Waterfront Reviews

Joshua Brown 2025.12.15

     

This place by the,river the food is so amazing manuel the bartender is so good if you want expérience come,here,

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Reply from Waterfront 2025.12.16

Hi Joshua,

Thank you for your kind review! We’re glad you enjoyed the food and atmosphere, and that Manuel made your experience even better.

alexander harris 2025.12.15

     

Amazing flavour, great drinks and ultimate service. Especially from salvatore. 10/10 everytime.

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Reply from Waterfront 2025.12.16

Thank you for your fantastic review! We're thrilled to hear that you enjoyed the flavors and drinks, and we appreciate your shoutout to Salvatore for his excellent service. We look forward to serving you again and providing another great experience. Your support means a lot to us!

Review Connoisseur 2025.12.07

     

Food was pretty mediocre — just average overall. I ordered the wings and asked for the sauce on the side because I didn’t want them to get soggy. They were okay, nothing special. My friend ordered the chicken & waffles, but when it arrived, it was missing the bacon. The staff didn’t seem to know they’d run out until they took the dish back to the kitchen and the chef told them. It would’ve been better if they mentioned it upfront so we could’ve chosen something else. To be fair, they did give us another chicken & waffle for free, which we appreciated. Service was quite slow, and the music was so loud that staff struggled to hear us when taking orders. The vibe was nice, but the volume made communication difficult.

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Reply from Waterfront 2025.12.07

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations, especially with the missing bacon on the chicken & waffles and the slow service. We appreciate your understanding regarding the complimentary dish, and we’ll work on improving communication with our team about ingredient availability. Your comments about the music volume have been noted, and we will review it to enhance the overall dining experience. We hope to see you again and provide a better experience next time.

Rasharne Richards 2025.11.29

     

Disappointing I went today with a group of six. Weirdly, we were sat at the back of the outdoor area where there aren’t any plugs so we couldn’t have any heaters. The waiter was kind enough to move us to another table later, but that’s probably the only positive thing I can say. We ordered, a few items on the menu were unavailable, strangely, they didn’t have any ingredients to make a piña colada ( since when does a piña colada have double cream?). We were told that food may take up to 20 minutes, we in fact waited over an hour and a half. It took over 45 minutes for me to get a cup of tea - yet the rest of the table had their cocktails. When our food arrived, half of it was cold and had missing/incorrect items. Don’t think I’d return. Avoid avoid avoid

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Reply from Waterfront 2025.11.29

We sincerely apologize for the disappointing experience you had during your recent visit. It's unacceptable that you faced delays, unavailability of menu items, and incorrect orders. Your feedback about the heater situation and service timing will be addressed with our team to ensure improvements are made. We value your input and hope to make it right in the future. Thank you for sharing your thoughts with us.

Damon Bendall 2025.11.27

     

Maria was fantastic at looking after us. She's friendly and professional. It's a lovely setting and they have a happy hour too! We will be back

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Reply from Waterfront 2025.11.27

Thank you for your wonderful review! We're thrilled to hear that Maria made your experience fantastic and that you enjoyed our lovely setting and happy hour. We look forward to welcoming you back soon!

pedro monteiro 2025.11.26

     

Great location, if walking. Good food reasonably priced.

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Reply from Waterfront 2025.11.26

Thank you for your feedback! We're glad to hear you enjoyed our location and found our food to be reasonably priced. We appreciate your support and hope to welcome you back soon!

Laurence Blake 2025.11.10

     

Lamb overcooked. Slow service

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Reply from Waterfront 2025.11.10

Thank you for your feedback, Laurence. We apologize for the overcooked lamb and the slower-than-expected service during your visit. Your comments are important to us, and we will address these issues with our kitchen and staff to improve. We hope you'll give us another chance to provide you with a better experience.

