%title%
%offer%
Reviews ( 495 )
Barbie Hustus
2025.06.10
Very professional, same day service! I will use them again if needed!
Advertisement
Casey Sink
2025.06.08
Good communication, honest people. Appropriately priced. Definitely recommend
Samuel Stribling
2025.06.03
Austin was great and figured out my weird Prius key.
Reply from Texas Premier Locksmith
2025.06.07
Dear Samuel, Thank you for choosing Texas Premier Locksmith. Do let us know if you need anything else.
Antonio Kelly
2025.05.31
I’m very impressed on how fast y’all respond and the prices. I highly recommend this place. Thank you guys so much
Reply from Texas Premier Locksmith
2025.06.07
Dear Antonio, Thank you for choosing Texas Premier Locksmith. We are really glad to hear about your experience with out our fast response and fair pricing. If you ever need locksmith services again, just give us a call. We are just a phone call away.
DaNette “Bebe” McAdams
2025.05.29
Reply from Texas Premier Locksmith
2025.06.07
Thank you for choosing Texas Premier Locksmith. We are grateful for your business.
Advertisement
Miranda Lambert
2025.05.22
They really saved me! The pop-a-lock put my car into anti-theft mode and left me stranded, but Austin knew exactly how to handle it and got me on my way in no time!
Reply from Texas Premier Locksmith
2025.06.07
Dear Miranda, Thank you for choosing Texas Premier Locksmith. We are glad we could help. If you ever need help again, just reach out. We are just a phone call away.
Iris Cervantes
2025.05.16
Reply from Texas Premier Locksmith
2025.06.07
Dear Iris, Thank you for choosing Texas Premier Locksmith. If there’s ever anything we can do to better serve you, please let us know.
Eddie
2025.05.14
Came out to meet me as soon as he could. Keys worked like a charm!
Reply from Texas Premier Locksmith
2025.06.07
Dear Eddie, Thank you for choosing Texas Premier Locksmith. We are grateful for your business and thank you for taking out time to share your experience and leave us a fantastic feedback.
Darren Mullin
2025.05.03
My guys got me right highly recommend. Fast and efficient and a great price.
Reply from Texas Premier Locksmith
2025.05.12
Dear Darren, Thank you for choosing Texas Premier Locksmith. We are grateful that you took out the time to share your feedback. If you need anything else, do let us know.
Advertisement
Jeffrey Murray
2025.05.02
They did a great job!
Reply from Texas Premier Locksmith
2025.05.12
Dear Jeffrey, Thank you for choosing Texas Premier Locksmith.
AlBert Hirsch
2025.04.29
Had a great experience. Austin came out and got V.I.N.# and down payment. He ordered the ignition and keys. They came in and he installed them with no problems. Pricing was fair. Austin communicated well and promptly and showed up when he said he would. Highly recommend him. Down to earth guy and doesn't mind explaining things to you.
Reply from Texas Premier Locksmith
2025.05.12
We are so glad you chose Texas Premier Locksmith for your car key and ignition requirements. Providing our customers high quality and stress-free solutions is what we love doing the most. If you need anything else, do let us know.
Rudy Cardenas
2025.04.27
Dakota is the man thanks for the last minute call and a hr away to my location I really appreciate you god bless you and everyone he’s worth calling for help
Reply from Texas Premier Locksmith
2025.05.12
Dear Rudy, We are so glad you chose Texas Premier Locksmith. Thank you so much for your awesome review. Do keep us in mind if you need a professional locksmith in future.
Caitlyn Nugent
2025.04.17
While the technician was friendly and efficient, I’m extremely disappointed with the overall customer service experience. On January 29, 2025, I paid approximately $300 to have all the locks in my home replaced. Unfortunately, not long after the installation, we began experiencing issues with the front door lock. Over time, the issue worsened to the point where the lock became completely unusable.
We contacted the company and scheduled a return visit for April 17, 2025—just over two months after the initial service. While they were able to fit us in, we were charged an additional $35.00 to replace what was clearly a faulty lock. This charge feels entirely unjustified, especially considering the substantial amount we already spent just a few months ago.
The lock failure was not caused by misuse or neglect, and yet we were penalized for a product that did not hold up. It’s incredibly frustrating to feel like customer satisfaction and accountability are not priorities. This experience has left a very bitter impression and raises concerns about the company’s commitment to quality and service.
Advertisement
Sammy Casarez jr
2025.04.03
Great customer service and a very respectful gentleman, but when I spoke to the operator, she had quoted me $30 fee and $25 plus depending on the time to open my truck door, it took the tech about three minutes to open the door then he quoted me $90, far off from what I was quoted to begin with
Ben Olive
2025.03.22
The technician was very friendly and competent. I was locked out of my own high quality gun safe (one he’d never worked on before). He refused to give up and after about 2 hours, he was able to get it open. He stuck to the price quoted, even though it took a lot longer than was expected.
Reply from Texas Premier Locksmith
2025.04.10
Dear Ben, Thank you for choosing Texas Premier Locksmith. We are grateful for your business and thank you for taking out time to share your experience and leave us a fantastic feedback.
Austin Murphree
2025.03.21
Extremely quick and professional. They fixed a key fob issue that ford themselves couldn’t fix. Highly recommend!
Reply from Texas Premier Locksmith
2025.04.10
Dear Austin, Thank you for choosing Texas Premier Locksmith. We appreciate that you took out the time to share your experience and recommend us to others. Do let us know if you need anything else.
dale melton
2025.03.19
Reply from Texas Premier Locksmith
2025.03.20
Dear dale, Thank you for choosing Texas Premier Locksmith.
Advertisement
Dolores Liucci
2025.03.14
Came right away after I called
Austin the tech was awesome
Reply from Texas Premier Locksmith
2025.03.20
Dear Dolores, Thank you for choosing Texas Premier Locksmith. We appreciate your business and do keep us in mind if you need anything in future.
Brandy Silverman
2025.03.01
The customer service was terrible. It took 3x the amount of time originally quoted to receive the key. Along the way, I had to make multiple phone calls just to get updates. The only reason for two stars is the ultimately, I did get a new key, but I will definitely go elsewhere next time.
Reply from Texas Premier Locksmith
2025.03.20
Dear Brandy, Thanks for reaching out to us. We're sorry to hear that your recent experience with us wasn't up to your expectations. We take all feedback seriously, and we sincerely apologize for any inconvenience or frustration you may have experienced. We like to believe there is some misunderstanding as all our techs are responsible and all of us work collaboratively towards a common goal: providing our customers with excellent customer service. We have, nevertheless, notified the team and are actively working towards to make sure such incidents don’t happen. We are always transparent about the pricing but in some rare cases the situation is only clearer once the tech reaches the site, and we may need to update our customers about the unexpected labor or hardware costs. It doesn’t seem like our team to start the job before your approval. But we are already investigating the matter and will ensure something like this will not happen again. However, we understand the inconvenience the entire situation may have caused you. We sincerely hope you will consider this as a one-off incident and give us another chance to make it up to you.
Amy Packard
2025.02.26
Reply from Texas Premier Locksmith
2025.03.20
Thank you for choosing Texas Premier Locksmith.