Turner's Keyboards

Turner's Keyboards Reviews

Excellent rating
5.0
331 reviews Verified
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Reviews (331)
Kelsey Kalyta
Kelsey Kalyta
2024.04.19
A++++++++. I couldn't recommend Turner's enough!!! These guys have moved my piano twice, and not always into the easiest of spaces. They do it with EASE. I wouldn't trust anyone other than the guys at turner's to do the job. Shout out to Skylar and Morgan for a phenomenal job. Worth every penny and then some. Thanks, Turner's!
Wayne Lord
Wayne Lord
2024.03.21
Reply from Turner's Keyboards 2024.03.21
Dear Wayne, Guess what? We think YOU"RE a 5 star customer! :) Thank you for taking the time to post your 5 star rating of Turner's Keyboards. We value and appreciate the opportunity to be of service. Warmest thanks, Lisa Turner Maddox
Jeffrey Hendrickson
Jeffrey Hendrickson
2024.03.07
The Turner team appeared on time and could not have offered better service. These people are professionals--suggest you call them.
Reply from Turner's Keyboards 2024.03.11
Thank you for recognizing our team's professionalism and punctuality! We appreciate your recommendation and are delighted to hear about your positive experience. Warmest regards, Lisa Turner Maddox
Tammy Kelly
Tammy Kelly
2024.03.07
Turner’s is the only local piano dealer. The staff is always so helpful and knowledgeable.
Reply from Turner's Keyboards 2024.03.11
We appreciate your kind words, Tammy! It's great to hear that you find our staff helpful and knowledgeable. Thank you for your support! Lisa Turner Maddox
Andrew Reynolds
Andrew Reynolds
2024.03.05
The two piano movers showed up on time. it took seven minutes for them to move the piano from my neighbors house to my house. Would use them again.
Reply from Turner's Keyboards 2024.03.06
Hi Andrew! We're so glad you were pleased with our piano moving crew and appreciate you contacting Turner's to take care of this for you. They can make it look easy but it's really a lot of experience and a true desire to do the absolute best job for our customers. Your statement about using us again is the highest of compliments and we look forward to assisting you at any time in the future! Warmest thanks, Lisa Turner Maddox
Jean Catalano
Jean Catalano
2024.03.05
I’m grateful to do business with such professional, knowledgeable staff. Lisa has helped my family for years - can’t imagine a better person or company!
Reply from Turner's Keyboards 2024.03.05
Dear Ms. Catalano, The best part of our business is all the wonderful people we can connect with, and it has been our complete pleasure to work with you and your family, as well! Warmest thanks, Lisa Turner Maddox
Karen Murrell
Karen Murrell
2024.02.13
You can’t beat the service and expertise at Turner’s. They are local , know their products as well as music. They truly care.
Reply from Turner's Keyboards 2024.02.13
Hi Karen!! How wonderful to hear from you! It sounds like you're still enjoying that wonderful Roland digital piano you purchased from us 3 years ago. You made a great investment in the instrument AND yourself. I'm sure you're getting ready for the Masters to hit and all the activity on Washington Road ahead. Please let me know if there's anything we can assist you with; questions about the Roland, etc. We'd be happy to help! Thank you again for your business and your friendship. You're the best! Lisa Turner Maddox
Judy Diebold
Judy Diebold
2024.02.06
We were in the process of downsizing to a small apartment and could not take our piano with us. I called Turners and asked if they bought pianos. A few days later there was a representative from Turners at my door to check out the piano. They purchased the piano and resolved one of our problems. Saved us time and effort in trying to sell it ourselves. Thanks to Turners.
