Top Flght Stairlifts Reviews

Excellent service 😊

Wouldn’t hesitate in recommending this company, fantastic customer service and very knowledgeable, love the option to rent if not needed for a long time, highly recommend.

First class service. Very helpful, really helped my Dad out no end and sorted him out with the right stairlift for him. Thank you so much

My elderly neighbour had a fault with her stairlift and I suggested Gareth at Top Flight and he sorted it as soon as she contacted him. She was over the moon.

Top Flight fitted a stair lift for my very demanding in-laws. They're really pleased with the quality of the equipment, the fitting, and the price.

Great Guys, Great Service, made easy work of a very complicated install. Would definitely recommend.

Fantstic !!!!! AAAAA++++++

Following on from my previous review, I forgot to add that I phoned Top Flight and asked to speak to the manager. I explained all the problems that I had had with the engineer sent to service my stairlift, and the fact that the remotes were not working. The man I spoke to,( I think that he was the owner of the company), seemed more interested in having his engineer back on site. Apparently they were in the process of moving premises that day. When I asked if he could send someone to sort out the remotes, he put the phone down on me! I then phoned back, but was told by the lady who answered, that he was unavailable. This was about 18 months ago. Why wait so long to post this negative review? I couldn't really be bothered until today, when I was told how much expensive, (and unnecessary) damage had been done by Top Flight's engineer's attempt to service my stairlift. If proof is needed, I am able to provide it.

This company were booked to service my Acorn stairlift. The engineer who came had no idea how to do it despite being Acorn accredited. He left me with more problems than before he came, the remote controls no longer working. An engineer from a different company came to service my stairlift today. He was horrified! He had never seen anything like it. Apparently the PC board was arced, something that could only have happened during the previous service. Top Flights bumbling attempt to service my starlift left me with an extra £550 on my bill. Book Top Flight at your own risk!

Strangest company we have ever dealt with. Came for site survey, but when we asked for a written quote, they shut down all communication and seemed to have blocked our phone calls. If you cannot contact before you buy, think about what would happen with service after you bought! I would avoid this company like the plague, especially if their products are as dependable as they are. 10 thumbs down. Reluctance to provide written quote is a red flag. Must be a scam.

first class installed next day very professional great company

Hired a stairlift from top flight when my wife broke her ankle. Brilliant service! quickly installed with no fuss and a good rental price! very profesional company - highly reccomended!!