Woody's Sudden Service

Woody's Sudden Service Reviews

Excellent rating
4.8
66 reviews Verified
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Reviews (66)
Patience Reeder
Patience Reeder
2024.04.08
These guys are great. On time, polite, and thorough. They will not cheat you and tell you need anything you don’t. They explain everything they are doing and don’t mind if you watch. A really good service. And their schedule coordinator is as nice as can be. They are 100% worth getting.
Reply from Woody's Sudden Service 2024.04.09
Hey Mrs. Reeder, thank you very much for the kind words! We are so glad you enjoyed your service and everything was presented clearly before anything was done. We look forward to helping you out with all your HVAC needs in the future!
MK
MK
2024.03.26
Woody’s is reliable and a friendly service. I find them to be super over priced for their service and whereas most companies wave a service call fee if you use them to fix your issue Woody’s tacks it on still. They also have coupons on their website our service man never mentioned which would have been nice and helpful if applied. If you want great service and a friendly company and don’t mind paying a lot I would recommend them.
Reply from Woody's Sudden Service 2024.04.03
Hey MK! I would like to start off by saying I am glad you at least found us reliable and friendly as a company. We try to be as transparent as possible; especially when it comes to pricing. We find that we are not only comparable, but we also give you costs upfront before doing the work. I apologize if this got misconstrued somehow when the tech told you the total for the complete job. We understand if you want to shop around again next time to compare prices in the future. Typically, the techs aren't great at knowing what specials are run on our website, our office manager is in charge of that, so I don't imagine he would have even thought about bringing them up. I am glad that we we were able to get you up and running same day, with a friendly attitude. I hope you will consider us in the future, but of course understand if you want to price shop first :)
Fiama Skym
Fiama Skym
2024.02.05
The staff is every professional and knowledgeable. We replace our whole system and water heater, it has been working great and saving us money on our bills.
Reply from Woody's Sudden Service 2024.02.05
Thank you for the shout out Mrs. Skym! We are glad to hear you have seen an impact on your monthly electric / gas bills directly from your new air conditioner, furnace, and water heater upgrade! it's always nice to see proof of that, and to have a little extra money in your pocket :)
Karl Hermansen (Unit87)
Karl Hermansen (Unit87)
2024.01.31
They're the best in the business, as far as I'm concerned. They installed my new furnace in 2010 and have maintained it annually ever since. They are very knowledgeable, responsive, and on time. 5 stars! 2024 - I'm reposting the same recommendation because nothing has changed! Same great service , same great price.
Reply from Woody's Sudden Service 2024.02.02
Thank you for the kind words over the years Mr. Hermansen! As a small company, it is important to us to be as transparent as possible with our customers every step of the way. Happy that we could keep your Lennox air conditioner and furnace running smoothly these last 14 years!
Brian C
Brian C
2024.01.24
Had an issue with my heat recently and and these guys took care of it promptly. Curtis was very polite and professional during the initial diagnosis and repair. I highly recommend this team!
Reply from Woody's Sudden Service 2024.01.24
Glad to hear Curtis got you all taken care of in a reasonable amount of time; especially with the past few cold days we had recently. Thanks so much for the shout out!
Debra Williams
Debra Williams
2024.01.17
I called at 8 am and my heat was up and running by 10 am! My service representative, Adam, was so friendly, knowledgeable and professional! Will definitely call Woody’s for service in the future! Highly recommend!!
Reply from Woody's Sudden Service 2024.01.17
Thanks so much for the shout out Mrs. Williams! I am glad we could get your heat up and running in a timely manner- it is a cold one out there! Glad Adam was able to answer all of your questions as well!
Megan Taylor
Megan Taylor
2023.12.31
Woody's installed my new HVAC system at the end of October and did a fantastic job. Alan, who worked with us throughout, was very helpful in finding the right system that fit our needs. He was very responsive with questions during our selection process and found a great deal on a high-end system. Afterwards, our new HVAC system is fantastic, and we are very happy with the service!
Reply from Woody's Sudden Service 2024.01.02
I am glad Alan was able to help you through picking an HVAC system that works for your home and specifically for what you were looking for in a new system. We are glad to hear it is working well and you are pleased with it still a few months later!
Tammy Thompson
Tammy Thompson
2023.11.21
Excellent service from start to finish. Love the small family oriented customer service provided. Our tech Adam was timely and took his time throughly diagnosing the issue and explaining the problem so I understood. Definitely was fair in pricing as well. Will definitely use again and refer others.
Reply from Woody's Sudden Service 2023.11.21
Thanks for the kind words Mrs. Thompson! I am glad we were able to get you on the schedule in a timely manner and get the furnace issue resolved before the holiday break! Adam is a great technician, and we are proud to have him with us.
Yulia M
Yulia M
2023.11.15
Woody's installed a new system for my office and they were phenomenal. Their work is excellent and the customer service cannot be beat. I always recommend Woody's to anyone looking for an HVAC company. Adam was my technician for the install and follow-up maintenance checks on the unit, he is fantastic, efficient and detail oriented. Can't say enough good things about Woody's Sudden Service!!
