Webhostuk Limited

www.webhostuk.co.uk

Webhostuk Limited Reviews

Excellent rating
4.7
128 reviews Verified
Webhostuk Limited
%title%

%offer%

Reviews ( 123 ) 4.7

Erkan Satik
Erkan Satik
2021.12.29
The support guys are very friendly and helpful. always available and helped my throughout the process. We had many challenges and they assisted every step of the way.
Advertisement
Igor Choromański
Igor Choromański
2021.11.22
Positive
Responsiveness
Value
I needed managed WP hosting with good support. So far I'm very pleased with the support that helped me to migrate the website and adjust dns and mx settings. Very responsive and knowledgeable.
Steve Brzezicki
Steve Brzezicki
2021.11.15
Positive
Professionalism
Quality
Responsiveness
Value
Excellent support - 24/7 with resolving various different technical issues. Friendly quick. Highly recommended.
Octavian Lucian Botosanu
Octavian Lucian Botosanu
2021.11.10
Positive
Professionalism
Verry great support! Thank you verry much for your services.
imran ajmal
imran ajmal
2020.12.01
Not sure of this place error review
Advertisement
Luke Temple
Luke Temple
2020.06.18
Critical
Quality
Awful service, have 10 months left will leave...told there is unlimited storage..technically correct but inodes is an issue apparently...prior to this issue it had gone down on me at least 3 times. Now there is this issue it's a daily occurrence. Won't help me resolve it, service is appauling. No apologies, no phone line for technical support. Slow speeds, rude staff...avoid avoid avoid!!! Probably will stop my server because of this review! Please do yourself a favour and choose someone else...the price isn't cheap in comparison to others either!
Reply from Webhostuk Limited 2020.06.24
Sorry to know about your experience, but we never promoted unlimited disk space. You are most welcome to review our website archives and never ever we promoted unlimited disk space. I have reviewed your support history and it seems, your account was exceeding our allowed inode limit which was a serious violation of our TOS. You were also given an option to either upgrade or lower your inode limits. I see you have today removed surplus data from your account and it is now within our allowed inode limit, which can be checked from your cPanel. Our support staff has tried in every possible way to help you but it seems you wanted to blame us for poor service (for the fact you were violating our TOS). Hopefully your account now does not violate our TOS. Please feel free to email us if you need any more information or assistance with your account.
Stuart Osborne
Stuart Osborne
2020.04.23
Good hosting if you dont experience any technical difficulties above the level of sharpening a pencil, The support side of things leaves an awfull lot to be desired, from opening a support ticket for an email sending problem all i got was please wait a bit longer or a response telling me the problem was exactly the same as i had told them in the ticket, 28 hours later still no resolution despite me pointing out the obvious that the problem was relay authentication on their server, If you think this is bull I have the chat transcripts to prove every word. so as its still not fixed its quicker for me to change hosts than wait for "Support"
Reply from Webhostuk Limited 2020.06.24
Sorry to know about your experience. We at WebhostUK try in every possible way to assist our customers. I am sorry that our support did not meet your expectations. Please feel free to contact management via email or ticket (contact option available to customers), so that we can evaluate such issues to resolve them immediately without any further delay while trying to improve our support for everyone.
M Holmes
M Holmes
2019.05.11
Great support. Really really helpful and knowledgeable.
Shubham Katta
Shubham Katta
2019.04.11
Advertisement
James Hogg
James Hogg
2019.03.04
Fantastic service. Used chat to query a problem and - although, by its nature, it took a while to resolve, was sorted out there and then. Six stars. Thanks, George.
God Father
God Father
2019.03.01
Simply the Best support around EVERY time i contact them they solve the issue without any fuss - amazing been using them now for over 7 years !
Support ASF
Support ASF
2018.12.12
Jeremy Littman
Jeremy Littman
2018.10.25
Avoid this fake company at all costs. They are a risk to your business. This is a company based in India using a serviced office address in London with no physical presence or employees. Company's House shows the company is not financially stable and had been applied to be struck off. The number advertised on their website never reaches anyone you can talk to, it just drops the call every time. The only way to reach them is through the chat facility. When attempting to change a basic MX record to redirect my mail to Microsoft Exchange, the people on the chat facility had very poor technical knowledge and were not able to follow simple instructions to change records. One person called Thomas, seemed rude, unhelpful, very slow and just left the chat box with no warning. I was not rude in any way, so there was no justification. Another technical person called Callum contradicted Thomas. A third person called Jacob also contradicted the other two. None of the technical contacts could enter the basic information I repeatably cut and paste into the chat box, directly from Microsoft o365. The technical contacts English was poor and I suspect given fake European names to give confidence. I strongly suspect the positive reviews in Trustpilot are fake as this company is absolutely not fit for purpose as a web or domain host. In the end, I realised the business risk these fraudsters posed after our mail migration wasn't resolved by Monday so I transferred the web hosting and DNS hosting to TSO Host who I've relied on for many years with my other business. In a few hours the website, name servers and DNS management was completely migrated, running and correctly configured with TSO Host. Do NOT believe the fake reviews about this company and don't waste your money or risk your business on this fraudsters who need to be investigated and shutdown.
Advertisement
rick Jenkins
rick Jenkins
2018.10.05
One star for great customer support from SOME of them. Most of them are useless and rude sadly. Hosting is SLOW and always have an issue. Moving to another hosting company is the best decision I've ever made so far. Would not recommend you to entrust your websites here.
speed and Movement
speed and Movement
2017.09.15
Paul
Paul
2017.09.12
Amazing Support. Second to none
Eoin Shanahan
Eoin Shanahan
2017.09.12
Advertisement
Kris Dlugolecki
Kris Dlugolecki
2017.09.08
Pay rise for that guy please.
Aisha S
Aisha S
2017.04.02
Fast and efficient! Support available whenever needed. We're really pleased with the service and would highly recommend them to anyone. Special thanks to Scott Dale.
Ujwala Patil (Besthomoeopathy)
Ujwala Patil (Besthomoeopathy)
2017.03.22
Best web hosting provider in UK.. Offered fantactic support and good uptime.