Had a few issues with the first clean, but a quick phone to the company resulted in a second clean that we couldn’t be happier with!! House is spotless and ready to be put on the maker for sale!! Thank you team for fixing the issues and providing excellent customer service!!
From beginning to end, the entire process was smooth and flawless. I originally called yesterday and had an appointment booked for the next day. I couldn’t believe it, so quick. They called 30 minutes ahead of time like they said they would. Now the work itself, Nicki and Marlene did an AMAZING job!! This is the best cleaning service, hands down! I have officially found me a cleaning service for years to come. I will always book with them and request them. I’m already referring them to friends and family. Thank you all so so much!!!!
UPDATE 1/30 I texted the office again for the status of my refund and there is no response. The Manager has had three days to call me back and has chosen not to. It is clear to me that they are maintaining a high rating by conning unhappy customers into removing bad but honest reviews under the threat of not receiving their refund. This is a very shady business practice, and no matter what I will not be removing my review. Beware future customers.
UPDATE 1/27 Yesterday I received a phone call from the office telling me that they apologized for the poor service and they would be issuing me a full refund as soon as the manager approved it. Today I received a text message stating I would only receive a refund if I updated or removed my review. That to me is incredibly dishonest, and I refuse to remove my review. Other potential customers deserve the honesty. I will not cave on my integrity. They need to focus on their lazy poor service instead of dishonest tactics in order for a customer to get a well-deserved refund.
1/25: This is the second service I’ve had with this company and it was worse than the first. They left dog pee on the kitchen floor, a noticeable soap scum ring in the bathtub and soap scum on the surface around the bathtub. There was toothpaste left smeared in the bathroom sink, and grease on the burners on the stove. There was also crumbs left on the kitchen counters. I find it hard to believe they cleaned anything. This was not worth $180 and I will never use the service again.
Wonderful ladies love, love, and love of having the 3 people but overall me and my Mom was very pleased 😀. Cannot work with the same ladies again. Thank Maides 2 Hire made God 🙌 blessed 🙌 you ladies. ❤️