Jade Bruce-Lynch 2025.11.08

     

They booked us in for 9:30pm when they closed at 10:30 and online it says 11pm (you need to update this) & then proceeded to rushed us for that remaining hour reminding us every 10 minutes they’re closing. Felt uncomfortable, staff weren’t particularly warm or friendly and the food was ok. Probably wouldn’t go back didn’t seem like anything special, not much atmosphere for example there was not even music playing because they said the neighbours complain.. Not a great set up. My friend said it was better a few years ago.

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Reply from Waterfront 2025.11.08

Thank you for your feedback, Jade. We apologize for the confusion regarding our closing time and any discomfort you experienced during your visit. We strive to create a welcoming atmosphere and will take your comments about staff interactions and ambiance into consideration. Your input is valuable to us as we continually look to improve. We hope to provide a better experience in the future.

mahmut tunç 2025.11.07

     

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Reply from Waterfront 2025.11.07

Teşekkür ederiz, Mahmut Tunç. Değerlendirmeniz bizim için önemli. Hizmetlerimizi geliştirmek için geri bildiriminizi dikkate alacağız. Daha iyi bir deneyim sunabilmek adına çalışıyoruz. Sizleri tekrar ağırlamayı umuyoruz.

Ricky Joaquin 2025.11.04

     

Didn't get to try the amazing sushi. Maybe next time. Got the salmon and it was delicious. Got some type of fruity alcoholic concoction that bubbled. It was worth the experience. Service was lacking. Server took long to take our drink order after being seated. Longer to take our food order. A while to bring the check.

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Reply from Waterfront 2025.11.04

Thank you for your feedback, Ricky. We're glad to hear you enjoyed the salmon and the fruity drink! We apologize for the delays in service you experienced and appreciate your understanding. We hope to have the chance to serve you the amazing sushi on your next visit. Your comments will help us improve our service.

Russell Hadiputra 2025.11.02

     

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Reply from Waterfront 2025.10.26

Thank you for your fantastic review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates our team to continue providing excellent service. We look forward to serving you again soon!

Scott Lilley 2025.10.30

     

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Reply from Waterfront 2025.10.31

Thank you, Scott! We’re delighted you had a great dining experience with us and appreciate your 5-star review.

Nawaf Alkhathami 2025.10.19

     

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Reply from Waterfront 2025.10.19

Thank you for your amazing review, Nawaf! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.

Artur Krivov 2025.10.16

     

Great views, good shisha, great personnel.

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Reply from Waterfront 2025.10.16

Thank you, Artur! We're glad you enjoyed the views, shisha, and atmosphere. Hope to see you again soon!

Denys Smacheliuk 2025.10.12

     

Perfect shisha

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Reply from Waterfront 2025.10.12

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our shisha. We look forward to welcoming you back for another perfect experience.

Manjinder Shergill 2025.10.10

     

Nice food. Can get a bit noisy and busy

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Reply from Waterfront 2025.10.16

Thank you, Manjinder! We're glad you enjoyed the food and atmosphere. Hope to welcome you back soon!

Adis Camo 2025.10.08

     

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Reply from Waterfront 2025.10.08

Thank you for your review, Adis! We appreciate your feedback and are glad you had a positive experience with us. If there’s anything specific you think we could improve, please let us know. We look forward to serving you again soon!

Amina Sharif 2025.10.02

     

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Reply from Waterfront 2025.10.02

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your comments are valuable to us, and we will work on making improvements. Please feel free to reach out directly so we can address your concerns further.

Evgenia Angerchik 2025.10.01

     

This one is beautiful place

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Reply from Waterfront 2025.10.01

Thank you for your kind words! We're thrilled to hear that you found our place beautiful. We strive to create a welcoming atmosphere for all our visitors. We look forward to seeing you again soon!

Jasmine Francis 2025.09.30

     

Amazing food and good service!

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Reply from Waterfront 2025.09.30

Thank you for your wonderful review, Jasmine! We're thrilled to hear that you enjoyed our food and service. Your encouragement inspires our team to continue delivering great experiences. We look forward to serving you again soon!