Urban Windows, Doors & Conservatories

Urban Windows, Doors & Conservatories Reviews

Excellent rating
4.9
16 reviews Verified
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Reviews (16)
Andrew Allin
Andrew Allin
2024.03.28
The installation of windows was very efficient and professional,the lads were great too, cleaned up after themselves as if they had not been there. Thanks urban window's
Reply from Urban Windows, Doors & Conservatories 2024.03.28
Dear Andrew, thank you for your feedback! We're delighted to hear you appreciated the efficiency and professionalism of our team. We always strive to leave every site tidy!
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Robert Spencer
Robert Spencer
2024.02.20
We recently had 3 windows and a new front door fitted by Urban Windows. The experience from initial enquiry to completion was great. It was so refreshing not to be greeted with the usual sales pitch, but friendly helpful guidance and expert advice from Adrian, discussing the product options and process. The costumer service all the way through has been excellent and attentive. We at extremely happy with with windows and door we chose and quality of the fitting at a very competing price. We would not hesitate to recommend Urban Windows for an investment is this import.
Reply from Urban Windows, Doors & Conservatories 2024.02.21
Hi Robert, Thank you for sharing your fantastic experience with us! We're thrilled you found our service refreshing and our guidance helpful – we’ll pass on your kind words to Adrian too. It's great to hear you're happy with your new windows and door, and we appreciate your recommendation. We look forward to hopefully serving you again in the future!
Jacqueline Griffiths
Jacqueline Griffiths
2024.01.09
Mark Wrenn
Mark Wrenn
2024.01.05
Delivered here for my 1st job of the year . Fork lift driver had a mint attitude 👌
Andy Warwick
Andy Warwick
2023.12.21
We were looking for a new patio door and window for our in-progress loft conversion, and having done our research decided we wanted some 'in-window' blinds. Turns out they aren't that common, so reached out to a number of potential suppliers. Urban Windows were the only ones to respond quickly, fully and made us comfortable from the start. Prices were good, and they worked with us and the loft installers to deliver and fit on a day that suited us. Was a challenging fit, as the loft installers hadn't removed a brace correctly, so the hole wasn't the right size, but got that sorted and the door and window (which were exactly the right size) were fitted that day. Very happy with the result, and the blinds look great. Door locks are top-notch. When the loft conversion is done, and savings re-filled, we plan to replace some other aging windows, so will be coming to Urban again.
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Mandy Brown
Mandy Brown
2023.09.30
The team at Urban Windows were everything you could wish for from the first appointment to fitting. Great office staff for support and very hardworking fitters provided an excellent finish. Would happily use again.
Andy Jones
Andy Jones
2023.02.24
5 star work, but 2 out of 3 visits to their company left hanging about because of there being no receptionist, but nothing to stop us from recommending them. First class work.
Reply from Urban Windows, Doors & Conservatories 2023.02.24
Hi Andy, Really pleased to hear you’re happy with our work. Thank you for your feedback regarding your experience when visiting us, and our apologies for any inconvenience caused. Unfortunately, our receptionist has been off ill recently, which has caused the issue. We do have a video doorbell to try and mitigate this, but we will look to make the signage clearer and ensure it is always answered as quickly as possible going forward. Many thanks, Urban Windows, Doors & Conservatories.
charlotte horton
charlotte horton
2023.02.21
Super, thorough service from start to finish. Would highly recommend.
Audra Greatorex
Audra Greatorex
2022.11.13
Excellent product and price and the service was outstanding. I called into the showroom in Clay Cross to have a look at their product range and to see what their time frame was to get 2 windows made. I dealt with Billy and he talked me through the different window types, openings and legal requirements etc. Very knowledgeable, very friendly and not at all pushy. I decided straight away to buy from him but explained my situation and that I really needed them urgently for my Dad. I fully expected it to take weeks as I know how busy all the trades are at the moment and some places aren't even interested with the small jobs. Billy didn't make any promises but said that he would do his 'very best' to have them to me by the end of the following week. He called and emailed over the few days to keep me in the loop with time frames and sure enough I got a call the next Thursday to say they were ready. They were delivered first thing the Friday morning exactly when he said they would be. I only spoke briefly with 3 other staff members besides Billy but each one was equally as helpful and friendly and I cannot recommend them highly enough.
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Wynne McDermott
Wynne McDermott
2022.10.06
What a great company. How refreshing to have such lovely people enjoying their jobs. From start to finish I've been well informed about the installation. The fitters arrived on time and totally respectful of our home.They did a brilliant job with such attention to detail. My door and windows look fab. I'm so pleased with the quality.
Lana
Lana
2022.09.14
Firstly, the staff were fab. Surveyor checked out the situation. All details logged like position of letterbox, colour of handles, open in or out etc. Huge choice of door colour and glass. My house was built in the 70s so chose glass depicting 70s style. Door opens and closes sooo smoothly. I love it! V reasonably priced too. Great showroom on my doorstep. Visit them today folks!! See Billy
Peter Wilson
Peter Wilson
2022.08.01
Good service on time exactly as I ordered can not fault will use again
Gary Simpson
Gary Simpson
2022.07.22
Cant fault these guys at all, they've been extremely helpful to us, very competitive on price, high quality products & realistic deadlines on delivery. Cant thank Pat & his team enough. 3 Shires Builders LTD
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Brenda Adams
Brenda Adams
2022.07.16
Having recently moved into a new home, I contacted Urban Windows to provide a quote for 2 new composite doors and a replacement kitchen window. I was very happy with the quote I received and I can’t fault the service I got at any stage. I never felt pressured before committing to the work and once I gave the go ahead the fitting team were pleasant, helpful and completed the job to a very high standard. I’m especially pleased with my fabulous new composite doors, which have transformed the look of my home and made me feel much more secure. I wouldn’t hesitate to recommend Urban Windows to anyone, or to use them again myself in the future.
Brenda Adams
Brenda Adams
2022.07.16
recommends
Having recently moved into a new home, I contacted Urban Windows to provide a quote for 2 new composite doors and a replacement kitchen window. I was very happy with the quote I received and I can’t fault the service I got at any stage. I never felt pressured before committing to the work and once I gave the go ahead the fitting team were pleasant, helpful and completed the job to a very high standard. I’m especially pleased with my fabulous new composite doors, which have transformed the look of my home and made me feel much more secure. I wouldn’t hesitate to recommend Urban Windows to anyone, or to use them again myself in the future.
Reply from Urban Windows, Doors & Conservatories 2022.07.18
Hi Brenda, Thank you for the review and kind words about our fitters, which we'll pass on to them. Lovely to hear that you're pleased with your new doors, we certainly agree that they look fabulous!
Mel Kitson
Mel Kitson
2022.06.30
recommends
Having decided to have our windows replaced I got a few quotes and urban windows came out on top for price being quite a lot cheaper. Everybody we dealt with along the way where lovely and very professional. It didn’t take long to get an appointment to fit my windows and I am extremely happy with the final results. I would highly recommend urban windows.
Reply from Urban Windows, Doors & Conservatories 2022.06.30
You're welcome 😊