Wooster Community Hospital

www.woosterhospital.org

Wooster Community Hospital Reviews

Good rating
3.6
317 reviews Verified
Wooster Community Hospital
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Reviews ( 317 ) 3.6

Beth Hart
Beth Hart
2024.05.22
Great big shout out to Kylie, ICU RN. I called for an update on my mom and it was near shift change. She called me back when it was well after her shift end and also took the time to give me an update. Living 6 hours away and having that peace of mind was a blessing! She also then took time to ask mom a question for me and gave me her response! What a treasure Kylie is and should be celebrated…maybe a Daisy award? She went above and beyond this morning! Thank you Kylie!
Brandi Millard
Brandi Millard
2024.05.21
Dr barone was one of in my top 5 uneducated, and rude-est medical phyicians I've ever encountered!! I had to visit the emergency room for emergency kidney issues and with the diagnosis they said I passed a kidney stone, which no I didn't, I would have known and sent me home with no answers, and I'm still in bad shape. I requested a second opinion and Dr barone yelled at me, saying he took it personal...... Well being a doctor isn't a personal job, your suppose to care, and figure out what's wrong. He did none of that. I have a terminally I'll brain disease as well that shuts my organs down. So yeah. Thanks doc....for nothing.
Tara Dillard
Tara Dillard
2024.05.15
Having a baby should be about family but at WCH these poor mother's are reduced to 2 hrs a day where family and friends can come visit! What about mother's who are unfortunately doing it alone without a partner they're just expected to spend their entire stay alone. That does not promote community or healing for the patient. Will not be recommending this hospital to anyone especially expecting mother's!!!!
Reply from Wooster Community Hospital 2024.05.21
Hi Tara, we are sorry you had a negative experience with us. If you would be willing to tell us more about your experience please feel free to reach out to us.
Charity Kauffman
Charity Kauffman
2024.05.07
Reply from Wooster Community Hospital 2024.05.06
Thank you for the high star rating!
Tamara Berlin
Tamara Berlin
2024.04.30
I had a vascular ultrasound done today at WCH. It wasn't my first. That didn't make it less nerve-wracking. My technician, Brenda C., greeted me with a big smile and made sure she was pronouncing my name correctly, which most people do not. She was friendly and kept me thinking about anything other than why I was in there, all while maintaining her professionalism. She is a credit to Wooster Hospital and to the field of Ultrasound Technology.
Reply from Wooster Community Hospital 2024.05.02
Thank you Tamara for your wonderful feedback. We're thrilled to hear Brenda provided you with comforting and professional service. She truly is an asset to our team.
Hailey Baltic
Hailey Baltic
2024.04.24
the Wooster ER & radiology team were unbelievable. My grandpa was having awful symptoms and could barely walk without falling and they diagnose him with “ear wax build up” and sent him home. Not to mention also that the nurses were so rude to him & the woman who came to get him for his cat scan made fun of him and talked about him to other staff right in front of me. Was so disgusted with the behavior. Then he gets sent home and ends up falling and EMS sends him back - thankfully the one doctor we had the next day found out my grandpa had a large stroke and had to be sent to OSU hospital down in Columbus. I will never go back to wooster ER for anything. Should be so disappointed in yourselves.
Heather McGuire
Heather McGuire
2024.04.20
Worst experience in an emergency room. As a nurse in an affiliated specialty practice I was less than pleased. The dr was pleasant but the staff was rude. I went there for ongoing neck pain that is getting worse over the course of a month. Upon arriving the RN at the front desk basically told me it was a waste of my time and theirs as this was not an emergency. All I was wanting is some relief from the pain I have been in for a month now. I wasn't asking for pain medicine I just don't know what else to do. Long story short they did nothing. Told me to keep doing what I'm already doing (anti-inflammatory, prednisone, muscle relaxer, physical therapy) gave me a shot of morphine and sent me out the door WITHOUT even assessing my pain prior to discharge. Needless to say. The shot did absolutely nothing. I know there is no quick fix for the pain I'm in but being in the health care field kindness and empathy goes a long way and these people had neither.
Natalie Nicole
Natalie Nicole
2024.04.16
Reply from Wooster Community Hospital 2024.04.17
Thank you for the high star rating!
robert rouse
robert rouse
2024.04.11
