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Reviews (41)
Karan Singh
2023-09-08
Owner needs a few communication and anger management courses in their life.
Indy Man
2023-09-03
Rude service and a terrible lack of understanding their own policies and paperwork. They work hard to blame the customer for their mistakes. I do not recommend this U-haul location.
Amanda Page
2023-08-15
Adjustable Locking Wrench Garage
2023-07-31
I gave a 1 star because it wouldn't let me leave a -13
Charles
2023-06-01
The manager was a straight shooter . Got me the truck I needed at a great prices and his puppy was so kid friendly. I will be using the east main street location again and again because of my experience here .
Matt Miller
2023-05-30
Made up extra fees. I rented a vehicle and drove it a total of 6.5 miles and got charged for 2 gallons of gas
William Rogers
2023-04-13
Does not answer the phone.
Russell Carson
2023-03-29
Always a good experience with U-Haul!
Timsey
2023-01-21
Rude customer service.
Joshua Bohannon
2022-12-18
No frills, quick and easy. Sweetest little dog in the office, guy behind the counter was a little coarse as others have described, i suspect hes a veteran, dunno for sure, but its a truck rental not a hotel and I'm sure he deals with some real peaches of customers. Truck was clean and as described, drop off was quick and painless.
David Warstler
2022-12-06
Service was excellent. The managed location was clean and tidy. The telephone staff was very helpful also in many ways. The rental truck was clean and ready upon arrival the day of service needed.
JS Humfleet
2022-12-05
Not nearly as bad as other people reviewed. True, the guy was no nonsense, but not really rude to me anyway. I do feel a bit ripped off, but I guess I was expecting it.
Mounika reddy
2022-11-06
I dont want to give 1 star also, As I dont have an option giving 1 start. the owner old beard person is so rude and dumb. he doesn’t listen to customers at all. I would suggest please do not go to this location.
Lindsey Holtgrave
2022-10-01
Owner is blatantly rude, he doesn’t have any of the equipment Uhaul guarantees (so you have to call uhaul to get issued a refund), and was an entirely unpleasant experience from beginning to finish. I wish I would have chosen literally any other location.
Michael Crider Sr.
2022-09-08
Sukhdev Singh
2022-09-07
Not good guys
Douglas Karr
2022-09-03
Truck was ready to go, was clean and ready. The gentleman operating the place was very polite, explained everything, and was very personable. I’m reading other reviews on here and don’t understand why the folks are complaining. Side note, his dog was there and was the cutest, most gentle little cutie. I’ll definitely come back here when I need a vehicle again.
Lucinda “Lu” Bauer
2022-08-22
Google User
2022-07-24
Don’t rent truck from time location dirty truck rude attendant they don’t know how to speak with customers
David Montgomery
2022-06-20
If you want a dirty truck without enough gas to reach your destination from an inexplicably rude attendant this is the location for you