www.wow-services.co.uk

www.wow-services.co.uk Reviews

Excellent rating
4.8
28 reviews Verified
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Reviews (28)
Carly Jones
Carly Jones
2023.12.19
Brilliant, our oven was an absolute state ...but now it is like new following a clean from WOW services
Reply from www.wow-services.co.uk 2023.12.20
Thank you so much Carly.Happy to help you :)
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Ginette Reshamwala
Ginette Reshamwala
2023.12.19
Dian did a fantastic job cleaning my oven. Quick and thorougher job
Reply from www.wow-services.co.uk 2023.12.20
Thank you Ginette .More than happy to help you :)
Isla Marshall
Isla Marshall
2023.11.20
We are very pleased with the service we received from WOW Services today. Our oven was cleaned to an exceptionally high standard and it was done very quickly too. We will be using you again for all our future oven cleans and it was very good value for money.
Reply from www.wow-services.co.uk 2023.11.23
Thank you so much.The pleasure was our
khadijah Naeem
khadijah Naeem
2023.11.19
I called Ziam asking for help with a stain in my toilet. He came, took a look and was so honest about it. He said it would not come off in a day, he told us what product to buy and how to remove the stain. He did not charge us a penny for his time. His advice was completely accurate and my toilet is completely transformed now. This man has so much integrity and experience. Highly recommend.
Reply from www.wow-services.co.uk 2023.11.23
As I told you, not everything is about money. Thank you very much for this review. I will be happy to meet you again. Regards
Frelliott Marzell
Frelliott Marzell
2023.11.07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great service, quality clean! Will use again
Reply from www.wow-services.co.uk 2023.11.23
Thank you so much.Great when we meet people like you
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Kaarthik Sankar
Kaarthik Sankar
2023.11.06
Positive
Quality
Responsiveness
Value
Great carpet cleaning service . Made a great positive difference to my somewhat old carpets
Reply from www.wow-services.co.uk 2023.11.23
Thank you Sankar.Aways is pleasure to meet you
Sean Bradley
Sean Bradley
2023.11.03
Critical
Professionalism
Quality
I hired wow-services for an end of tenancy cleaning service. Trusting them to do the job properly, I did only did a quick check of the apartment before handing the keys back to the estate agent - this was my fault as I should have done a more detailed check. The inventory report from the estate agent highlighted multiple areas where the cleaning wasn't good enough or just hadn't been done at all. I contacted wow-services to see what they could do. They were not only unhelpful and refused to provide a viable solution, they were rude and insulting as well. Suggesting I was being somehow dishonest. I'm now having to pay another company to do the cleaning, leaving me over £500 out of pocket after paying for his service and now having to hire another company. I have never given a company a negative review before, times are hard and I'd never want to have a bad impact on someone's livelihood. However, I feel a duty to warn everyone else about this company. I'm sure he will reply to this with paragraphs about my lying or being difficult to deal with, which I've already had to deal with over text as he struggles to remain professional, but please keep these facts in mind: I hired their 'End of Tenancy' service for my apartment, the results were so poor that the estate agent and the landlord are not releasing my deposit until I hire another cleaning company to do the job that Wow-services didn't do, but were happy to take my money for. There are several other cleaning services in the area, and so I encourage you to use another one if you value your time and money. Please see attached photos from the end of tenancy report which were taken after their 'end of tenancy' cleaning service. I have sent these photos to them and they are proud of their work.
Reply from www.wow-services.co.uk 2023.11.03
Instead of poking my eyes, you'll shape my eyebrows. It appears that even good professionals can encounter clients like you. A client whom hardly anyone else would want. You, besides being a basic liar, are quite audacious. The truth is completely different from what you have presented. You received a 10% discount by claiming that the apartment was not dirty. However, the truth turned out to be quite the opposite. After your thorough inspection the next day, we received the payment. You didn't consider our agreement to receive the payment on the same day. You inspected the place, and we received your payment, for which we have confirmation. Yesterday, 22 days after the service, beyond any guarantee, you contacted us again and sent us a report pointing out our shortcomings. The inventory took place 10 days after the cleaning. In 8 out of 10 noted places, they are related to the overall condition of the property. You made an effort to hold us responsible for the stains on the carpets, even though you haven't paid for or requested carpet cleaning. You want us to rectify the damage you caused to the kitchen's marble and the windows boards through cleaning, and when we told you that it's not cleanable, we appeared to be useless to you. You mentioned that the landlord wants to hire a company that charges you £300 for cleaning, but you previously mentioned £500. So, which amount is correct in the end? We felt extorted by you, threatening to write a negative review if we didn't refund you half of the money. We won't do that because we take pride in our work, as evident from the photos, and despite all the mess you left behind, you can't call us useless, as we clearly make a difference. In addition to all the trash you left, we even offered to return today to fix the "major" issues, and that's when you started extorting us. We didn't raise the price as someone of your kind might deserve, nor did we charge you extra for the eight bags of trash we disposed of. We didn't even mention that we spent nearly 8 hours cleaning your apartment because cleaning such a high-level mess takes time. You even asked us to change the light bulbs, but you rejected every offer we made to you. In our eyes, you remain a basic liar, and there is almost no truth in what you've written. You've read this report as the Devil would read the Bible. We are glad that everything is here because we will have the opportunity to show you publicly, your attitude towards us.
