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Reviews ( 94 )
KAREN BARBER
2024.02.12
I'm delighted with my new Original Sash windows. I received outstanding customer service and communication through the entire process. 5 stars indeed. Thank you, Karen, North London.
Dear Karen,
We appreciate your kind words and it was a pleasure serving you. If you ever have any more questions or need assistance, feel free to reach out. Thank you for choosing our products and services. @Original Sash team
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Gustavo Maturano
2023.09.18
Very good quality and excellent installation services. Very happy with Original Sash, definitely recommend.
Thank you so much for your kind words and positive review! We're thrilled to hear that you are pleased with the quality of our products and our installation services. Customer satisfaction is our top priority, and we greatly appreciate your recommendation.
Walter J
2023.06.09
The double glazed wooden sash windows of Original Sash /SOLLEX are excellent. We got them installed by a team of three. We are full a praise for both, the product and the team. The windows are perfect, more than expected. The comparison are double-glazed sash windows, which were fitted 10 years ago by another company on the other side of the house. We can only appreciate the thorough way the team went about their work apart from the pleasant way to interact with them.
Thank you so much for your glowing review! We are delighted to hear that you are thrilled with our double glazed wooden sash windows and the installation team. Your praise for both the product and our team means a lot to us. We are thrilled that the windows have exceeded your expectations and appreciate your kind words about the thoroughness of our team's work and their pleasant interactions. Thank you for choosing Original Sash /SOLLEX!
Bronwyn Udomsub
2023.05.31
Thank you for the team who came and replaced my windows and french doors. The guys were on-time and did a superb job. I feel likes its added so much more value to my property and the room feels so much more luxurious. The team were professional and dilligent. I couldnt fault them. I highly recommmend these guys if you want high quality service and windows.
Thank you so much for your wonderful feedback! We are thrilled to hear that our team provided excellent service and that you are satisfied with the replacement of your windows and French doors. It's fantastic to know that we could contribute to enhancing the value and luxury of your property. We greatly appreciate your recommendation and look forward to serving you again in the future.
2023.03.28
2023.03.28
Verified
Timber windows
I’m a builder and we buy windows from Original Sash for more than 7 years now .
Highly recommend
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daniel seiche
2023.02.23
I recently used Original Sash for my timber products and installation needs, and I couldn't be happier with the service I received. The team was knowledgeable, professional, and efficient throughout the entire process. The products they supplied were of exceptional quality, and the installation was completed to a high standard. I highly recommend them to anyone in need of a reliable and trustworthy timber products supplier and installation service.
Thank you so much for your kind words and positive feedback! We are delighted to hear that you had a great experience with Original Sash. It's wonderful to know that our team's knowledge, professionalism, and efficiency impressed you. We take pride in delivering exceptional quality products and installations. Your recommendation means a lot to us, and we appreciate your trust in our services.
Nicola Lowe
2023.02.22
We bought an old house with an ugly modern extension with uPVC windows on the back. The new sash windows are beautiful and very good quality. They have transformed it inside and out. Can't praise Jerry highly enough. He was quick to understand our requirements and professional and pleasant to deal with. When our builders let us down he was very supportive and suggested a way through. We are delighted with the final result and would use the company again.
Thank you for taking the time to leave a review about your experience with us. We are thrilled to hear that the new sash windows have transformed your home and that you are delighted with the final result.
At Original Sash, we strive to provide high-quality products and excellent customer service, so we are pleased to hear that Jerry was able to understand your requirements and provide professional and pleasant service throughout the process.
We also appreciate your feedback about our support when your builders let you down. We always aim to be supportive and find solutions to any challenges that may arise during a project.
Thank you again for choosing Original Sash, and we hope to have the opportunity to work with you again in the future.
Matt Willson
2022.10.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great quality door and large picture window. Our third time as an Original Sash customer, very happy with the service.
Thank you for sharing your experience with us. We are delighted to have you as a customer.
Annie Leslie
2022.09.23
Excellent service from the whole team. Thanks very much.
We are really glad to receive your review and appreciation. We hope you'll enjoy the new windows for many years to come.
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Annie Leslie
2022.09.23
Positive
Professionalism
Excellent service from the whole team. Thanks very much.
We are really glad to receive your review and appreciation. We hope you'll enjoy the new windows for many years to come.
Oktaj Alijev
2022.08.25
These guys know their stuff. As an installer myself, I find them very knowledgeable, keen to details and very reasonable on price. Despite majority of distributors, this company has its own modern manufacturing plant and in-house sales, design and installation teams.
Thank you Oktaj, we strive to provide the full service and are proud to receive your review.
Oktaj Alijev
2022.08.25
These guys know their stuff. As an installer myself, I find them very knowledgeable, keen to details and very reasonable on price. Despite majority of distributors, this company has its own modern manufacturing plant and in-house sales, design and installation teams.
