Verified Company
Be careful they sell fake shisha flavours. This is genuine review I ordered 3 sovacco god knows what they mixed it with.
Reply from The Shisha Shop
2025.11.12
Hi Giovanni,
Thank you for taking the time to leave a review. However, the information you’ve shared is incorrect. It appears you may have made a genuine mistake, as we believe you might be referring to a different company.
Firstly, *we do not stock Savacco flavours,* and therefore it would not have been possible to purchase these items from us.
Secondly, *we only sell genuine, fully tax-paid* shisha flavours from authorised distributors.
We have been operating since *2006* and are proud to be one of the *oldest and most trusted shisha retailers in the UK*.
Please take a moment to check the website you purchased from — our official domain is www.theshishashop.com (note the word “the” in the domain) and features *red branding*. It seems you may have ordered from www.shishashop.com, a newer site with *black and white* branding that appears to sell Savacco flavours. This is a different company that has emerged within the last year and is not affiliated with us in any way.
We kindly ask that you *amend or remove* your review to reflect the correct business, as it currently misrepresents our company.
If you’d like to discuss this further, please feel free to contact us directly on *0208 133 3263* or through our website.
Kind regards,
The Shisha Shop Team
Thank you for taking the time to leave a review. However, the information you’ve shared is incorrect. It appears you may have made a genuine mistake, as we believe you might be referring to a different company.
Firstly, *we do not stock Savacco flavours,* and therefore it would not have been possible to purchase these items from us.
Secondly, *we only sell genuine, fully tax-paid* shisha flavours from authorised distributors.
We have been operating since *2006* and are proud to be one of the *oldest and most trusted shisha retailers in the UK*.
Please take a moment to check the website you purchased from — our official domain is www.theshishashop.com (note the word “the” in the domain) and features *red branding*. It seems you may have ordered from www.shishashop.com, a newer site with *black and white* branding that appears to sell Savacco flavours. This is a different company that has emerged within the last year and is not affiliated with us in any way.
We kindly ask that you *amend or remove* your review to reflect the correct business, as it currently misrepresents our company.
If you’d like to discuss this further, please feel free to contact us directly on *0208 133 3263* or through our website.
Kind regards,
The Shisha Shop Team
Reply from The Shisha Shop
2020.09.23
We are sorry that you are unhappy with the pricing of our Tobacco product. However we only stock genuine, UK Tax & Duty Paid Tobacco. And also it is against the Law to discount Tobacco products. We hope you understand this. Best regards. The Shisha Shop
