Ultrasound Plus Birmingham Reviews

Lee Mason 2026.10.19

     

*UNPROFESSIONAL COMPANY* Scan booked. Received a call the day before the arranged scan confirming that they will not be able to provide the full scan on the area requested because they are not qualified. Therefore I asked to cancel, but because the call was received from the company the day before my original appointment, they advised that I would lose the £30 deposit I had already paid! Based on their call to me I chose to cancel - poor practice, they waited until the day before to call me knowing they could then use their standard t&c's to keep the deposit.... Be very careful booking or you risk having no treatment and losing any initial deposit paid. Very unprofessional company.

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Elly M 2026.10.07

     

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Reply from Ultrasound Plus Birmingham 2026.10.15

Thanks for the rating!

Pencho Svetiev 2026.09.30

     

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Reply from Ultrasound Plus Birmingham 2026.10.06

Thanks for the rating! Really appreciate your support.

Lucy shakles 2026.09.26

     

⭐⭐⭐⭐⭐ Absolutely excellent service from Birmingham Ultrasound Plus. From start to finish, the team were kind, compassionate and incredibly caring. They made us feel comfortable and supported throughout, taking the time to listen and explain everything clearly. The whole experience was handled with such professionalism and genuine compassion, which made a difficult and emotional appointment feel much easier. I would highly recommend Birmingham Ultrasound Plus to anyone looking for a friendly, professional and caring service. Thank you for making such a difference.

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Reply from Ultrasound Plus Birmingham 2026.10.06

Thanks so much for taking the time to write this. We're really glad we could help make things easier for you.

Afia Ellin 2026.09.26

     

I had a lovely experience here .the sonographer was very welcoming and he scanned thoroughly and explained the findings . I was reassured at the end of the appointment

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Reply from Ultrasound Plus Birmingham 2026.10.06

Thanks so much for taking the time to share this. Really glad our sonographer put you at ease.

Mohammed Zabak 2026.09.16

     

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Curtis Mazzocchi 2026.07.21

     

Staff are fantastic! From the moment you walk in greeted with a smile. Would highly recommend

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks so much! Glad our team made you feel welcome.

Dan Robinson 2026.07.20

     

Appointment available when I needed it. Very good service. Report came straight away with all the detail I needed. Highly recommended.

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks so much for taking the time to review us. We're really glad we could get you in when you needed it.

Joanne Brettell 2026.07.15

     

Arranged appointment for a pelvic ultrasound scan receptionist lovely and Sonographer Professional and informative of findings, put mind at ease. Would highly recommend ultra sound plus Birmingham.

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks so much for taking the time to leave a review! Glad we could help put your mind at ease.

Liga Smigelska 2026.07.07

     

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks for the rating!

f25068899 2026.07.04

     

Chinedu is an asset to this place. He put me at ease, took time to explain and check everything precisely without me feeling like I had to be rushed. He managed to find things that were not picked up on previous scans. Will definitely be my go to scan from now!

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks so much, really glad Chinedu could help you get those extra answers. We look forward to seeing you again soon.

Dan Bowden 2026.06.24

     

My fiancée and I had a wonderful experience, Vikki was the host for our visit and was very pleasant and engaging and clearly built up rapport with other patrons who were there as well as us. Angella did the scan and was very patient even though our baby was trying to hide, she talked us through what she could see and helped us understand the screen whilst also being very friendly. Overall would definitely recommend and may well use again

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks so much for taking the time to share this. We're really glad Vikki and Angella made your visit special, and we'd love to see you both again soon.

Pritha Choudhury 2026.06.21

     

Had a growth scan booked during the last few weeks of my pregnancy and it was a simple process to book, to get in to the building and to get my report after the scan. A large car park to park in and friendly staff. Scan was straight forward and the sonographer answered my questions and gave some extra info I wasn't aware of. I would go back for another scan if needed. They also gave me some freebies for baby which was so unexpected and appreciated, especially as private clinics usually are busy trying to upsell bits and bobs at the last minute; this was a nice surprise. My only recommendation is to provide a paper carrier bag to put these things in before leaving as you need 2 hands to open the main door when leaving.