Thank you Oktaj, we strive to provide the full service and are proud to receive your review.
Bryn Walters
2022.08.05
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent service. Great quality product, beautifully finished. Friendly and professional. Installation team were first rate.
It's a great pleasure to receive your review, thank you for your time in sharing this.
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Bryn Walters
2022.08.05
Excellent service. Great quality product, beautifully finished. Friendly and professional. Installation team were first rate.
It's a great pleasure to receive your review, thank you for your time in sharing this.
mark glass
2022.07.05
Positive
Professionalism
Punctuality
Quality
Responsiveness
very professional & careful with installation, would recommend
Thank you for sharing your experience, much appreciated.
mark glass
2022.07.05
very professional & careful with installation, would recommend
Thank you for sharing your experience, much appreciated.
Greg Bookman
2022.03.24
My first and only experience of having my house double-glazed so was an exceptionally big and important job that not only impacted on time and finances, but my wife is currently 8.5 months pregnant and I have two children under 5 around which meant a logistical nightmare to project manage.
From my first call with Michelle, throughout the planning, manufacture, installation and aftercare they have been faultless and incredibly supportive of our situation.
Everything was made plain and simple, particularly communications with Hampstead Garden Suburb Trust to gain approval for the conserved area we live in, so we didn't have to worry about anything more than dates and payments.
Financially, the quotes I received from others were almost double what we were quoted through Sash Windows. This led me to question why and surely meant we were in for a lesser quality of window, or service, however, I couldn't find fault with anything and whilst still a significant amount to part with, I considered it very good value for money.
The windows look incredible and have really brightened up the house both inside and out. The double glazing has shut out noise and kept in heat (perfect timing!) and is exceptionally safe for my wife and soon-to-be 3 children.
The service was impeccable and the workmen true gentlemen. They worked around my wife and children, made sure they focused on the quieter work at nap time, and even helped when an elderly neighbour took a fall in the street and waited inside for an ambulance to arrive. The house was left spotless and whilst there were very few things to make good (few scratches and splashes) they did so with no attention to detail and no fuss.
I must also send special thanks to Amely who supported me to manage this project, keeping in touch and answering the tonne of queries I had on an almost daily basis.
All in all a very positive experience and I would highly recommend.
Thanks to all at Sash for a job well done.
It's a great pleasure to see satisfied customers share their experience, and we are really thankful for your lovely review.
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Greg Bookman
2022.03.24
Positive
Professionalism
Punctuality
Quality
Value
My first and only experience of having my house double-glazed so was an exceptionally big and important job that not only impacted on time and finances, but my wife is currently 8.5 months pregnant and I have two children under 5 around which meant a logistical nightmare to project manage.
From my first call with Michelle, throughout the planning, manufacture, installation and aftercare they have been faultless and incredibly supportive of our situation.
Everything was made plain and simple, particularly communications with Hampstead Garden Suburb Trust to gain approval for the conserved area we live in, so we didn't have to worry about anything more than dates and payments.
Financially, the quotes I received from others were almost double what we were quoted through Sash Windows. This led me to question why and surely meant we were in for a lesser quality of window, or service, however, I couldn't find fault with anything and whilst still a significant amount to part with, I considered it very good value for money.
The windows look incredible and have really brightened up the house both inside and out. The double glazing has shut out noise and kept in heat (perfect timing!) and is exceptionally safe for my wife and soon-to-be 3 children.
The service was impeccable and the workmen true gentlemen. They worked around my wife and children, made sure they focused on the quieter work at nap time, and even helped when an elderly neighbour took a fall in the street and waited inside for an ambulance to arrive. The house was left spotless and whilst there were very few things to make good (few scratches and splashes) they did so with no attention to detail and no fuss.
I must also send special thanks to Amely who supported me to manage this project, keeping in touch and answering the tonne of queries I had on an almost daily basis.
All in all a very positive experience and I would highly recommend.
Thanks to all at Sash for a job well done.
It's a great pleasure to see satisfied customers share their experience, and we are really thankful for your lovely review.
colin thorpe
2022.03.09
We cannot fault the experience in any way...! Timeline and delivery were as promised. The team that fitted the new window were superb in all aspects...arrival, attention to detail whilst fitting, extremely courteous and tidy.
Heartily recommend them to anyone.
It was a pleasure dealing with you and your lovely wife. Thank you for sharing your experience about the product and team. Best wishes!
colin thorpe
2022.03.09
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We cannot fault the experience in any way...! Timeline and delivery were as promised. The team that fitted the new window were superb in all aspects...arrival, attention to detail whilst fitting, extremely courteous and tidy.
Heartily recommend them to anyone.
It was a pleasure dealing with you and your lovely wife. Thank you for sharing your experience about the product and team. Best wishes!