Zulily Reviews

Customer Service +1(8O5)_41O*5OO3 Phone Number +1(8O5)_41O*5OO3*Customer Service +1(8O5)_41O*5OO3* 2025.12.15

     

while the consistent quality ensured that each interaction was reliable and meaningful. This exceede I am thoroughly impressed by the care and attention put into this experience. The process was smooth and straightforward, and the guidance provided was both detailed and actionable. Even challenging topics were explained in an approachable, clear manner

Date of experience: 15 December, 2025

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Cynthia 2024.12.21

     

1)- They are the worst of the worst!!! 2)- I placed an order for slippers on the 17th, before I pushed pay I was given a message that I would receive the slippers on the 24th, Christmas Eve. 3)- I then got an email from them saying there may be changes to the shipping because they are experiencing high demand. 4)- Then I received an email from them that says that the slippers are going to be here between the 27th and the 30th. 5)- After three phone calls including speaking with a supervisor they told me there was nothing they would do for me that it was my fault and that they're not going to return the slippers with the shipping fee. 6)- Everyone I spoke with was an uneducated obstinate bull-minded dishonest Filipino girl who could not speak English very well. 7)- I'm now going to place a complaint with the better Business bureau the consumer hotline and every other entity out there that will know that there should be a buyer beware on this website don't use them no matter what!!!

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Cheryl L 2024.12.19

     

I ordered a WINTER coat on November 29, 2024, all that has happened is a LABEL was created. I called them today December19 2024 to see what happened to my coat. I was told it was supposed to have reached me on December 11,2024. Now it's going to take 2 days to find out what happened to my order. I don't think they tried to fulfill my order. I might get a refund in 2 weeks. DO NOT BUY from ZULILY they are selling things they can't find. I think it's the old bait and switch routine. If I hadn't called them, they would have never contacted me about my order. While it's fine I might get a refund. I'm still out a winter coat and I have to wait for the refund to purchase another coat for winter. I DO NOT RECOMMEND buying from Zulily. Zulily could fix this by following through with their orders. Again, DO NOT BUY from Zulily.

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Melissa 2024.12.12

     

I used to use Zulily all the time and loved the app. Great products. The "new" Zulily is awful. An item I ordered never arrived and they refuse to refund me. I have the NEST video that shows no one was at my door at the time that UPS said they delivered. They have lost a good customer. Deleting the app from my phone and I am gone forever. Beware.

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Merika K. 2024.10.11

     

Monster fest What happened to Zulily?It's horrible. I USED to love shopping zulily. Everything changed,no good clothes and prices skyrocketed. I am so very disappointed

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Vendor Manager 2024.10.08

     

Verified

Busy and fun Busy all the time. Engaged. Helping small businesses succeed in delivering full and accurate shipments. Would highly recommend working here if fresh out of college

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Returns Associate 2024.09.24

     

Verified

Warehouse associate It was a good job, I worked with the returns. I didn't like how they always switch us to stowing some days. The environment is well organized, e everyone were minding their own business and just get their works done!

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Marketing Specialist 2024.09.18

     

Verified

Learnings Learned SO much at this job - very grateful til this day! Even still friends with a lot of the folks I used to work with. Got bought out so curious how it will turn out.

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Learning Leader 2024.09.12

     

Verified

A fun product environment What is the best part of working at the company?It was then best company to work for ,due to they address everything that was required to keep employee health physical and most important mentally. What is the most stressful part about working at the company?There was no stressful moments at allWhat is the work environment and culture like at the company?Culture is a melting pottery from all walks if life and the environment was very informed and great .What is a typical day like for you at the company?Get to work and the atmosphere is so positive that it will lift anyone mood ...that allow your day to go smooth fun and quick.

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Photographer 2024.09.04

     

Verified

Great team! The team was really nice and provided a positive work environment with lots of opportunities for learning and growth. The location was also close to the piers and was great for lunch time walk.

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Maintenance Technician 2024.08.25

     

Verified

Best job I’ve had Maintenance crew was amazing, environmentally the place was even better. Management was caring. Sad to see it get bought out and sold for parts. Wish I could go back

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Creative Photo Editor/Retoucher 2024.08.07

     

Verified

This company is closed now but... The pay for the Seattle area is excruciatingly low. Apparently it's identical to the pay in the Columbus location, except you won't be at 50% of the AMI in columbus like you will be in Seattle. My small direct team and a few adjacent teams were filled with amazing people. The job was unique. I have yet to come across anything quite like it. However, there was a deep culture of disrespect and distrust where higher ups consistently didn't believe in the feedback and abilities of those on the lower rungs of the teams, despite those people doing all the grunt work and being most intimate with the requests at hand. Managers don't hold enough power to help you advance if they wanted to and they get shuffled all the time. Once we didn't even have one for the better part of a year! It was never difficult to use my PTO though i think this varies wildly by department. Pros: Excellent direct coworkers, sbux in building, unique job, decent time off benefit Cons: Truly terrible pay, mediocre benefits, mediocre management, bad business strategy, toxic work culture

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Forklift Operator 2024.07.31

     

Verified

Great place This company was a great place to work! Unfortunately they could not recover after the whole Covid-19 fiasco! The people in the front office were great as well as the people working on the floor.

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Tanya 2024.07.11

     

I had a wonderful experience shopping at Zulily. The variety and quality of their shoe selection are impressive. The staff were incredibly helpful, providing support without any pressure to buy. I am very satisfied with my purchase and the overall service. I highly recommend Zulily to anyone looking for quality shoes.

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E-Services Specialist 2024.07.01

     

Verified

It was good until it was gone Zulily was a pretty okay work environment. It was consistent. You knew what to expect when you clocked in. The work was easy, the calls weren't constantly back to back and the pay was pretty decent. It's a shame they went out of business.

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Designer 2024.06.18

     

Verified

Loved It Before It Crashed Worked there for over 5 years and lucked out with my job, enjoyed the people I worked with and the work itself. Not everyone had a great experience there but my team was awesome. Too bad upper management burned it to the ground with bad decision after bad decision.

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Customer Service Representative 2024.06.17

     

Verified

Work from Home The business is closed now, however it was not bad working there it just got disorganized really quit when the company was ending without any warning until last minute.

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Warehouse Worker 2024.06.09

     

Verified

It was one that I would always remember and wouldn't mind going back What is the best part of working at the company?The people were nice and respectful and the environment wasn't as harsh bc it had climate controlWhat is the most stressful part about working at the company?Nothing was stressful about this jobWhat is the work environment and culture like at the company?It was energetic and full of lifeWhat is a typical day like for you at the company?A very swift paced eight hour shift

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Buyer 2024.06.08

     

Verified

Fine Company went under and had bad executive team but my direct team experience was a positive one! I wish the best for my fellow employees but the C-suite can suck it

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Buyer 2024.05.26

     

Verified

Burn out culture Don't be too flexible they will burn you out! Managers don't care if you have work life balance but will act like they do. Too burned out to even look for another job.

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