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VIP Rent A Car - Luxury Car Rental Dubai

www.vipcarrental.ae

VIP Rent A Car - Luxury Car Rental Dubai Reviews

Excellent rating
4.9
1106 reviews Verified
VIP Rent A Car - Luxury Car Rental Dubai

www.vipcarrental.ae

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Reviews ( 1106 ) 4.9

Fran Espinosa
Fran Espinosa
2024.03.13
Me encantó la experiencia y un trato al cliente muy especial, sin dudas volveré a repetir. Muchas gracias Mansour.
Me encantó la experiencia y un trato al cliente muy especial, sin dudas volveré a repetir. Muchas gracias Mansour.
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Geoffrey de Marion
Geoffrey de Marion
2024.03.12
Disappointing rental. An Urus with 60,000km, lots of dents on the bodywork and the rims. Initially, the price included delivery and pickup at the hotel. Yet, I still had to pay for a taxi to fetch the vehicle 30 minutes from the hotel. No explanation on the vehicle's operation was provided at delivery. The vehicle was given with a flat rear tire and worn brake pads, indicated by a dashboard warning light. I have to manage the tire issue by my self. Also I had to pay 12 AED for tolls on a rental costing 5900 AED. The pickup at the hotel was delayed by an hour, causing us to miss our planned boat day. We returned the vehicle with 100km less than expected. Received many apologies but no discount, just a promise of 10% off next time we rent a vehicle at VIP (I laughed). Farouk still took us to the airport, a small consolation. A strange vision of "Luxury" Car Rental...
Disappointing rental. An Urus with 60,000km, lots of dents on the bodywork and the rims. Initially, the price included delivery and pickup at the hotel. Yet, I still had to pay for a taxi to fetch the vehicle 30 minutes from the hotel. No explanation on the vehicle's operation was provided at delivery. The vehicle was given with a flat rear tire and worn brake pads, indicated by a dashboard warning light. I have to manage the tire issue by my self. Also I had to pay 12 AED for tolls on a rental costing 5900 AED. The pickup at the hotel was delayed by an hour, causing us to miss our planned boat day. We returned the vehicle with 100km less than expected. Received many apologies but no discount, just a promise of 10% off next time we rent a vehicle at VIP (I laughed). Farouk still took us to the airport, a small consolation. A strange vision of "Luxury" Car Rental... Disappointing rental. An Urus with 60,000km, lots of dents on the bodywork and the rims. Initially, the price included delivery and pickup at the hotel. Yet, I still had to pay for a taxi to fetch the vehicle 30 minutes from the hotel. No explanation on the vehicle's operation was provided at delivery. The vehicle was given with a flat rear tire and worn brake pads, indicated by a dashboard warning light. I have to manage the tire issue by my self. Also I had to pay 12 AED for tolls on a rental costing 5900 AED. The pickup at the hotel was delayed by an hour, causing us to miss our planned boat day. We returned the vehicle with 100km less than expected. Received many apologies but no discount, just a promise of 10% off next time we rent a vehicle at VIP (I laughed). Farouk still took us to the airport, a small consolation. A strange vision of "Luxury" Car Rental... Disappointing rental. An Urus with 60,000km, lots of dents on the bodywork and the rims. Initially, the price included delivery and pickup at the hotel. Yet, I still had to pay for a taxi to fetch the vehicle 30 minutes from the hotel. No explanation on the vehicle's operation was provided at delivery. The vehicle was given with a flat rear tire and worn brake pads, indicated by a dashboard warning light. I have to manage the tire issue by my self. Also I had to pay 12 AED for tolls on a rental costing 5900 AED. The pickup at the hotel was delayed by an hour, causing us to miss our planned boat day. We returned the vehicle with 100km less than expected. Received many apologies but no discount, just a promise of 10% off next time we rent a vehicle at VIP (I laughed). Farouk still took us to the airport, a small consolation. A strange vision of "Luxury" Car Rental...
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juana maria ruiz rodriguez
juana maria ruiz rodriguez
2024.03.08
Ha sido una experiencia inolvidable, un trato al cliente especial y nos hemos sentido súper cómodos con el personal. Gracias Mansour.
Ha sido una experiencia inolvidable, un trato al cliente especial y nos hemos sentido súper cómodos con el personal. Gracias Mansour.
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Rqxzy
Rqxzy
2024.03.06
Good service, The best car rental in Dubai, the biggest compliments to Ahmed
Good service, The best car rental in Dubai, the biggest compliments to Ahmed
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H Hewi
H Hewi
2024.03.06
best service and best price. Mr. Mansour was my contact person. he is very transparent and honest. I recommend everyone to rent a car here.
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Mike Green
Mike Green
2024.03.02
A very customer centric company that goes beyond providing prompt service with quality automobiles. A BIG thank you to Ahmed who was terrific to deal with no matter what time of day. I recommend VIP Rent A Car to anyone interested in enjoying a high end automobile, or just renting a car to tour the UAE. Thx again!
A very customer centric company that goes beyond providing prompt service with quality automobiles. A BIG thank you to Ahmed who was terrific to deal with no matter what time of day. I recommend VIP Rent A Car to anyone interested in enjoying a high end automobile, or just renting a car to tour the UAE. Thx again!
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Mohamad Alkhatib
Mohamad Alkhatib
2024.03.02
والله من ارقى شركات تأجير السيارات يكفي انك تاخد سيارة نضيفة مقابل المبلغ يلي رح تدفعو واهم شغلة يلي تميزهم ومش موجوده عند احد غيرهم والله شاهد عكلامي انو لو جيت تردلهم السيارة وكان في جرح صغير ومش واضح بتصويرك وتصويرهم قبل الاستلام يقولولك توكل على الله مافي شي نفس هذا الموضوع بغير شركة يحملوك 5000 او 7000 درهم وعلما انت مش متأكد اذا هو منك او من قبل
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Shahid Hafeez
Shahid Hafeez
2024.02.28
Best service for rent a car in dubai
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Rudger Xerri
Rudger Xerri
2024.02.27
Super Experience. Everything was amazing from the very beginning until the end. Special thanks for your amazing fast response and service Mr Mansour. This will not be the last time renting from here. I Highly recommend
