I haven’t purchased a golf cart from here. But my husband did purchase a car from Ken Arrington the Chief Sales Officer. I’m writing this review because I think the public has a right to know that he lacks integrity and is a con man! He sold my husband an overpriced BMW over Facebook marketplace. Claiming he wouldn’t go down in price because it was in “mint condition”. What he failed to disclose, but I’m sure knew was that the following things were/are wrong with the car: it needs new motor mounts, the back-up camera is damaged, the motor in the convertible is burned out and needs replacing and the back tire was damaged. $12k of work quoted to us by the BMW dealership. For the “mint” condition car! And you know how I know he knew this? Because he would only message me on FB marketplace- no calling or texting, he would only take cash, his name wasn’t on the title and as soon as we bought it, he erased the activity on FB marketplace so I was unable to review him there. Be very, very weary if you deal with this crooked businessman!
This isn’t your typical review — this is coming from real experience, working directly with a team that’s truly changing the game.
Venom EV has not only disrupted the golf cart space by building what I believe to be some of the best products on the market — they’ve done it the right way by surrounding themselves with an elite team.
Huge credit to Gib Moore and James Haney — both have been an absolute pleasure to work with. Professional, responsive, and dialed in. It’s clear from top to bottom that this is an organization built with intention.
And I can’t say enough about Bruce Miller and the entire service department. When it comes to warranty work, support, and getting parts where they need to go — they’ve been nothing short of outstanding. This is where most manufacturers fall short… Venom sets the bar.
They’re not just delivering a premium product — they’re setting the standard for how a manufacturer should support its dealers and distribution network. Truly second to none.
And a massive shoutout to Crystal Kemp — the Queen of the golf cart industry. An incredible resource, an even better partner, and someone who adds real value across the board.
If you’re in the industry and reading this, I hope it gives you the confidence to partner with one of the best teams out there.
And if you’re a golf cart enthusiast — this should give you peace of mind. You’re not just buying a cart, you’re investing in a brand and a team that will stand behind you long after the purchase.
Invest in the best… and make everyone else jealous.
— Team ROKIT 🚀 (Sarasota,FL)
Reply from Venom EV
2026.04.11
Thank you Andrew!!
DO NOT BUY VENOM
I bought a 4 seater. 2 and 2 from Venom. The company tells you that you have a 3 year warranty on the product and battery. I have had the cart approximately 2 years and the battery is now no longer holding a charge. The charge used to get approximately 28-30 miles and now it only get 8-10 miles per charge. The cart top speed was 33 mph and now thr top speed is 24 mph. After taking the cart in they said sorry they could not get the replacement parts so they could not fulfill their warranty. After questioning they said I could pay for an upgrade or purchase a new cart. The upgrade is additional 2K and they said "we won't offer you anything as a trade in value bc of the problem, if we did offer the price would be disrespectful. " Now I have a cart in the garage that is worthless and I can not sell to anyone in good faith. It is still under warranty and the company won't repair, replace, or even give best trade in value for new one.
I have to assume Venom-EV is struggling financially due to the fact that they have owed our company money for warranty work that we performed on their carts. We paid our employees to do this work and 8 months ago Zach ended our contract and promised my husband that we would be paid for every warranty job that we had done since our last order. We had been strung along for months and were told we would be paid in the beginning of January 2025 for all warranty work we did. It is now the middle of May. They have not returned our calls, texts & emails. So either this is a poorly run company that doesn’t pay their debts for work performed on their carts or they are struggling financially. We have been nice, professional and courteous in asking a multitude of times for our money.
Venom has been phenomenal. They are a dream to work with. The carts are made well, beautiful, and loaded with features. Ken has been great at taking care of future orders and looking out for Joe's Carts. Thank you!!!
Reply from Venom EV
2025.05.09
Thank you Joe! We are happy to have you on our team!
When we started Cart Life EV in Charleston, SC, Venom was our first choice, and we couldn't be happier with the partnership. Everyone at Venom really goes the extra mile and that helps us go the extra mile for our customers. Great product and an even better company! Fantastic customer service and team!
Reply from Venom EV
2025.05.09
Mike! Thank you for the support and friendship!
I bought my 2025 Venom-EV Strike 6L about 4 months ago and have put almost 1500 miles on it! I love this thing! I opted for the street legal option completed by my local dealer because my city is extremely golf cart friendly downtown and along the beach. I literally haven’t driven my car in over a month. It’s so much easier and more fun to just hop on the cart to run errands, go out to dinner, etc! The factory lift kit, underglow lights, stereo with Apple CarPlay, and super luxury seats sold me on the Venom brand. This thing has ALL the bells and whistles and puts all the normal golf carts to shame on the streets of Naples, FL!
Reply from Venom EV
2025.05.09
Pics or it didn’t happen! 😘😘😘
Hands down the best golf cart manufacturer to work with. Not only does Venom build an awesome looking rig, their fit, finish, and quality is top notch. After sales support is second to none. Finally a well organized company who prioritizes the long term relationship and not just the POS. Highly recommended from an experienced golf cart shopper.
Being a dealer who sells around 2,000 units a year I can unequivocally endorse VenomEV as the industry leader in LSV’s. The cart is phenomenal, sells itself mostly, but the “special sauce” is the people. I’ve never felt this level of dealer support or immediate parts availability and technical support/knowledge. You can tell the owners listen to their dealers.
Where should I begin? Venom EV is one of the most exceptional companies I have ever interacted with. Their customer service is impeccable, their product knowledge is extensive, and they manufacture one of the finest electric vehicles I have ever owned. As an avid enthusiast of all things automotive, I particularly appreciate the convenience of not having to purchase a golf cart and spend time and money maintaining it. This electric vehicle embodies perfection. However, I must express my frustration that they consistently enhance their offerings each year, compelling me to purchase the latest model. Nevertheless, I wholeheartedly commend their efforts and urge them to continue their exceptional work.
I recently purchased a golf cart from venom and I couldn’t be happier with the experience! From the moment I walked in, the team was friendly, knowledgeable, and genuinely helpful. They guided me through all the options and helped me find the perfect cart to fit my needs.
The quality of the golf cart is top-notch—smooth ride, great battery life, and stylish design. It’s perfect for getting around the neighborhood and the golf course. They also offer excellent customization options, which was a huge plus!
Delivery was fast and hassle-free, and the after-sale service has been outstanding. I highly recommend venom ev to anyone looking for a reliable and high-quality golf cart with amazing customer service.
Venom is a wonderful company - the owners are extremely responsive, down to earth and fun. The company is full of authentic people who truly care about their customers and their dealers. 10 out 10 would recommend Venom as a quality manufacturer who stands behind their products and services!