Ye Olde Black Cross

Ye Olde Black Cross Reviews

Good rating
4.3
387 reviews Verified
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Reviews (387)
Gracie Bell - Hartley
Gracie Bell - Hartley
2023.04.03
Super lovely pub- good disco, staff are kind and friendly ๐Ÿ˜Š๐Ÿ˜Š
Reply from Ye Olde Black Cross 2023.04.06
Hi Gracie. Thanks for the great feedback! We hope to see you again soon!!
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joshua Matheson
joshua Matheson
2023.03.27
Ty the landlord is working his hardest to make the black cross the place to be, with a desperate need for a refurbishment he is making great progress and hopefully the brewery will invest in this 17th century coaching inn - the oldest still trading in bromsgrove!
Reply from Ye Olde Black Cross 2022.03.14
Joshua Matheson, thank you so much for your high rating!
Jamie Leedham
Jamie Leedham
2023.03.27
Many rooms to choose from if you want a peaceful pint. But sadly the carling was very off. Looked around and noticed no one but me was drinking Carling so beware when entering.
Reply from Ye Olde Black Cross 2023.03.27
Hi Jamie, this week we have sold at least 200 pints of carling and a fair few across each day, if only you'd have highlighted this to staff perhaps we could have provided you with an alternative drink to your liking or simply tried another carling in a new glass - next time you visit maybe communicate with staff and we will see if we can replace that pint for you, so you can see how good our beer actually is! Best wishes Management
David Cousins
David Cousins
2023.03.21
Good choice of beers, pool table and darts along with a good juke box
Reply from Ye Olde Black Cross 2023.03.23
Thanks again for the recommendation, and have an amazing day!
British Trains Hub
British Trains Hub
2023.03.15
Food is top notch! Staff very caring! Awesome place to go :)
Reply from Ye Olde Black Cross 2023.03.15
Thank you for the 5*
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Abbie Richardson
Abbie Richardson
2023.03.15
I would highly recommend this place for casual occasions for drinks or food! Discos, karaoke, bands, food is great, staff are friendly and the beer garden is great for the summer!
Reply from Ye Olde Black Cross 2023.03.16
Hi Abbie. Thanks for the great feedback. We hope to see you again soon!
Desi Harris
Desi Harris
2023.03.15
Warm friendly and very welcoming good atmosphere really good service from bar staff
Reply from Ye Olde Black Cross 2023.03.15
Thanks so much for the 5*! See you soon!
karen Moore
karen Moore
2023.02.18
We ordered a delivery last Sunday excellent roast beef dinner, lovely gravy and the gammon came with the best chips we've had in a long time best in Bromsgrove will be ordering again tomorrow ๐Ÿ˜‹๐Ÿ˜‹๐Ÿ˜‹๐Ÿ‘๐Ÿ‘
Emilie Cook
Emilie Cook
2023.02.16
Lovely old pub. Good selection of drinks. Fantastic management and friendly staff. Good price range for drinks. Nice beer garden that gets the sun throughout the day.
Reply from Ye Olde Black Cross 2022.02.27
Thanks emilie for the 5*
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Alice Jones
Alice Jones
2023.02.14
One of if not the best pub in Bromsgrove. Food is always amazing and the atmosphere is so welcoming. Staff are friendly and management seems to go above and beyond. If youโ€™re in the area I highly recommend paying a visit.
Reply from Ye Olde Black Cross 2023.02.14
We look forward to your next visit! Take care!
Harold Brightside
Harold Brightside
2023.02.13
If your looking for a pub with a lot of history, friendly atmosphere and great authentic aesthetics try this place, you wont be disappointed. Very friendly pub, all the punters and bar staff all very nice and friendly. I was only there for one drink but wow, I didn't realise that this pub was so old and friendly.
Samantha Jane Clarke
Samantha Jane Clarke
2023.02.13
Have known this place for 35years and have never been so disappointed. We are not moaney people I have to say firstly!!!we were in the front bar and our drinks were done in the back bar out of sight which I didn't like .All four of us thought our drinks were weak and didn't enjoy .I actually left most of mine ! When I asked the barmaid if my spirit was a double as ordered she replyed "yeah" and had such a bad attitude.I was really disapointed as I love this old place .
