck was having issues on a long road trip. Shoutout to Susan at the front desk, she’s a badass for looking out for me and helping me navigate the issues with honesty and care, and made sure i wasn’t getting cheated (AND made sure the mechanics double checked everything because i was going to be on the road a while). Reggie and Jason and all the guys in the shop did great work and took my concerns seriously. EZ (not sure of spelling) at the front desk was also so kind and sympathetic. In a world of auto shops that want to screw you over, Zip Zap is a place that offers honest advice and some seriously unmatched customer service!!
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.14
Thanks Celia, safe travels back to Washington and please call us if you need anything. We know a long road trip is made easier when your shop has your back.
Justine Gilmor
Justine Gilmor 2024.09.12
     
Use to save me time to get my tires filled with air here for 5$. Went recently, paid, guy filled 3 of my tires & went to get his boss and 3 guys came to my car and after I asked what? They said they couldn’t do the last one cause the rubber on the inside of the valve is coming out… I book an appointment 2 hours later at discount tire, went. They told me it was the rubber to the cap… just pulled it off and they had to refill ALL my tires cause they were too All still low they said. 5$, 3 guys, & they didn’t completely fill them.
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.12
Hey Justine, yes, I remember you, unfortunately we were concerned that the jammed rubber piece could damage the valve stem if we removed it. It was better to be safe and send you to a specialized tire shop. Hope that helps.
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David
David 2024.09.12
     
Hands down an amazing experience!! Susan kept me inform with my repairs and my timeframe of them getting done. They got the parts and had them installed a day earlier than expected, will be using them for any future repairs as they have been phenomenal!! 5 stars all day!!
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.12
Thanks David, this is why we're the most reviewed shop in Nevada, our customers take the time to notice our hard work and dedication to customer service.
Mandee Olson
Mandee Olson 2024.09.10
     
I couldn't recommend a better place for auto repairs. Susan was phenomenal!! I was anxious, and stressed, and panicking. She held my hand and walked me through the process seamlessly, even helping me arrange short term financing to help me get to pay day. They had my car in and fixed within hours. Highly recommend!!!!!
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.19
That's so awesome Mandee! Thanks Mandee for leaving us such a nice review! You Rock!!
MEGA BOOM 503
MEGA BOOM 503 2024.09.09
     
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.09
You rock! We're here when you need us. 🤙🏼
Bri Bruner
Bri Bruner 2024.09.07
     
24 hours great service oil change, smog.
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.08
Thank you so much Bri! Let us know next time how we can earn that last star! ☝🏼
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Susan Lewis
Susan Lewis 2024.09.04
     
Traveling from California to Wyoming when my suspension went out on my Silverado. Stopped in and they got the parts and fixed my truck. Same day service. Susan at the front desk was amazing. Price was a grand less than other shops in Vegas. Friendly and professional service. Definitely recommend!
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.19
Thanks Susan for choosing us!! Glad we could get you back on the road fast for the big trip. Safe travels!!
Lynda Jennings
Lynda Jennings 2024.09.02
     
Took great care of me! Took two days to fix a major problem! Honest quality work. I hope they like me, because they are stuck with me now!
Reply from Zip Zap Auto Repair | Las Vegas 2024.09.02
Lynda, we couldn't think of anyone better to be stuck with lol. Take care.
Emma Magallanes-Moreno
Emma Magallanes-Moreno 2024.08.31
     
Gaby was excellent!!! She was honest m, kind, patient and thorough with the care of my vehicle and her amazing customer service!! Emma M.
Reply from Zip Zap Auto Repair | Las Vegas 2024.08.31
Thanks Emma for taking the time to write us, we appreciate you very much!!
Big-Joe
Big-Joe 2024.08.30
     
I've been coming to zip zap auto for many years for all my car problems. Susan is the most wonderful front desk person you can ever ask for.She makes sure everything's done right and in a timely manner. I won't trust my car with any other garage because they earned my trust. Thanks everyone Joe Z.
Reply from Zip Zap Auto Repair | Las Vegas 2024.08.30
Thanks Joe for trusting us for so long, we appreciate you so much.
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