YOUR SMART ROOF LLC Reviews

YOUR SMART ROOF LLC Reviews

4.8

Excellent - based on 163 reviews

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Reviews (155)
Jennie O.
Jennie O.
2024-02-16
Verified
Highly recommend. Very informative. Punctual. Reasonable prices for quality work.
Reply from YOUR SMART ROOF LLC 2024-02-19
Dear Jennie, thank you for your kind recommendation. We are thrilled to hear about your positive experience and satisfaction with our services. Your praise motivates us to maintain our high standards.
Noelle Hearn
Noelle Hearn
2024-02-08
I want to express my gratitude to James and his team for the outstanding service they provided. The professionalism, communication and attention to detail were commendable. Your Smart Roof made my roof replacement easy, and I would highly recommend their services to anyone in need of reliable and trustworthy people to get the task done.
Anirudh P.
Anirudh P.
2024-01-10
Verified
James was very responsive and did the job on time. His crew came home right on time and has done a fantastic job.
Reply from YOUR SMART ROOF LLC 2024-02-19
Dear Anirudh, thank you for taking the time to share your positive experience with James and his crew. We’re pleased to hear they were punctual and efficient. Your feedback matters to us!
Darshan Patil
Darshan Patil
2023-11-08
Positive
Professionalism
Quality
Responsiveness
Value
James and his team took care of leakage issue from our roof on the weekend by replacing vents. His team is very professional in communication, took care of the work with utmost integrity and super friendly to work with!!! Definitely I would work with him again.
Reply from YOUR SMART ROOF LLC 2024-01-13
Dear Darshan, we're thrilled James and his team provided you with great service! Thank you for your commendation, we look forward to working with you again in the future.
Carrie Zook
Carrie Zook
2023-11-03
Positive
Professionalism
Responsiveness
They were extremely responsive, timely, and thorough. It was a pleasure to work with them. Thank you!
Reply from YOUR SMART ROOF LLC 2024-01-13
Dear Carrie, we appreciate your positive feedback. We always strive to be responsive and thorough. Thank you for choosing us, we're glad you had a pleasant experience!
sean consentences
sean consentences
2023-10-26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
While my house was under contract for sale, a massive hailstorm destroyed my roof. Needing to get it fixed quickly, I reached out to James who’d previously done work for us. He was able to quickly survey my roof based on video and pictures and surmised that based on visible damage that I likely needed it replaced. He assisted in following up with my adjuster after I made the claim, was able to confirm and start work quickly, communicated proactively throughout the process, finished the work ahead of schedule AND under my budget. Absolutely recommend hiring them for any roofing needs.
Reply from YOUR SMART ROOF LLC 2024-01-13
Dear Sean, we're thrilled James could assist promptly and exceed your expectations. Your feedback is appreciated and we're here for any future roofing needs. Thank you!
Arun D.
Arun D.
2023-10-14
Verified
Quick response and great work experience and knowledgeable
Reply from YOUR SMART ROOF LLC 2024-02-19
Dear Arun, we're thrilled to hear you found our services quick and knowledgeable. We strive to deliver superior experiences. Thank you for your kind words!
Paige Clark
Paige Clark
2023-10-12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Your Smart Roof was helpful, efficient and very prompt in their communication and work performance. The metal roof they installed for us is finished to a beautiful degree and was a great value for us! We’d definitely work with Your Smart Roof again and would feel very confident recommending them to our friends!
Reply from YOUR SMART ROOF LLC 2023-10-12
Thank you so much for the opportunity to provide a positive customer service experience! We greatly appreciate the positive feedback and recommendations.
King Arthritis
King Arthritis
2023-09-06
Positive
Quality
Responsiveness
Value
They did a great job all around from intake to install to close out. Overall very happy with the outcome!
Reply from YOUR SMART ROOF LLC 2023-10-12
We're so glad we met your expectations, and thank you for taking time to provide the encouraging feedback!
Ray Barker
Ray Barker
2023-08-22
Positive
Professionalism
Quality
Responsiveness
Value
Very good experience good quality product and workmanship. The process, including interacting with insurance company was very professionally executed.