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks so much, really kind of you.

Imran 2026.06.21

     

My partner and I visited on Father’s Day in the Harborne branch. Vikky who welcomed us in reception was superb, chatty and such a friendly face. She’s definitely a great asset to the team and deserves great recognition. Thank you for making mine and my partners experience a truly wonderful one. Love Imran & Laura x

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Reply from Ultrasound Plus Birmingham 2026.07.30

Thanks so much Imran & Laura! Really glad Vikky made you both feel welcome. Hope to see you again soon!

Amanda Bruce 2026.05.31

     

⭐⭐⭐⭐⭐ Excellent Service I booked an abdominal organ scan due to pain I had been experiencing. The appointment was very easy to book online, and I was contacted by the receptionist the day before the scan to discuss the information I had provided, which was reassuring and professional. The clinic was easy to find, with plenty of parking available. The radiographer was friendly, professional, and very thorough throughout the examination. They were able to identify the cause of my symptoms straight away, which gave me clarity and peace of mind. The scan images and detailed report of the findings were emailed to me promptly after the appointment. Overall, I was extremely impressed with the service and would highly recommend Ultrasound Plus to anyone looking for a professional, efficient, and reassuring experience.

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Reply from Ultrasound Plus Birmingham 2026.07.23

Thanks so much for taking the time to share this. Really glad we could help give you some answers and peace of mind.

Amanda Twumasi 2026.04.26

     

I had a really bad experience in this clinic. I booked for a 4D pregnancy scan with pictures and video. First they called me to move the appointment to following day for an emergency. I didn't make it a big deal so I attended the appointment next day. My scan was only facial of the baby while I payed for hole body video and picture, I told the doctor but he seems confuse saying I should have told him first. However while back home I received facial pictures of my baby with no video. I called the clinic and was told the doctor didn't save the video (incredible). I didn't had words, they proposed me to come again, so I had to go back late evening to the clinic. I found a lady doctor who was very rude and aggressive. My baby was turn back at that moment, this lady was asking me If I wanted the video of the back of the bay, rude question, as it was my fault they didn't did the job properly at first. After arguing with her she made a fast video where you can not even capture the baby. £120 trough in the bin, my dream of making a video proiector of my baby in the womb destroyed. The lady doctor should be ashamed of her self, all situations really hurt me and nobody didn't care about it. Very disappointing

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Anna Agub 2026.04.22

     

Maybe other clinics are better,but for us it's was not great experience, we paid £80 did not even get to hear heartbeat, doctor was not talking at all ,just quick look that's all . Honestly for £80 it's should be at list some sort of communication, very very disappointed

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Laura-Jayne Richards 2026.04.18

     

We came today for our gender scan the lady in reception was lovely. And helpful after by using two tote bags we had on us to hide the heartbeat bear. As we wanted pink or blue to match what baby was rather then grey but we wasnt find out gender there. The gentleman doing the scan was lovely and told us when to look away. And when we could look back and was very patient when baby was being stubborn took a while to find out what it was. Then a while again to confirm for certain what baby was, there was no rushing us to get it Would highly recommend and come back in future pregnancies

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Reply from Ultrasound Plus Birmingham 2026.07.14

Thanks so much, that's wonderful to hear. Really glad we could make it special for you both.

Angelina Csemer 2026.04.05

     

The receptionist has attitude AND is unprofessional. The lady who done the scan was extremely late despite us coming to the appointment ON TIME. We had to wait over 30 mins for an appointment THEY DECIDED TO MOVE 2 times. Barely wanted to answer any questions we asked during the scan. So unprofessional and lacks service.

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Charmaine Booth 2026.04.04

     

The staff was lovely I have come all the way from Eastbourne to Birmingham to have this gender scan for the man to only show my baby girls head nothing else it is disgusting I payed 35 for the scan and on top 22 pounds for two keyrings and 1 photo frame and 1 photo scan which is really disgusting I wanted to see our baby girl and all we can see on our daughter's scan is her head nothing else not even her head I hope everyone thinks before coming here

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