Reply from Turner's Keyboards 2024.02.06
Hi Judy! Thanks so much for taking the time to leave us a 5 star review AND your wonderful comments! We're so glad we were able to assist you with your piano and help make your downsizing move a little less stressful. I hope it gives you some comfort to know your pretty piano will go into another home one day and make their world a little bit brighter! Thanks for letting us be a part of that with you. You were a joy to work with, as well, and we wish you all the best in your new home ahead. Warmest thanks, Lisa Turner Maddox
Betro Sadek
Betro Sadek
2024.01.28
Nice place to teach piano for kids and adults
Reply from Turner's Keyboards 2024.01.29
Thank you for your kind words about our piano lessons for both kids and adults, Betro. We are happy to help people learn how to play the piano, a skill anyone at any age can learn and enjoy. Looking forward to seeing you for lessons.! Lisa Turner Maddox
Elizabeth Kane
Elizabeth Kane
2024.01.23
Great and polite service from start to finish!
Reply from Turner's Keyboards 2024.01.23
Thank you so much, Elizabeth! We truly appreciate your kind words and your support of our local, family business. We look forward to taking care of any of your future musical needs!
Amy Oetting
Amy Oetting
2024.01.19
Joel was here to assess the condition of our piano before we move it. He was friendly, personable and was obviously very experienced. He invited me to stay and watch while he disassembled much of it and explained things when I had questions.
Reply from Turner's Keyboards 2024.01.19
Thank you, Amy! It was a pleasure assisting you with your piano assessment. I'm glad you found Joel to be friendly, personable, and experienced. I love when someone explains a repair to me in language I can understand AND make it interesting at the same time! Joel's a natural at that, for sure. Thank you again for allowing us to be of service! Warmest, Lisa Turner Maddox
Xavier Jenkins
Xavier Jenkins
2024.01.18
Reply from Turner's Keyboards 2024.01.19
Thank you, Xavier! We appreciate your 5-star rating! Please let us know if we can be of service again in the future.Warmest, Lisa Turner Maddox
e h
e h
2024.01.18
I have been teaching piano for 38 years,first in St Louis,Mo and now in the Aiken,SC area. I recently had the pleasure of sending one of my newer students and her Mom to Turner Keyboards to purchase a piano. She is a talented 11 year old but since recieving her new instrument she has really "taken off" in her lessons and has shown signs of developing "ears",(as we used to call it),which is a sensitivity to subtle nuances in sound that I've never found a way to teach. I am writing to give Eric Campbell and Turner Keyboards in Augusta,GA a HUGE shout out and thank you for taking such good care of my student and her Mom when they were shopping for a quality piano. Wishing Eric,Lisa and all the knowledgeable people at Turner Keyboards much success in the future! Sincerely, Ellen Hawkins
Reply from Turner's Keyboards 2024.01.19
Thank you so much, Ellen, for your kind words and for entrusting us with your student's piano purchase. We're thrilled to hear that she's experiencing such a positive impact on her lessons since getting her new instrument. May I say that we appreciate having teachers like YOU in our community who help us to foster the love of making music. It's always a pleasure to have such a dedicated teacher to refer our customers to, as well. We appreciate your shout out and are grateful for your support. Wishing you and your student continued success in your musical journey! Warmest thanks, Lisa Turner Maddox
Paul Mann
Paul Mann
2024.01.18
We had an excellent experience working with Turner’s on our piano move. The whole process was seamless and exceptionally professional from beginning to end.
Reply from Turner's Keyboards 2024.01.19
Thank you, Paul! We're so glad to hear that your piano move with Turner's was seamless and professional. That's exactly what you should receive when choosing our family business to serve your piano needs and I'm glad my crew fulfilled that expectation. Warmest thanks, Lisa Turner Maddox
Suzanne Fanning
Suzanne Fanning
2024.01.15
Impressed!! I’ve never had a piano moved or brought to my home so I thought it would be like most delivery services - late, in a blocked out time, complaining, etc but boy was I wrong! They were very communicative and prompt from the get go. When the day of moving arrived, they arrived early at the home to pick up. The gentleman who I bought the piano from said they were quick and wonderful. They then texted me 15 minutes away and said they’d be here soon. They were incredibly professional and efficient. They were in and out in under 15 minutes and very reasonably priced. Absolutely recommend Turner’s moving services!
