villamaria

villamaria Reviews

Excellent rating
     
4.7 | 392 reviews
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villamaria
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4.7

| 392 total

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Laura
Laura 2024.12.08
10
Trustindex Verified
Es war herrlich und sehr erholsam ☺Eigentlich ausnahmslos alles! Das Personal ist ausserordentlich freundlich und zuvorkommend, die Hotelanlage ist sehr gepflegt, ruhige und doch zentrale Lage, feines Frühstück, coole Bar mit speziellen Drinks, sehr gute Restaurants, die Villas sind schön und zweckmässig eingerichtet. ☹Kaffeekapseln hätten auch aufgefüllt werden können, anstatt dass man ein Pack (zu gross) kaufen muss
Reply from villamaria
Dear Guest,
Thank you for your wonderful feedback! We’re delighted to hear that you found your stay lovely and relaxing and appreciated the friendliness of our staff, the well-maintained hotel grounds, central yet quiet location, and the variety of amenities, including our breakfast, bar, and restaurants.
We’ve noted your comment about the coffee capsules and will consider ways to improve this service for greater guest convenience in the future.
We hope to welcome you back soon for another enjoyable and relaxing stay.
Best regards,
Hotel Suite Villa María Team
Hayley
Hayley 2024.12.08
7
Trustindex Verified
Overall, good stay. Breakfast staff were the friendliest. Nice and quiet. Villa we stayed in felt runned down though- bu ☺ Quiet, nice pool area, good fresh breakfast. ☹ Villa had A LOT of bugs, ranging from larger ones to tiny ones all around the kitchen. Also only provide coffee for one day; then you have to buy yourself!! They also hosted a wedding and closed half the pool area, the restaurant too: and the music went on until late. Nothing offered to reimburse paying hotel guests!!
Reply from villamaria
Dear Guest,
Thank you for your detailed feedback regarding your stay at Hotel Suite Villa María. We’re glad to hear that you enjoyed the quiet atmosphere, the pool area, and the friendliness of our breakfast staff.
We’re truly sorry to learn about the issues you experienced with bugs in the villa and the limited coffee supply. These concerns do not reflect our usual standards, and we will address them immediately with our housekeeping team to ensure they are resolved for future guests.
We also apologize for any inconvenience caused by the wedding event and the closure of facilities. We understand your frustration and appreciate your comments. We will review how we communicate and manage such events to better accommodate all our guests in the future.
Thank you again for sharing your experience, as it helps us improve. We hope to have the opportunity to welcome you back for a more enjoyable stay.
Best regards,
Hotel Suite Villa María Team
Nicole
Nicole 2024.12.06
9
Trustindex Verified
Tolle und grosszügige Ferienanlage mit freundlichem Personal ☺Schöne Anlage im Villenstil mit viel Grün (kein Hotelkomplex), grosszügige Villa mit zwei Bädern und zwei Schlafzimmern, freundliches Personal, sehr gutes Essen, SPA-Bereich privat buchbar, kostenloser Tiefgaragenplatz, Nähe zum Sportcenter, abseits von Teneriffas „Overtourism“ ☹5 Tage lang nur heisses (!) Wasser in der Villa, am Samstag Indische Hochzeit in voller Lautstärke bis Mitternacht…, kleine Mängel in der Ausstattung (z.B. kein Vanity-Kit im Badezimmer), Wasser nicht inkl. (Vollpension), ein Paar zusätzliche Kaffee-Kapseln wurden verweigert. Alles nicht schlimm, nur schade und darum keine 10.
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Giuliamarta
Giuliamarta 2024.10.11
9
Trustindex Verified
We went to this hotel for the second year in a row and we didn’t regret it. The villas are spacious and there’s everythi ☺ Beautiful and spacious villas. Nice pools. Friendly staff. ☹ Probably the cleaning can be improved, especially floors and carpets in the villa.
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Ad 2024.10.08
9
Trustindex Verified
Geweldig mooi rustig goed verzorgd ☺Het ontbijtbuffet was geweldig,wij hadden halfpension geboekt.En mochten alles van de kaart eten was ook erg lekker er waren 2 restaurants waar je kon eten ,toch het gevoel dat je uiteten was. Het personeel was erg vriendelijk en behulpzaam.Mooi zwembad met gratis badhanddoek.Geweldig groot bed 2 badkamers met alles erin.Zelfs badjas slofjes.In de keuken elke dag koffiecups bijgevuld.Een rustig resort. ☹Een beetje de afstand na Fanabe strand.Wij hadden een huurauto dus dat was dan niet zo erg.Maar je kon er niet na toe wandelen dat was te ver.
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Jones
Jones 2024.10.07
9
Trustindex Verified
Excellent resort would highly recommend ☺ Staff were amazing, breakfast was amazing, extremely clean and beautiful villa ☹ Only downside was lack of bad facilities in the evening
Karin
Karin 2024.09.28
10
Trustindex Verified
für uns das beste Hotel auf der Insel ☺so eine schöne Anlage mit Villen in denen man sich einfach nur wohlfühlt.
Lise
Lise 2024.09.20
10
Trustindex Verified
☺L’hôtel était parfait ! Calme et reposant ! Les villas sont très propre. Le personnel était également au top ! Nous reviendrons 😊
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Emma
Emma 2024.08.25
9
Trustindex Verified
Amazing ☺ Amazing apartment. Clean , big bed and bathroom. Outside space superb. Sea and pool view. Tranquil. Amazing breakfast ☹ Bed was too hard for my taste. Sometimes music around pool too loud
Wendy
Wendy 2024.08.17
9
Trustindex Verified
Fantastic holiday! ☺ Villas were lovely. Good breakfast & staff were very helpful. Location was great, near the restaurants in La Caleta.
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Agnete
Agnete 2024.08.08
10
Trustindex Verified
vakkert, fredelig sted ☺Alt. ☹ingenting.
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