Absolutely disappointed came into the er with lower pain in my hip the doctor comes into the room with an attitude very rude and short and everything about him screamed he was having a bad day. First words out of his mouth was they have no way to see what my issue is ? What isn't this a hospital? Very disappointed in the hospital for allowing Dr Kennedy to act or conduct his practice in this manner with that type of attitude. No ex Ray no cat scan nothing ? Are you the doctor? I was baffled Absolutely blown away iv never felt this way ever from coming here ever so I'm basically in pain and clueless on what it's from because he dosnt want to do his job very disappointed
Reply from Wooster Community Hospital 2024.04.18
Hi Robert, we are sorry to hear that you had a negative experience at our practice. Please reach out to our patient advocate at 330.263.8727 so we can learn more about the situation.
Ohigho Jones
Ohigho Jones
2024.04.09
I've had tons of er visits at this place amongst other procedures and events. This visit was great I lucked out it wasn't busy everyone who I talked to was very polite and professional. I felt like I was taken care of.
Reply from Wooster Community Hospital 2024.04.10
Dear Ohigho, we're thrilled to know you felt well taken care of during your visits. Your satisfaction is our priority. Thank you for your kind comments about our staff. We appreciate it!
Matthew Willis
Matthew Willis
2024.03.27
I try to call and pay my bill and nobody I'd able to answer my calls. If you want my money for my bill answer the damn phone when I call!!!! So frickin stupid!!
Reply from Wooster Community Hospital 2024.04.11
Hi Matthew, thank you for taking the time to tell us about your experience. Since we have such a high call volume it is difficult to answer all calls. We hope you understand.
Michele
Michele
2024.03.12
Nothing but praise for 3rd floor and progressive care, team members. Professional, compassionate and supportive. On the other hand, I've had the misfortune of encountering Dr. Kennedy in the ER on multiple occasions. He's unpleasant to say the least and his demeanor would be best suited working in the morgue. He has very little people skills, arrogant, inconsiderate, rude. etc.
Reply from Wooster Community Hospital 2024.03.13
Hi, Michele. We are sorry to hear that you are displeased with your recent experience with us. We value all of our patients and would like to thank you for bringing this to our attention.
amy weekley
amy weekley
2024.03.09
Took my daughter to the ER with severe abdominal pain. We waited for two hours and never got seen so we ended up leaving and going to another hospital in Ontario . Where we were seen in 15 min after we got there. This is completely uncalled for . Wooster needs to be able to do a better job than that. When other hospital can do it . Completely disappointed in Wooster.
Jacquie Glendinning
Jacquie Glendinning
2024.03.05
Reply from Wooster Community Hospital 2024.03.05
Thank you for the high star rating!
Ruth Troyer
Ruth Troyer
2024.03.02
Reply from Wooster Community Hospital 2024.03.05
Thank you for the high star rating!
Mike Davisson
Mike Davisson
2024.03.02
After visiting someone in the progress care unit on 2 different days and not one time did anyone come in and check on the patient all I seen was nurses and aids standing around in the nurses station talking. I had ask a question to one of them in there and I got the same response as if I was talking to a wall.
Reply from Wooster Community Hospital 2024.03.08
We sincerely apologize for your negative experience at our hospital. Patient care is our top priority, and we are deeply concerned to hear that you felt there was a lack of attention given to your loved one in the progressive care unit. We take all feedback seriously and will investigate this matter thoroughly to ensure that our staff members are providing the level of care and attention that our patients deserve. Thank you for bringing this to our attention, and we will take immediate steps to address this issue and improve our service.
Tyler Lashinske
Tyler Lashinske
2024.02.24
The worst ER doctors ever...it's like they gave a homeless dude a lab coat and said so your best
Carolyn
Carolyn
2024.02.15
Ever time I call all I get is answering machine.
Reply from Wooster Community Hospital 2024.02.16
Hi Carolyn, in order to put an improvement plan in place we need to find out what voicemail you are getting. Please reach out to us at 330.263.8143 or mquisenberry@wchosp.org so we can learn more about the situation.
Julie Crawford
Julie Crawford
2024.02.15
I absolutely enjoyed my whole entire experience with this hospital during my pregnancy. Everyone was wonderful and so caring, they treat you like family. My only concern was that they discharged my newborn son when he wasn’t eating correctly due to a medical issue that wasn’t addressed properly. I feel like every baby should be eating correctly upon discharging. Other than that this hospital was amazing!!! The doctors and nurses where the best!
Reply from Wooster Community Hospital 2024.02.15
Hi Julie. We appreciate you taking the time to leave such a kind review for us, and we're happy to have earned it. Have a great day!
Susan Meldrum
Susan Meldrum
2024.02.13
Reply from Wooster Community Hospital 2024.02.13
Thank you for the high star rating!