Reply from Turner's Keyboards 2024.01.16
Dear Suzanne, Thank you so much for taking the time to share your experience with Turner's piano moving service! We are thrilled to hear that your piano moving experience exceeded your expectations. Our team takes great pride in being communicative, prompt, and professional throughout the entire process. We're delighted to have provided you with a seamless and efficient service, from the early pick-up to the timely delivery. Your recommendation means the world to our local family-owned business, and we genuinely appreciate your kind words. If there's anything else we can help you with in the future, please don't hesitate to let me know. Thank you so much for choosing Turner's for your piano moving needs. Warmest thanks, Lisa Turner Maddox
Laura Jackson
Laura Jackson
2024.01.14
Morgan and Skylar moved my beautiful piano from Martinez to North Augusta- it was seamless!! Their teamwork and skills were clearly evident, taking such great care of the instrument from beginning to end. I will not hesitate to use Tuners again, highly recommended and very highly trusted!!
Reply from Turner's Keyboards 2024.01.16
Thank you, Laura! We're grateful for your recommendation and trust in our team. I'm always amazed at how easy Morgan and Skylar can make it look when it's quite challenging to safely move something so heavy. I'm delighted you were so pleased and thank you for your recommendation of us to others. Your support to our local family-owned business means a lot to all of us and we thank you for the opportunity to be of service! Warmest thanks, Lisa Turner Maddox
Orrin
Orrin
2024.01.13
Phenomenal customer service, very knowledgeable staff, and they got me squared away in no time. Very happy with my purchase, and I’ll be getting some lessons from there as well. 10/10 would recommend them to anyone looking for quality instruments. It’s nice to have a good store that specializes, versus the usual big box music stores. Thank you!
Reply from Turner's Keyboards 2024.01.16
Hi Orrin! It was such a pleasure to meet you when you visited the store last week. Your enthusiasm to learn how to play was inspiring, and I feel confident the Kawai digital you picked out will be an excellent investment, both musically and financially. We will look forward to seeing you more often for your lessons. If there's anything specific you need or if we can assist you further in any way, please don't hesitate to let us know. Your support means a lot to our local family business, and we are grateful to customers like you. Looking forward to seeing you again soon! Lisa Turner Maddox
Mimi Owen
Mimi Owen
2024.01.13
Joel did an amazing job assessing our Knabe Grand. Lisa came back with a professional report and answered every question! Wonderful organization!
Reply from Turner's Keyboards 2024.01.16
Thank you so much for your kind words, Mimi! It was a pleasure to assess your Knabe Grand and provide you with a professional report. I'm glad that I was able to answer all of your questions and make it easier to part with your grand. On behalf of all of us here at Turner's, thank you for supporting our local family business! Lisa Turner Maddox
Melissa Roberts, PA-C
Melissa Roberts, PA-C
2024.01.12
Everything from the purchase of my piano to delivery and my tuning by Joel today has been A+. I highly recommend Turners Keyboards! One very satisfied customer here!
Reply from Turner's Keyboards 2024.01.12
Dear Melissa, We are SO happy you are "one very satisfied customer!" That's music to our ears and what we try to provide to everyone who allows us to help them select a piano. I'll be sure to let Eric, Joel, and the delivery crew know of your warm comments and know it will make their day. We look forward to a long relationship with you over the years ahead. Please don't hesitate to call if we can be of further service. Warmest of thanks, Lisa Turner Maddox
x mott
x mott
2024.01.12
Referred to me by neighbor with 2 grand pianos - Turner’s Keyboard tuner did not disappoint getting our vintage german upright back into shape after our move!
Reply from Turner's Keyboards 2024.01.12
Hi! We are so glad you were pleased with our technician's work on your piano, V. Mott! I'm sure he enjoyed working on a vintage german upright ; they're not many of those around any more! Thank you for the opportunity to be of service and for taking the time to post your Five-Star review. We value and appreciate your business! Warmest thanks, Lisa Turner Maddox