Really bad
This is the worst experience I have had with any online service.
I am from Trivandrum and confirmed multiple times whether they would deliver to trivandrum before confirming an order for water proof trekking shoes. The order was placed on May 8th.
They were a little unresponsive and I had to keep following up to see pictures, get confirmation etc. They asked me to remind them on May 23rd and that they will dispatch it the same day and have it reach me on 26th May, that is today.
I reminded them on 23rd evening and they told me they hadn't couriered it yet. Which I thought was unprofessional. You shouldn't have a customer reminder be the only way for you to dispatch shoes. They confirmed again then that they will dispatch it on 24th May in the evening. Please note that prices, advance amount, size of shoe and shoe model, dates - everything was confirmed.
I texted them today to ask where it has reached when they told me that they never dispatched it since the the rental cost does not meet their minimum amount. The problem is that I only have a couple of days left for my trip. They never informed me that they are not dispatching it or that it doesn't meet the minimum amount for an order. Infact I only got any information as and when I called them up today, on May 26. They had no solution just by the way when I spoke to them either.
Maybe this company works for you if you are in the city where they have a shop and you go and rent directly in person. However, for somebody out of that city, DO NOT rely on them to courier it.
Great collection of hiking gear / shoes.
Great quality at a really affordable price !!
If you’re planning to get some gear, I would recommend go to the place, try it out from there and rent it out.
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.05.08
Thank you for your recommendation, Aswin! We're delighted to hear that you're satisfied with our hiking gear collection and affordability. Enjoy your adventures!
If you love to travel you can come here and rent items. Whether you are going to a trekking or any other places and you don't want to spend much money on some items here you can rent items in a very low price.
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.04.16
Dear Naihrit, we're thrilled to know you appreciate our rental service for your travelling needs! Keeping costs low for our customers is a top priority. Looking forward to serving you again.
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X-Dog Trekking is genuinely a very helpful place to get all your trekking gears for rental at a very reasonable rate.
Instead of buying out all such gears, I'll personally suggest to rent all equipments from X-Dog Trekking.
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.04.03
Dear Yash, we're thrilled to hear that you found our gear rental service helpful and reasonably priced! We appreciate your suggestion to future trekkers. Thanks!
If you're gearing up for an outdoor adventure, look no further than OutdoorGear! This store is a treasure trove for trekking enthusiasts, offering a vast array of equipment for rent. From backpacks to tents, they've got you covered with multiple options to suit your needs. What sets them apart is their incredibly helpful staff who are always ready to assist with expert advice and recommendations. And the cherry on top? They offer convenient pickup and delivery options, making the whole process a breeze. Highly recommended for anyone planning their next outdoor adventure!
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.03.21
Thank you for your fantastic review! We're happy to hear that our equipment and service fulfilled your expectations. Your encouragement will undoubtedly enhance our team's spirits. Have fun adventuring!
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Great place to get all your winter gear on rent. Friendly and Knowledgeable staff. Got mostly all gears you'll require.
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.03.06
Dear Prasanna, thanks for your kind words. We are thrilled you found our rental service and staff helpful. Your satisfaction is our top priority!
This place is awesome. If anyone interested in taking high quality treking or winter gears on rent, this place indeed a great destination. Great inventory of branded items.
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.03.06
Dear Amaresh, we're thrilled you found our gear selection and quality exceptional. Your feedback is greatly appreciated. Thank you for choosing us for your outdoor adventure needs.
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Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.02.13
Dear Subhash,
Thank you for your positive feedback on our Outdoor Gear Rental Service in Bangalore! We are glad to know you are satisfied with our service. We look forward to continuing to meet your expectations.
Best regards,
Outdoor Gear Team
Thank you for your positive feedback on our Outdoor Gear Rental Service in Bangalore! We are glad to know you are satisfied with our service. We look forward to continuing to meet your expectations.
Best regards,
Outdoor Gear Team
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You get most of the outdoor trekking equipments here. You can buy new ones as well as used products. There's an option to even rent them for a cheap price. Have been visiting this place since over 2 years now and quality of the products keep getting better. People are good over here. You can get bike riding gears too. 😁
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.02.28
Dear Mohith, thank you for sharing your incredible experience by writing this review! We greatly appreciate your support. We appreciate your feedback and endeavour to continually improve our outdoor gear service. We are excited to inform that we now provide affordable camping gear, trekking gear, hiking gear, motorbike riding gear and winter clothing for rent in Bangalore. Explore our huge variety and book online at https://xdogtrekking.com! Happy hiking and biking!
Good service, helpful staff
Reply from X-Dog Trekking, Trekking & Riding Gears Rental, Call
2024.02.01
Dear Akshay, thank you for taking the time to share your positive experience with us! We're thrilled our helpful staff provided good outdoor gear service. We look forward to serving you again.
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