Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.12.15
Thank you for your feedback! Any feedback you may have on what made this experience so great would be helpful to us, so feel free to add a comment if anything in particular stood out! We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.12.15
Thank you for your feedback! Any feedback you may have on what made this experience so great would be helpful to us, so feel free to add a comment if anything in particular stood out! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Andrew Davis2025.12.05
Always fast, friendly and fresh! Love coming here for lunch.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.12.08
Andrew, thank you for the feedback! We are glad you enjoyed your visit to Zaxby's. Come see us again soon to check out our Signature Sandwich! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.11.10
Glad you could stop in for some chicken! We're happy Zaxby’s was worthy of your rating. We want to provide the best chicken, wings, and sandwiches, and salads! Come see us again soon for dinner ❤️️ If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Brandon Doss2025.11.03
Ordered a plate with double fries and 6 tenders. I missing 1 tenders and obviously not double fries. I go to ask for my fries and they fix it but I go to get ketchup and the managers sitting there at the front counter complaining about me saying I was lying even when I showed the picture and plate. Horrible customer service even after showing the picture. Do not recommend go to a better chicken place like chicfila or Popeyes even
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.11.10
Sorry Brandon for the negative experience. Please contact us at feedback.zaxbyslistens.com so we can correct the issue. Thank you
Zach Hatcher2025.11.02
My wife ordered through Uber eats. We picked up our order. The staff was very rude. We ordered 5 chicken fingers. We got like 2.5 fingers. I called them and the response was take ot up with Uber eats. We know we screwed you over but we dont care. Basically what the child on the phone stated. We will not be returning. This saddens me as I used to be fond of their food. This location has gone to crap!
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.10.27
Glad you could stop in for some chicken! We're happy Zaxby’s was worthy of your rating. We want to provide the best chicken, wings, and sandwiches, and salads! Come see us again soon for dinner ❤️️ If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.10.27
Much appreciated! 🐔 We hope to see you again soon for more delicious Zaxby's 😍We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.10.13
Thank you for the feedback! We are glad you enjoyed your visit to our Zaxby's. Come see us again soon! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.10.13
Glad you could stop in for some chicken! We're happy Zaxby’s was worthy of your rating. We want to provide the best chicken, wings, and sandwiches, and salads! Come see us again soon for dinner ❤️️ If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.10.06
Thank you for your feedback! Any feedback you may have on what made this experience so great would be helpful to us, so feel free to add a comment if anything in particular stood out! We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Travis Gettinger2025.10.03
Nice, clean and hot food very fast for lunch!! Recommend if your wanting some good chicken strips and fries!!
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.10.06
Thank you for the feedback! We are glad you enjoyed your visit to our Zaxby's. Come see us again soon! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.09.30
Thank you for your feedback! Any feedback you may have on what made this experience so great would be helpful to us, so feel free to add a comment if anything in particular stood out! We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.09.30
Darlene, thank you for the feedback! We are glad you enjoyed your visit to Zaxby's. Come see us again soon to check out our Signature Sandwich! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Randy Riggs2025.09.27
So they go through all the trouble of making these commercials for these new tacos and they look so good. I probably haven't been to Zaxby's in over 10 years so I finally went because I wanted to try these tacos. Extremely disappointed in the fact that they barely and I mean barely put any toppings on them. They look nothing like the picture at all and I don't find this out until I get home a half hour later from my drive from work so it's too late to go back. Do better!
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.09.08
Thank you for your feedback! Any feedback you may have on what made this experience so great would be helpful to us, so feel free to add a comment if anything in particular stood out! We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Rebecca Fuehring2025.09.04
Zaxby's is one of my favorite places. My husband and I, first had it in Tennessee two years ago and we were so excited to see it in Indianapolis Indiana. So of course we had to have it. Definitely need to see one open up in Schererville Indiana.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.09.08
Much appreciated! 🐔 We hope to see you again soon for more delicious Zaxby's 😍We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Kaijah Stegemoller2025.08.17
I LOVE this location!! The employees are always so friendly and make sure my food is good anytime I come. If there’s ever a mess up, they are quick to resolve the issue. Thank you guys for all that you do.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.08.18
Thank you for the feedback! We are glad you enjoyed your visit to our Zaxby's. Come see us again soon! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Reply from Zaxbys Chicken Fingers & Buffalo Wings2025.08.18
Thank you for your feedback! Any feedback you may have on what made this experience so great would be helpful to us, so feel free to add a comment if anything in particular stood out! We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Adam Borton2025.08.17
PLEASE READ BEFORE GOING HERE!!!
So we have not been here in about 6 months, due to the last visit being a horrible experience due to the attitude and mistakes of the staff. Well, it hasn't gotten ANY better. Honestly, it's gotten worse!!
I asked the girl on drive thru what was on a sandwich, and informed her that I did not want ranch on the sandwich. She repeated it back, confirming she got the request. Got home, sandwich was completely covered in ranch. So I call. Get attitude about needing a receipt, which the same girl didnt provide me. Mind you, this call was 10 min after leaving the window.
Went back up to the restaurant, and pulled up to the window. The same girl asked me for a receipt, I said you didnt give me one, and as I proceeded to explain what else was wrong with our order, she closed the window in my face.
Then the "manager" opened the window and asked what the problem was. After explaining, I listened as the "manager" who claimed her name was Stephanie, but not sure thats even her name, and her other 2 employees proceeded to laugh and joke about me. She handed me the new sandwich and dismissed me with a window close.
I pulled back around because again I was not given a receipt, so I asked the drive thru girl if I could please have my recepit, to which I received another window close as an answer. "Stephanie" opened the window and said "Yeah im unable to find your order, so I dont have a recepit" i said ok and asked one more time for confirmation of her name, and her response was "Yaaa" as she SLAMMED the window shut and walked away.
Keep in mind, THEY got my paid for order wrong, yet from the moment I called them I was treated like I did something wrong. The sheer disrespect at the drive thru window still has me a little dumbfounded. This is NOT the first time this kind of service has been experienced at this location, but it WILL be the last time. Please, there are other places all around this location that know how to treat their customers, that know how to own a mistake and treat the customer right. Go here at your own risk.
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