Zeelool Reviews

Kamani Frazier 2026.04.11

     

Horrible I ordered 2 pairs of glasses using the saved prescription i have in their app . The package came fast but both glasses were the wrong prescription. I called customer service and after a hour maybe someone answered while “helping “ me told me the system put the wrong prescription & to return the package for a replacement they would not be providing a shipping label to return said glasses cause it was not in their policy. Yet the made the mistake & admitting to it & instead of fixing the issue their charging me more ??
Date of experience: 10 April, 2026

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KK 2026.03.03

     

Warning ‼️ Do not buy from this company! Warning‼️ DO NOT buy from this company. Worst experience I have ever had and they will not cover return shipping. Even if your item arrives with issues that they clearly made in manufacturing. Horrible to deal with and out of China. Save yourself the hassle and do not buy from this company. I see a rainbow prism out the side of my lenses and I even paid for the upgraded quality lens. The nose pieces are defective as well. I sent them photos as proof and their lab states there is nothing wrong with them 🤬 EVERYTHING is wrong with them on top of the fact that the prescription itself is off and I get a horrible migraine. I even paid for worry free delivery and their customer service chat agent told me that included worry free returns covered at 100%. They will lie and then take zero accountability. Consider yourself warned 🚨
Date of experience: 01 March, 2026

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V.Ellsby 2025.01.16

     

Verified

Filters and spammy This app and business are okay. I like another app that begins with the same letter more. Here’s why. First of all the filters on the “other” app are way better and easier to use, allowing you to make multiple selections in each category, whereas ZEELOOL does not. Another filter that the “other” app has that ZEELOOL does not is for “Features” - most importantly to me, adjustable nosepads and lightweight. I have to scroll through to find these and it makes me want to spend less time on the app. Also, the other app seems much more professional. ZEELOOL feels spammy like the wholesale shopping sites. The prices on the two when all is said and done are comparable. All that being said, I have several pairs of glasses from both stores, and the quality is so close that I usually can’t remember where I bought each one. Overall safe and satisfactory buying experience, but the app leaves some to be desired.

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She A Boss… 2025.01.09

     

Verified

The “1” Stop Shop… No matter your preference, let Zeelool be your point of reference!!! I’m addicted!

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Kira Thurber 2024.12.26

     

Verified

Love them!! I ordered from them and messed up my prescription cause it’s my first time ordering online. Costumer service was great and very patient with me. They canceled my first order and were very kind and gave me back my money as store credit so I could reorder them. I definitely recommend and can’t wait to get my glasses.

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BrookeUniverse 2024.12.26

     

Verified

Great glasses Love the app and the glasses!

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G27536 2024.12.13

     

Verified

My first time ordering from this place I love my new glasses

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spiritual love affair 2024.12.10

     

Verified

They fit perfectly They fit perfectly thank you

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newfiern 2024.12.09

     

Verified

So sad!!!! I have several glasses I want to purchase but how.. no used friendly at all

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Holden Michael1 2024.12.02

     

Verified

Takes a long time for refunds and shipping I had a free coupon that expired because it took almost ten days after I returned my glasses before I got my refund everything takes forever with this company and the glasses seem to be pretty flimsy but they’re cheap but very slow service

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Susanboll 2024.11.29

     

Verified

Susan Lo e my glasses. Need more!!

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Muñeca228 2024.11.26

     

Verified

Best This have been the best website where I order my eyeglasses and are good quality and prices are reasonable.

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MzLulu2u 2024.11.21

     

Verified

Best Company EVAAAA I’ve ordered 4 pairs of glasses from this site and I must say I’ve add no problem. I can see clearly with my prescription lenses will order more. They do accept FSA card. Thanks Zeelool ☺️

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mamous baby 2024.11.18

     

Verified

Hard to maneuver This is the hardest site ever! I made a choice and it took me to more options and I could not get back to my choice. I had to log back in FOUR times! I don’t think I want to give you any business

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AiDo415 2024.11.15

     

Verified

Savioso Tremendously the best eyeglasses site that the whole world needs to know about!!!!!!

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fitz#11 2024.11.07

     

Verified

Try on Can’t try on. Can’t buy glasses without knowing how’d they look

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Sandris71 2024.11.06

     

Verified

Interesante app No siempre funciona como debe ser y hace que el proceso sea demorado

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ByrdRokk 2024.10.20

     

Verified

Downloads all your Photos When you give it permission to access your photos, instead of uploading the one you select, the app takes them all. There’s no reason they need all the photos in my album, unless they lie using them for something else.

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teb8 2024.10.16

     

Verified

Frustrating I find it difficult to find what I’m looking for. I am looking for rimless glasses, yesterday. I found the glasses I wanted today. I looked them up again. Nowhere to be found! Got on a chat and I was told they probably were out of stock! There were more than one style of rimless glasses I was looking for, and I find that is hard to believe. So, I am frustrated with the website and finding what I want. I can only wear rimless glasses because of pain in the bridge of my nose so I need extremely lightweight glasses.

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SSueing 2024.10.12

     

Verified

Disappointed Your “try on” feature does not work well; therefore, it’s difficult to see what glasses compliment my face. Moving on to a user friendly site!

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