Ben McGarrigle
Ben McGarrigle
2023.09.13
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Dian and his colleague were very professional and friendly with excellent prices, would definitely recommend 👍
Reply from www.wow-services.co.uk 2023.09.17
Thank you Ben. It was a pleasure for us to meet you Best regard Wow-services team
Charlotte Collins
Charlotte Collins
2023.08.24
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Absolutely amazing service, so glad I found this company, they just cleaned our oven for our house move but I will be using them going forward for other things. My oven has never looked so good
Reply from www.wow-services.co.uk 2023.08.24
Thank you very much for these kind words. We can't wait to see you again. It will be a pleasure for us
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tammy mckillop
tammy mckillop
2023.08.18
Wow is most definitely correct! The difference to my carpets is phenomenal. Dion even saved the day as the company I had booked cancelled on me last minute and he stepped in - would ABSOLUTELY RECOMMEND and will definitely be using their services again!
Reply from www.wow-services.co.uk 2023.08.18
Thank you for these words. We're glad you're happy and appreciate our efforts. Best regards
Bre
Bre
2023.07.21
Positive
Professionalism
Punctuality
Value
Diam did a great job cleaning the carpets in my flat. He was professional, efficient and accommodating as I had a people in and out. I would recommend him. Thank you!
Reply from www.wow-services.co.uk 2023.07.22
Hi Bre. Thank you for these words. We strive to provide top-class services. Do not hesitate to contact us whenever you need assistance. We are always happy to help Best Regards
Robert Cameron
Robert Cameron
2023.07.19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
From start to finish dealing with Dian at WOW Services was a pleasure. By sending photos of the carpet areas that I required cleaning, he promptly replied with a very competitive quote. When a date for the job was decided he was punctual and arrived ready to go. He explained exactly what he was going to do and worked quickly and efficiently to complete the job. The results on our carpets were amazing. Thank very much.
Reply from www.wow-services.co.uk 2023.07.19
Hi Robert. Thank you for your kind words. They mean a lot to us and our work. It's a pleasure to have customers like you. We are always happy to help. Warm regards
Eliot Browne
Eliot Browne
2023.07.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great service, responsive, on tone done a fantastic job
Reply from www.wow-services.co.uk 2023.07.18
Thank you Eliot.It was our pleasure to help
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Helena Bullivant
Helena Bullivant
2023.07.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Fabulous job cleaning the oven, I highly recommend!
Reply from www.wow-services.co.uk 2023.07.18
Thank you so much.Always happy to help
Theresa Proudfoot
Theresa Proudfoot
2023.07.15
Positive
Professionalism
Punctuality
Quality
Excellent service Punctual and professional Oven like new
Reply from www.wow-services.co.uk 2023.07.15
Thank you so much
P ST.L
P ST.L
2023.07.06
Dian was very pleasant, and clean my carpets well. I would use this company again.
Reply from www.wow-services.co.uk 2023.07.06
Thank you for your trust More than happy to help again Best wishes Wow services
michaela landale
michaela landale
2023.07.01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Amazing cleaning services. I would recommend the team to anyone who is looking for a good quality service, and a team who also respond to last minute requests. Great service and used many times.
Reply from www.wow-services.co.uk 2023.07.01
thank you very much for these words and for your trust
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Gulam Chowdhury
Gulam Chowdhury
2023.06.27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Professional and friendly service. Happy with the end result
Reply from www.wow-services.co.uk 2023.06.27
Thanks for your booking Gulam. Always happy to help
Raja Sohail
Raja Sohail
2023.06.27
Positive
Quality
Very nice gentleman and very professional I loved it work with reasonable price thanks
Reply from www.wow-services.co.uk 2023.06.27
Happy to help Raja.Very nice to meet you.See you next time Thank you
Heather Munro
Heather Munro
2023.06.26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Dian was super responsive from first contact. Very professional. Excellent service & value for money. Highly recommend. My oven is looking as good as new!
Reply from www.wow-services.co.uk 2023.06.26
Hi Heather Your kind words mean a lot to us! We are very happy we could help you. It's our job to deliver high-quality services that are professionally performed We can't wait to hear from you again! Take care, Wow services