Verified Company
I hired Zerorez primarily to steam clean my travertine floors, plus 2 couches and an area rug. The area rug cleaning was fantastic, which is not surprising since carpets are their specialty. Our guy worked super hard on my couches. Wasn’t able to get the head rest stains completely out, but he warned me of that ahead of time. Between his cleaning and some Folex spot treatment on the headrests afterwards, they look much, much better! As for the travertine floors, the tiles and the grout had become very darkly stained after 10 + years of heavy traffic, especially in the kitchen where the grease splatters from the stove had obviously settled. In the areas where he was able to get the steamer, it looks magnificent! Almost like brand new, even the grout! My only complaint is that there was no effort to clean the edges. I understand the steamer tool couldn’t get to the edges especially under the cabinets, but I would’ve expected at least a sweep or a wet mop or something along the edges. What I was left with was all the dirt and junk pushed to the edges of my floor that I had to go back and clean up. But otherwise, I was very happy with the service. A little pricey, even with my coupon, but sometimes you get what you pay for. Would have given 4 1/2 stars, but that wasn’t an option.