Reply from YOUR SMART ROOF LLC 2023-08-23
Thank you for your positive feedback, Ray! We're thrilled to hear about your great experience and top-notch service you've received. Looking forward to assisting you again!
Pamela W.
Pamela W.
2023-08-17
Verified
Your Smart Roof really came through for us when we needed them. They came and did an estimate and my roof was done the next day. They explained the options we had for different shingles and the pros and cons of each without over simplifying like we couldn’t understand. Their clean up afterwards was fantastic. I didn’t see a single nail left behind.
Reply from YOUR SMART ROOF LLC 2023-08-19
Dear Pamela, we're thrilled to hear you had a positive experience with our service! We take pride in our informative consultations and thorough clean-up. Thank you!
David s.
David s.
2023-08-16
Verified
They were the fastest to respond and then came right out and went above and beyond doing extra repairs s for the original quote price. The owner was very cordial and great to deal with as well. Highly recommend.
Reply from YOUR SMART ROOF LLC 2023-08-19
Thank you, David! We are thrilled to hear about your positive experience with us. We pride ourselves on delivering top-notch service.
Nelson R.
Nelson R.
2023-08-02
Verified
I needed a small piece of work done and James came through to take care of it. Answered very quickly and communicated well and patiently. I’m a picky GC and had a lot of questions. Great experience.
Reply from YOUR SMART ROOF LLC 2023-08-19
Dear Nelson, we're delighted to hear that you had such a great experience with James. Your feedback and satisfaction are incredibly important to us! Thank you.
James Wilson
James Wilson
2023-07-26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from YOUR SMART ROOF LLC 2023-10-12
Thanks so much for your business and positive feedback!
Nicole G.
Nicole G.
2023-07-14
Verified
James was very prompt, professional, and courteous walking me through a roof replacement after one of the recent hail storms. This was my first roof replacement and home insurance claim, and James was very helpful in explaining the process and my options. Would definitely recommend!
Reply from YOUR SMART ROOF LLC 2023-08-19
Thank you for your kind words, Nicole. We're pleased to hear James was able to assist you efficiently and make your first roof replacement experience enjoyable! Thank you.
Heather S.
Heather S.
2023-06-25
Verified
Very professional and efficient. Good pricing.
Reply from YOUR SMART ROOF LLC 2023-08-19
Dear Heather, thank you for your positive feedback - we strive for professionalism and efficiency in all we do!
Terrie Henry
Terrie Henry
2023-06-02
James and his crew did a great job and everything went well hassle free James dealt with the insurance company for me all I had to do was sign the papers for the insurance once the jobs were finished than you James and crew for all you done Sincerely Terrie Henry
Reply from YOUR SMART ROOF LLC 2023-08-19
Dear Terrie, we're thrilled to hear James and his crew provided an excellent, hassle-free experience! Your satisfaction is our priority. Thanks!
Terrie Henry
Terrie Henry
2023-06-02
Verified
James and his crew did a great job and everything went well hassle free James dealt with the insurance company for me all I had to do was sign the papers for the insurance once the jobs were finished than you James and crew for all you done Sincerely Terrie Henry
Reply from YOUR SMART ROOF LLC 2023-08-18
We’re honored to have your business and thrilled that we could work with your adjuster to deliver maximum value in your roof replacement claim!
Deanna Bohlen
Deanna Bohlen
2023-04-20
Positive
Professionalism
Punctuality
Responsiveness
Value
James helped us thru the whole process, even with the insurance company. The guys that performed the roof installation said they would be there at 7 and they were here at 7. Stripped the old shingles and installed the new ones in one day!! The roof looks great.
Reply from YOUR SMART ROOF LLC 2023-08-19
Dear Deanna, thanks for your kind words. We're thrilled that James and our team exceeded your expectations and delivered on time!
Deanna Bohlen
Deanna Bohlen
2023-04-20
Verified
James helped us thru the whole process, even with the insurance company. The guys that performed the roof installation said they would be there at 7 and they were here at 7. Stripped the old shingles and installed the new ones in one day!! The roof looks great.
Reply from YOUR SMART ROOF LLC 2023-08-18
We greatly appreciate your business and take great pride in delivering the customer service experience you deserve as a homeowner!