Verified Company
Many thanks to the lovely Lisa Schofield for fantastic customer service
Reply from Tiles UK Ltd
2024.02.28
Thanks for the 5* review for Lisa. I will make sure she sees your rating and gets our heartfelt thanks. We always appreciate customers taking the time to share their thoughts with us, good or bad and we aim to please. Kind regards Alison Bold Group Chief Executive
5year
Reply from Tiles UK Ltd
2024.01.20
Good afternoon, we are sorry you felt you could only give us a 1* review but considering you have reviewed 3 other tile shops within the last 15 minutes in Germany (one of which you gave 5*’s and the other two shops 1* only) we are not even sure that you have visited us and maybe this is error? We are happy to have you visit us any time and we would be happy to help you in person with your project. Please feel free to contact me anytime. Many thanks Alison Bold Group Chief Executive Tiles UK Ltd.
Needed a few more tiles which were already discontinued by supplier. They managed to find my tiles and saved my life. Thanks guys
Reply from Tiles UK Ltd
2023.03.25
Good morning and many thanks for your kind review. Glad we were able to help with your search. I’ll make sure all the staff are aware of your great review. Many thanks Alison
Wonderful choice of tiles! I can't recommend them highly enough. There was so much choice and nothing was too much trouble. Prices were very fair for porcelain tiles and the standard and quality were superb. The staff were also lovely, we bought the right ones here after searching pretty much the whole of cheshire. I only found them by accident too! Thank you so much.
Reply from Tiles UK Ltd
2022.08.27
Many thanks for your kind review. We are pleased you like our prices, the quality products we offer and the excellent service from our staff. I’ll pass on your kind words to everyone in the depot. Once again many thanks Tiles U.K. Ltd
The staff were not friendly. Expected more tiles. Information about the tiles would have been helpful, such as price, dimensions, etc
Update. Thank you for your reply Alison. I have chosen some tiles now (another retailer) appreciate your positive response and have added an extra star.
Reply from Tiles UK Ltd
2021.11.20
Good evening, I’m really sorry you didn’t have a good experience in our store. All our tiles are labelled with price and dimensions and our staff are available to help with that information and anything you require if needed. I would be personally happy to escort you round again if you’d like to pay us another visit at your convenience and help with your search for products. Once again please accept our apologies for the disappointing visit. We look forward to seeing you again in the store. Regards
Alison Bold
Thanks for the extra star Annila. Pleased you managed to get your purchase sorted in the end. If you ever have any need of further tiles my offer still stands to escort you personally round our showroom and help with that search. Regards Alison
Alison Bold
Thanks for the extra star Annila. Pleased you managed to get your purchase sorted in the end. If you ever have any need of further tiles my offer still stands to escort you personally round our showroom and help with that search. Regards Alison
We were getting a new kitchen, we needed tiles and we had ideas of what we wanted, we looked online but we didn't see anything and we preferred to see them on a wall display, we went to tiles uk within 20 minutes we had paid loaded the car and were heading home, I would absolutely recommend Tiles UK Ltd.
Reply from Tiles UK Ltd
2021.11.05
Many thanks for your positive review. Glad to be of service
