Walker Opticians Durham Reviews

The staff at Walkers are always pleasant , efficient and professional.

Fantastic business. The staff could couldn’t be more friendly or helpful. A more personal touch than with chains like SpecSavers. Good products and reasonably priced.

The staff at Walkers opticians are always very welcoming and professional, would recommend them to anyone looking for an opticians.

Service and eye test was excellent and I was made to feel very comfortable throughout the appointment. Thank you, Hazel Taylor

Got my glasses repaired here and they’re like brand new! Great customer service and very polite and lovely staff! Thank you.

Very helpful and kind staff.

Best opticians in Durham, kind warm welcome and take care of clients well. Knows best for clients needs. Thank you.

Excellent service. Staff really helpful and friendly. I highly recommend this optician

Having been disappointed by his previous optician, my husband turned to Walkers. He was given a warm welcome by Kay and Julie. William, the optician was very friendly and informative. My husband felt this was the best eye test he'd ever had. He was helped to select his lenses, the specs were ready sooner than anticipated and the quality was superb. My husband said his vision has never been clearer. He said that he will always use Walkers in future and wishes to thank everyone at Walkers Durham very much.

The staff at Crook and Durham are so pleasant and helpful. I have a complex prescription and finding the right frame is key. I feel Kay specifically went above and beyond to getting the right frames and so very happy with my glasses. I would 100% recommend this company. Thank you.

Called in to get my glasses adjusted, very helpful even though the frames weren't purchased there...Noticed they have a good range of Tom Ford glasses too!..highly recommended

Myself and my children (Gracie, Ellie and Olivia) have been attending for the last 4 years. Everyone makes us feel welcome. As everyone in the Durham branch will know we have attended more than planned due to having 3 children who wear glasses and a few mishaps resulting in needing replacements. We even had our dog eat a pair of glasses (when she was a puppy). The shame and embarrassment! Karen has been not just looked after my eyes but also been a listening ear. Thank you so much for all being so welcoming.

Everyone was extremely nice and helpful.

I have been visiting Walkers Opticians' Durham location for almost two years now, where they have helped me on numerous occasions with small issues with my glasses - always with kindness, efficiency and care. Recently I have undergone an eye exam with them to check my prescription. As I am sight impaired and eye exams are extremely taxing and inconvenient for me, the team at Walkers has kindly suggested that I will split the exam to several appointments. It has taken me three times (!!!) until we've reached a resolution, and I have always been treated with care. Even after ordering my new prescription, the team has continued to help me and have agreed to modify one of my prescription after a few weeks. I can't praise the practice and the people in the Durham location enough. Thank you so much for your help! I feel that I have found my opticians in Durham.

Very helpful staff and kept their promises on delivery

I've been a patient at Walkers (the Crook branch) for about 18 months after moving to the area. My needs here include contact lenses and various kinds of glasses, full sight tests, and contact lens checks. Everything has been carried out in a friendly, caring, and professional manner by all the of staff that I've met. Recommended!

My children have always had 5 star service in the Durham branch for well over 10 years and wouldn’t go anywhere else

An excellent practice. Karen is the most passionate and knowledgeable optician I have ever met and always takes the time to explain any vision changes and options very carefully and I am very happy with my contact lenses and glasses care. There is always a good range of frames to choose from at a range of prices for adults and children and the staff in the reception are always so helpful and friendly. Highly recommend Walkers Opticians.