Above and beyond!
Went in right at close today, grabbing products that were put aside for me. Haiiee was incredibly kind, I over heard her on the phone with a customer. She was going above and beyond and I couldn't help but notice how great her customer service was. Just want to say what a great employee she is and how lucky the Wellness Market is to have someone like that. They are hard to come by. Keep up the great work!!
I’m so thankful I found Wellness Market! I was able to order the multivitamin that I was looking everywhere for…this was the only store that I could find carrying the brand I wanted. I couldn’t be happier with their online inventory selection and incredibly fast shipping!
Reply from Wellness Market
2024.02.28
Thank you so much for your review, Jessica! We are glad you found what you were looking for and that the shipping was quick :)
I was beyond impressed with the exceptional service by this company. It was my first time shopping at their store, I’m always a little nervous ordering on line from a company I am not familiar with. I read other reviews and felt comfortable placing my order. As other comments stated the delivery time was so fast, my products arrived within days of me placing my order. Also, the price of the product I ordered was at least $10 less than other health and wellness companies. I highly recommend this company!
Reply from Wellness Market
2024.02.21
Thank you for shopping with us Brigitte! We do our best to keep our prices competitive for our Canadian customers :)
Great selection of products and friendly helpful staff. I ordered and noticed that one of my pill bottles had a very fast approaching expiry date, this was not even an issue for me, I was going to finish the pills by the date, but I reached out to the team to let them know they should check their stock as some customers might be frustrated with the fast approaching expiry, they let me know that expiry’s are something they check diligently (things get missed sometimes that’s human nature) and gave me a discount code for the inconvenience. They responded very quickly as well. 10/10 customer service in my books, especially considering I just wanted them to be aware for other customers, not even for myself . Will be purchasing from here again.
Great experience today getting my favorite brand of vitamins. Will absolutely be back again to get more products. Appreciate the loyalty program as well! So glad we have a store like this in Windsor!
Reply from Wellness Market
2023.03.28
Hi Ashleigh! Thank you so much for shopping with us and taking the time to provide feedback on your experience! We appreciate your support, and welcome to the loyalty program!
I had an amazing experience with Francesca who helped me placed my order online. She set everything up for me via mobile link and the check out process was very straightforward. The order was placed on a Wednesday just before closing (sorry for the procrastination!) and the estimated delivery is Friday morning.
Amazing experience from start to finish. I will definitely be purchasing from here again. HIGHLY RECOMMEND!
Thank you Francesca!!!
Reply from Wellness Market
2023.03.28
Hi Laura! We’re so happy to hear this. Thank you for shopping online with us, and for taking the time to share your feedback. We appreciate you!
10+ customer service! Answered all my questions, followed up with Canada Post for my lost package and it was delivered the next day! Thank you Kayla for your quick and friendly service! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Reply from Wellness Market
2023.03.28
We’re so happy we could help answer all of your questions and assist with your lost package! Thank you for being a loyal customer and for sharing your feedback with us!