Reply from Woody's Sudden Service 2023.11.15
Thank you very much Ms. Yulia! We were glad to help you guys out in a timely manner and glad that you were able to take advantage of our Maintenance Agreement program!
Maggie D'Ercole
Maggie D'Ercole
2023.07.21
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Woody's Sudden Service is a great company from Becca, the Office manager, to all the techs that I have dealt with over the years, they are always on time , very considerate, and knowledgeable. A big shout out to Alan and Curtis who installed my new air conditioner and did a Great job I highly recommend Woody's Sudden Service for all you needs Maggie D'Ercole
Reply from Woody's Sudden Service 2023.07.21
Thanks Mrs. D'Ercole! I am glad we were able to get your AC up and cooling not only in a timely manner, but also that we were able to help with any questions or concerns along the way. Being a small business we really value our customers opinions and try and deliver the best service we can based on our customers concerns and needs. It's never a great time for your AC to stop cooling especially in the middle of summer, but we do what we can to keep the AC cooling until the equipment can be put in. Thanks again!
Pearl Carter-Bush
Pearl Carter-Bush
2023.07.18
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I was very satisfied with the overall service. Technician was courteous and punctual. He diagnosed and repaired the issue and was on his way. No surprises. I highly recommend Woodys.
Reply from Woody's Sudden Service 2023.07.18
Thank you Mrs. Carter-Bush! Glad we could get your AC cooling again in a reasonable amount of time. It's always the worst when you wake up and your AC is not cooling; so we strive to get people taken care of efficiently and effectively :)
derek aarstad
derek aarstad
2023.06.16
Reply from Woody's Sudden Service 2023.06.16
Hello! We received your review, but I think that you have the wrong company unfortunately. We are a local heating and air conditioning company not a food place. Just didn't want your review to go to waste : ) Hope you have better luck at the next restaurant you try around NoVA
Janet Aull
Janet Aull
2023.05.31
Good and "Sudden" service.
Reply from Woody's Sudden Service 2023.06.01
Thank you for the review Mrs. Aull! Glad we were able to help you guys out and make sure your AC's are ready for the season!
Rohit Dhruv
Rohit Dhruv
2023.04.24
Positive
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Discovered on a Tuesday evening on the first warm day in Spring that the AC didn't cool the air. The fan in the unit didn't spin. Called Woody's Sudden Service for after hours service. Alan Jenkins returned my call and arrived promptly within the provided time estimate. He went right to work on the AC unit, found the problem to be a failed capacitor and replaced it. He also checked the capacitor in the furnace. Throughout he explained his findings, and he was thorough and professional. Alan of Woody's Sudden Service saved the evening. Highly Recommended.
Reply from Woody's Sudden Service 2023.04.24
Thank you for the shout out Mr. Dhruv! Alan is one of our senior technicians here, so we are glad he was able to fix your AC issue quickly and efficiently. One of the things we pride ourselves on is communicating with the customer before and through the whole process so there are no surprises at the end. I'm glad your AC is now cooling and you are ready to go for the summer heat!
Christina Cumpian
Christina Cumpian
2023.03.27
Positive
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Friendly and professional service for a really affordable price
Reply from Woody's Sudden Service 2023.04.03
Thank you for the kind words, and we are happy that we could get your thermostat back up and running fast and affordably! There is nothing worse then having to go with out AC or heat and it turns out to be a simple solution.
catherine casey
catherine casey
2023.03.15
Woody's has been keeping my home's heating and cooling systems in great shape for 20 years!! They have found and repaired issues that other companies would have sold new systems for which I am truly grateful for. When it came time to replace my heat pump it was done perfectly, quickly and for a better than fair price. I trust Woody's COMPLETELY !
Reply from Woody's Sudden Service 2023.03.15
Thank you for putting your trust in us and for your loyalty. It's customers like you that help keep us little guys going and we could not be happier to do what we can to get you going in not only a timely manner, but also in the most cost effective way if possible. We appreciate the support!
Erik Seglem
Erik Seglem
2023.03.11
Reply from Woody's Sudden Service 2023.03.13
: ) Thank you!
Carrie AH McClear
Carrie AH McClear
2023.03.07
I cannot recommend this company enough. Steven Rosoff was extremely helpful, knowledgeable and patient as we went through the process of choosing and understanding the different types of HVAC systems. Rebecca Payne was super helpful as well with scheduling and answering questions about financing. The installation was successful, and I completely trusted the gentlemen doing the installation. They were professional and helpful. Thank you, Woody's Sudden Service, for an outstanding job!
Reply from Woody's Sudden Service 2023.03.07
Thank you so much for your kind words! As a small family owned business, reviews such as this mean the world to us. We strive to be as efficient as possible and knowing that the customer understands fully what they are receiving, as well as feels comfortable in every aspect is of the upmost importance. Glad to hear you are enjoying the new HVAC system!
Donald White
Donald White
2022.12.27
Positive
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We have used Woody's Sudden Service for over 30 years. We have never had a problem with them or their service. They have responded in a timely manner when emergencies have arisen.
Frani Rosoff
Frani Rosoff
2022.11.14
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Best HVAC business around!! Professional, competent and courteous!!