Super Experience. Everything was amazing from the very beginning until the end. Special thanks for your amazing fast response and service Mr Mansour. This will not be the last time renting from here. I Highly recommend Super Experience. Everything was amazing from the very beginning until the end. Special thanks for your amazing fast response and service Mr Mansour. This will not be the last time renting from here. I Highly recommend
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.28
Hi Rudger, We are happy to hear about your experience with VIP Rent a Car. We look forward to serving you in the future.
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Stefano Orso
Stefano Orso
2024.02.27
The best service in Dubai....Ali n. 1!!!
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.28
Thank you Stefano for amazing remarks. We are really happy to hear from you. VIP Rent a Car is always at your service.
Ashi
Ashi
2024.02.27
HMA rentals are one of the worst companies ever in Dubai. Make sure to never rent a car from them. Worst experiences ever. They’ll add hidden charges they don’t tell you about and scare you into paying them. The company will be shut down in a while anyways
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.28
Hi Ashi, We are VIP Rent a Car (www.vipcarrental.ae) not HMA Rentals. Please consider removing your review from our profile and contact the correct company from where you rented. Also, if you are looking for transparent car rental process you can rent from us.
Birles B
Birles B
2024.02.27
Had the pleasure to work with this company about renting a Mercedes SL63 for our Top VIP guest and everything went on very smooth. Special thanks to manager Jessica who was always helpful and courteous.
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.28
We are glad to hear about your experience with VIP Rent a Car. We look forward to serve you again in the future.
S H
S H
2024.02.23
Best rent a car in dubai Good deals on luxury cars
Best rent a car in dubai Good deals on luxury cars Best rent a car in dubai Good deals on luxury cars Best rent a car in dubai Good deals on luxury cars Best rent a car in dubai Good deals on luxury cars Best rent a car in dubai Good deals on luxury cars
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.01.27
Thanks for your kinds remarks!
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Hussam Alzhrani
Hussam Alzhrani
2024.02.21
الله يعطيهم العافية، تعامل راقي من الاستاذ فاروق والتزام بالمواعيد
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.22
شكراُ الك استاذ حسام، ومنتمنى نكون عند حسن ظنك دائماً
AJ Sy
AJ Sy
2024.02.21
Every time there is requirement for cars, Ms Jessica is my automatic go to. All intricate details for our VIP guests she is always able to accommodate with flying colors. She is easy to talk to, kind person yet very professional. I would always recommend VIP most especially Ms. Jessica as her dedication to work and her eagerness to satisfy clients’ demands and requirements is very commendable.
Every time there is requirement for cars, Ms Jessica is my automatic go to. All intricate details for our VIP guests she is always able to accommodate with flying colors. She is easy to talk to, kind person yet very professional. I would always recommend VIP most especially Ms. Jessica as her dedication to work and her eagerness to satisfy clients’ demands and requirements is very commendable.
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.22
Thank you for being such a loyal customer. We always love to offer our cars to you. See you next time Friend <3
Joseph Patrick Valencia
Joseph Patrick Valencia
2024.02.21
Excellent service. Very quick to respond and very flexible in terms of car choices and requests. Thank you and will definitely get a car from VIP on my next Dubai Visit🫶
Excellent service. Very quick to respond and very flexible in terms of car choices and requests. Thank you and will definitely get a car from VIP on my next Dubai Visit🫶 Excellent service. Very quick to respond and very flexible in terms of car choices and requests. Thank you and will definitely get a car from VIP on my next Dubai Visit🫶 Excellent service. Very quick to respond and very flexible in terms of car choices and requests. Thank you and will definitely get a car from VIP on my next Dubai Visit🫶 Excellent service. Very quick to respond and very flexible in terms of car choices and requests. Thank you and will definitely get a car from VIP on my next Dubai Visit🫶
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.22
Thank you for renting with us. See you next time Joseph :)
prachita naik
prachita naik
2024.02.20
I recently used VIP rent a car service for and the experience exceeded my expectations.The booking process was seamless, the vehicle was clean and well-maintained, and the staff provided excellent customer service. VIP rent a car truly lives up to its name with a smooth and efficient rental experience. I highly recommend their services and will definitely use them again for future travels.I would highly recommend our driver Hameed.He was polite and amazing driver we have come across.
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.22
We are glad to hear about your good experience with VIP Rent a Car. We look forward to serve you again in the future.
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Castravere 2.0
Castravere 2.0
2024.02.19
Simon is the best driver I have been to.He is funny open-minded and very social and kind.I highly reccomend Simon
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.22
Thank you for your recommendation. We will pass your comments to Simon. See you next time!
Ryan
Ryan
2024.02.18
Everything went very smoothly, booked a car the same day and had no problems. I will the renting a car from them again next time I am in dubai. Special thank you to Rahman for the best service!
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.22
Thank you Ryan for your kind words. We would love to serve you again in the future. See you next time Friend <3
babu luis
babu luis
2024.02.18
HMA service are very good but once it time to refund the money i hard a very bad experiences with their account department
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Reply from VIP Rent A Car - Luxury Car Rental Dubai 2024.02.28
Hello Babu Luis, You have Posted a Review on VIP Rent a Car profile. We are not HMA car rental. We request you to take your queries to HMA. On the other hand, if you are looking for excellent rental services and easy refunds, VIP Rent A Car is always ready to help you.