Reply from Ye Olde Black Cross 2023.02.13
Hi Samantha, we have responded to your previous review from another in your party, and provided our email to follow up - yeoldeblackcross.bromsgrove@phoenixpub.co.co.uk Firstly, since operating the black cross since 2019 we have never been able to use the draught and postmix in the front bar due to issues regarding new equipment being needed, this has been the same since 2019, whilst it isn't ideal having to do this, the work involved to have these draught pumps renewed and reconnected involves architects, lots of planning permission due to being grade 2 listed and of course space - which we don't have a lot of under our bar or in our cellar. We have to serve from one bar to ease staff having to make half in one bar and half in the other, you are more than welcome to pop into the other bar to watch your drinks be made, however I understand your concerns and I am working towards a solution. To help find a solution for you, could you kindly email us at yeoldeblackcross.bromsgrove@phoenixpub.co.uk and we can discuss and hopefully bring you back. I can only apologise if the staff member came across rude, we are bound by the weights and measures act and therefore couldn't have short measured you without risking hefty fines and also breaking the law, however you should have been reassured rather than what you described. I hope we can find some resolve for you, should you get in contact this time Regards Josh
Shannon Harrington
Shannon Harrington
2023.02.12
Great pub, lovely atmosphere and lovely people! X
Reply from Ye Olde Black Cross 2023.02.12
Thanks Shannon!
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Keith Scott
Keith Scott
2023.01.30
Reply from Ye Olde Black Cross 2023.01.30
Keith Scott, we are so pleased you enjoyed your visit to Ye Olde Black Cross!
Sarah Clarke
Sarah Clarke
2023.01.24
Parents and friends visited on Saturday, 21st January, and the drinks were disgusting. They were poured out of the back, which was strange considering all drinks were available at the bar they were served from. When questioned the staff weren't bothered so left the drinks on the bar as they weren't fit to be consumed! What a waste of ยฃ28.
Reply from Ye Olde Black Cross 2023.01.24
Hi Sarah, I'm so sorry about your experience, we actually operate a 2 room operation here and due to listing issues the fonts on the front bar are just advertising for the products we serve from the larger bar in the rear, we pride ourselves on our great quality drinks range and unfortunately weren't aware you had a complaint as I would have happily explained this to you, if you'd like to pop us an email at yeoldeblackcross.bromsgrove@phoenixpub.co.uk with your number and we can resolve this issue for you!
Chris Clack
Chris Clack
2023.01.18
This was our first visit to this pub after moving to bromsgrove had a Sunday dinner I had lamb my wife had the beef both were excellent good choice of beers will definitely visit again
Reply from Ye Olde Black Cross 2023.01.18
Chris what a lovely review! We can't wait to welcome you back! I will pass your kind comments onto the team!
Melanese Parker
Melanese Parker
2023.01.18
Had great meal today all 4 meals were cooked on the premises and very nice
Reply from Ye Olde Black Cross 2023.01.18
Thanks Melanese for the 4* rating hopefully we can pull out all the stops and get that to a 5* on your next visit, it was a pleasure to have you. See you soon!
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Frances Balaway
Frances Balaway
2023.01.18
Visited the olde black cross at Bromsgrove today and the four of us had four different meals which where out standing and all home cooking, l am a vegetarian and there was plenty of choice for me, staff where friendly and helpful.
Reply from Ye Olde Black Cross 2023.01.18
Frances, it was lovely to have you today, thanks so much for the 5* review and we hope to see you again soon!
Susan Clack
Susan Clack
2023.01.15
Had a delicious Sunday roast. Beef & lamb cooked superbly. What a great local with friendly staff.
Reply from Ye Olde Black Cross 2023.01.15
Hi Susan. Thanks for the great feedback! We hope to see you again soon!
Colin Jones
Colin Jones
2023.01.02