Walker Opticians Durham

Walker Opticians Durham Reviews

Excellent rating
5.0
29 reviews Verified
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Reviews (29)
Leo King
Leo King
2024.04.20
Got my glasses repaired here and they’re like brand new! Great customer service and very polite and lovely staff! Thank you.
Reply from Walker Opticians Durham 2024.04.22
Thanks for the great review Leo!
Gemma Deacon
Gemma Deacon
2024.04.19
A very good range of frames and brilliant service to boot. Highly recommended.
Reply from Walker Opticians Durham 2024.04.22
Thanks Gemma!
Charlie Dell
Charlie Dell
2024.03.26
Very helpful and kind staff.
Reply from Walker Opticians Durham 2024.03.27
Thanks Charlie!
Khatthaliya Sinpia
Khatthaliya Sinpia
2024.03.08
Best opticians in Durham, kind warm welcome and take care of clients well. Knows best for clients needs. Thank you.
Reply from Walker Opticians Durham 2024.03.11
Thanks for leaving us this great review, we really appreciate it!
Patricia Dowson
Patricia Dowson
2024.03.07
Excellent service. Staff really helpful and friendly. I highly recommend this optician
Reply from Walker Opticians Durham 2024.03.08
Thanks for this great review Patricia :)
Gwen
Gwen
2024.02.28
Having been disappointed by his previous optician, my husband turned to Walkers. He was given a warm welcome by Kay and Julie. William, the optician was very friendly and informative. My husband felt this was the best eye test he'd ever had. He was helped to select his lenses, the specs were ready sooner than anticipated and the quality was superb. My husband said his vision has never been clearer. He said that he will always use Walkers in future and wishes to thank everyone at Walkers Durham very much.
Reply from Walker Opticians Durham 2024.02.29
Thanks for taking the time to leave us such a great review Gwen, we are so pleased your husband enjoyed his experience and that his vision is great in his new specs!
Maria Hackett
Maria Hackett
2024.01.13
The staff at Crook and Durham are so pleasant and helpful. I have a complex prescription and finding the right frame is key. I feel Kay specifically went above and beyond to getting the right frames and so very happy with my glasses. I would 100% recommend this company. Thank you.
Reply from Walker Opticians Durham 2024.01.31
Thanks for the great review Maria. We're so pleased that you're happy with your glasses.
Sean Keenan
Sean Keenan
2023.08.25
Called in to get my glasses adjusted, very helpful even though the frames weren't purchased there...Noticed they have a good range of Tom Ford glasses too!..highly recommended
Reply from Walker Opticians Durham 2023.10.20
Thanks Sean! We're glad we could help :)
Charlotte White
Charlotte White
2023.02.14
Myself and my children (Gracie, Ellie and Olivia) have been attending for the last 4 years. Everyone makes us feel welcome. As everyone in the Durham branch will know we have attended more than planned due to having 3 children who wear glasses and a few mishaps resulting in needing replacements. We even had our dog eat a pair of glasses (when she was a puppy). The shame and embarrassment! Karen has been not just looked after my eyes but also been a listening ear. Thank you so much for all being so welcoming.
Reply from Walker Opticians Durham 2023.10.20
We really appreciate you taking the time to leave such a lovely review! :)
Tonya Browning
Tonya Browning
2023.02.13
Everyone was extremely nice and helpful.
Reply from Walker Opticians Durham 2023.10.20
Thanks Tonya :)
Amit Einav
Amit Einav
2023.01.15
I have been visiting Walkers Opticians' Durham location for almost two years now, where they have helped me on numerous occasions with small issues with my glasses - always with kindness, efficiency and care. Recently I have undergone an eye exam with them to check my prescription. As I am sight impaired and eye exams are extremely taxing and inconvenient for me, the team at Walkers has kindly suggested that I will split the exam to several appointments. It has taken me three times (!!!) until we've reached a resolution, and I have always been treated with care. Even after ordering my new prescription, the team has continued to help me and have agreed to modify one of my prescription after a few weeks. I can't praise the practice and the people in the Durham location enough. Thank you so much for your help! I feel that I have found my opticians in Durham.
Reply from Walker Opticians Durham 2023.10.20
Thanks so much for your review, we really appreciate you taking the time to share your experience and are glad that we could help :)
dennis morgan
dennis morgan
2022.11.24
Reply from Walker Opticians Durham 2022.12.08
Thanks Dennis!
Peter Christie
Peter Christie
2022.11.23
Very helpful staff and kept their promises on delivery
Reply from Walker Opticians Durham 2022.12.08
Thank you
Jack Bottomley
Jack Bottomley
2022.11.21
I've been a patient at Walkers (the Crook branch) for about 18 months after moving to the area. My needs here include contact lenses and various kinds of glasses, full sight tests, and contact lens checks. Everything has been carried out in a friendly, caring, and professional manner by all the of staff that I've met. Recommended!
Reply from Walker Opticians Durham 2022.12.08
What a great review. Thank you Jack! We are so pleased you chose us 🙂
stephen hudspeth
stephen hudspeth
2022.05.26
My children have always had 5 star service in the Durham branch for well over 10 years and wouldn’t go anywhere else
Reply from Walker Opticians Durham 2022.05.27
We always love seeing the kids Stephen! Thank you so much for your kind review
Lizzie Kirk
Lizzie Kirk
2022.05.26
An excellent practice. Karen is the most passionate and knowledgeable optician I have ever met and always takes the time to explain any vision changes and options very carefully and I am very happy with my contact lenses and glasses care. There is always a good range of frames to choose from at a range of prices for adults and children and the staff in the reception are always so helpful and friendly. Highly recommend Walkers Opticians.
Reply from Walker Opticians Durham 2022.05.27
Thank you so much Lizzie! We are always happy to help
Julie Main
Julie Main
2022.05.19
Reply from Walker Opticians Durham 2022.05.19
Thanks Julie!
Emily Bagg
Emily Bagg
2022.05.18
So glad I discovered Walkers Opticians after moving to Durham in 2020 - the whole family are now patients! Always friendly and helpful, I’ve been really impressed and wouldn’t hesitate to recommend.
Reply from Walker Opticians Durham 2022.05.18
So happy you chose us as your new opticians, we are so happy to help you and your family Emily!
Jan Eddleston
Jan Eddleston
2022.04.27
I have used Walkers opticians for many years and to sum up it is what I call good old fashioned service no pressure to buy after an appointment just a very professional Company Having lost my glasses recently they were superb in sorting out a replacement pair no fuss no drama just a great and speedy service Karen is the best optician I have visited she takes time to explain everything and is meticulous in ensuring nothing is missed I will highly recommend her and her team to anyone
Reply from Walker Opticians Durham 2022.05.09
We always love seeing you at the practice Jan! Thank you so much for your amazing review
Benjamin Chandler
Benjamin Chandler
2022.04.07
Very friendly staff, extremely knowledgeable and just wanted to help me rather than sell me anything.
Reply from Walker Opticians Durham 2022.04.21
We are here to help! Thank you Benjamin for your kind review!