**Update** I had a full roof tear off shingles and flat roof September/October 2024- very large roof. 25k roof. My shingles are fine. My flat roof did leak and TopNotch is standing by their warranty. I received confirmation today that I will be scheduled for a full replacement of the flat roof. Hopefully the warmer weather will help with the seal adhesive. And this will solve the problems.
Reply from Top Notch Roofing Pros
2025.02.28
We are truly sorry to hear about your experience, Teresa. Your satisfaction is very important to us, and we apologize for the issues you've encountered with your roof and the lack of communication. We will investigate this matter further and address your concerns. Thank you for bringing this to our attention, and we hope to resolve it as quickly as possible.