Twin Security

Twin Security Reviews

Excellent rating
5.0
296 reviews Verified
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Reviews (296)
2024.02.04
10
Upgrade of faulty alarm system (TS7) I rung Khalil out of hours to look at our old alarm system which was activating and not responding to a reset. Khalil managed to silence the alarm but as it was obsolete Khalil suggested fitting a new system. We accepted Khalils written quote which had the original call out charge removed. Khalil worked tirelessly to install and commission the new system. He then went through the control system with us to ensure we were happy with everything. He did a great job at a reasonable price. Would heartily recommend Khalil.
Michael Owens
United Kingdom | 2024.02.04
Upgrade of out of date house alarm Khalil attended promptly when our old alarm system failed out of hours. He quickly diagnosed the issue and silenced the system. He recommended a new upgraded system be fitted. He gave us a price which included the cancellation of any call out charge. Khali worked very efficiently to install and test the new system. He went through all the controls with us to make sure we were happy. Throughout the process, Khalil kept all the work area clean and tidy. Would thoroughly recommend.

Date of experience: 02 February, 2024
Reply from Twin Security 2024.02.04
Dear Michael, we're thrilled Khalil could help promptly and efficiently. We'll let him know that you appreciated his service. Your positive feedback is greatly appreciated. Thanks for recommending us!
2023.12.28
10
NEW CAMERAS (TS11) Twin Security systems engineer came out to do the quote was very knowledgeable and professional. He was extremely courteous and explained exactly how they would do the job. On the day they were very punctual and kept me informed as they went along. Discussed a few minor changes along the way. They also tidied up some other external wiring. Overall a very pleasant experience. Recommend to others 100%
2023.12.27
10
New Alarm (TS2) Twin Security systems installed a brand new Police Respose Alarm Very good easy system to use Clean install than previous company Excellent afterservice too. Always on the other end of phone Cleaned up after install. Quick service Thank you guys
Naz Razzaq
Naz Razzaq
2023.12.26
Very helpful, great job carried out. Friendly and professional, helped set up the app and gave great advice
Reply from Twin Security 2023.12.27
Dear Naz, Thank you for the positive feedback! We're thrilled our team could assist. Your support helps us continue our work. Best, Your Team
2023.12.26
10
Ring doorbell fitting (TS5) Very helpful, great job carried out. Friendly and professional, helped set up the app
2023.09.22
10
Home alarm system (TS20) I had an issue with my burglar alarm. Contacted Twin security and Khalil came out the same evening and fixed it. Agreed we needed a new system as there were issues with the old one. Within the week I had a new system in place. Very helpful and polite. Good quality service and I would use again without hesitation.
2023.09.07
10
New box on the front of house and control panel (TS23) Noor responded to my enquiry quite quickly, he came to give an estimate on the day and time he said he would. Noor turned up at the time allocated checked all the system out, as some parts were quite old one of the senses not working he sent off for a new sensor and came back quickly with it he was very courteous did a very good job explained how it worked, the price was very good. I would definitely recommend him and and would have him again if needed.
Steve Gunn
Steve Gunn
2023.08.22
Positive
Professionalism
Punctuality
Quality
Very happy with new alarm sounder box.. distinctive and noticeable which Is ideal.. Noar was on time and professional and friendly. Many thanks
Reply from Twin Security 2023.08.23
Dear Steve, we're happy to hear that you're pleased with the new alarm sounder box. It's great to know that Noar provided exceptional service. Thank you for your comments!
2023.08.22
10
Changed alarm outer sounder box (TS18) Noar was on time and sorted the job quickly and profesionally.. thank you
Karlo smith
United Kingdom | 2023.08.07
Verified
Top security systems supplied and fitted Very good security systems fitted to our business, Really easy to use systems. Excellent clean installation and clean up Thanks guys
Reply from Twin Security 2023.09.09
Dear Karlo, thank you for appreciating our security systems and installation service. We're glad you found everything easy to use. Your satisfaction is our top priority. Thanks again!
Aman Hussain
United Kingdom | 2023.08.07
Verified
Very good and fabulous job and fitted alarm and good laugh
Reply from Twin Security 2023.09.09
Thanks Aman! We're glad you're pleased with the alarm installation. Good to know our team brought some laughter to your day too!
Hussain
United Kingdom | 2023.08.07
Verified
fitted cameras excellent view. Excellent service
Reply from Twin Security 2023.09.09
Dear Hussain, thank you for your feedback. We're thrilled to hear you're satisfied with our service and camera quality. Your support is greatly appreciated!
2023.08.06
10
Fixed my CCTV (TS4) Quality job had problem with CCTV changed front camera and fixed wiring
2023.07.08
10
Disarming alarm (TS17) Had a water leak in the house which cut the electrics off which meant the house alarm could not be turned off. Called at 1am and they instantly came out to disarm the alarm. Great service, would definitely recommend!
JJ Squad Gaming
JJ Squad Gaming
2023.07.08
Positive
Professionalism
Punctuality
Had a water leak in the house which cut the electrics off which meant the house alarm could not be turned off. Called at 1am and they instantly came out to disarm the alarm. Great service, would definitely recommend!
Reply from Twin Security 2023.07.10
Thank you for recommending us, JJ Squad Gaming! We're glad we could help with your water leak and disarm the alarm. Let us know if you need anything else.
2023.06.13
10
CCTV fitting (TS1) Fantastic service and great communication answered all questions and work carried out 10/10
2023.06.10
10
Upgrade Alarm and Cameras (SR4) Professional, polite and punctual, all work was of a high quality and efficiently installed, Had a problem with the monitoring on my phone a few weeks later Noor helped and sorted/guided us over the phone. I would recommend Twin Security systems every time.
2023.06.09
10
New CCTV supplied and system installed (TS18) Twin Security Systems Team was fantastic. Top quality cameras, brilliant friendly service, can't recommend enough! Recommended to all.
2023.06.09
10
Intruder Alarm Install (IG1) Insurance company demanded a Grade 3 alarm for the property. Twin Security systems were very courteous and professional from doing survey call to providing us with the required insurance documents. Very pleased and will happily recommend to all friends and family, any anyone who’s wants good system should only contact Twin Security Systems.