Verified Company
I have been using Sagenext for about two years. It has been fantastic experience. SageNext has been exceptional for support of any issues related with QuickBooks and network configuration on the server. There tech support is by far the best I have every worked with (and I have worked with many). I cannot say enough about the company. Every time I call, they responded immediately and solved my problems quickly and professionally.
I have recommended 4 new clients since the first implementation of hosting QuickBooks on SageNext. All the companies that switched over to Sagenext are glad they did. Jason Mckanzy and his team are the right choice for anyone looking to host QuickBooks desktop on a reliable cloud solution.
As an IT service provider, we're always looking for reliable partners. Our migrations to Sagenext have been seamless and support excellent. Our clients love completing their tasks from anywhere with better performance and reliabilty. Jason Mckanzy and his team are amazing to work with.
Group CCI LLC
North Carolina
We have used SageNext for several years and the service, customer service is outstanding and much better pricing also. I have never had to call customer service more than once for any issue I may have had and the concern is always resolved. I have spoken with Jason on many occassions and he is a professional and very eager to assist in any manner. He is very polite and always eager to help. I would highly recommend using SageNext to anyone that asks.
I use Sagenext for Quickbooks and ATX hosting and they always provide me with timely help and assistance. I just got off the phone with Michael who was able almost immediately resolve my question and issue.
I highly recommend Sagenext to all those who need hosting and web related services.
Kurt Giebel
The SageNext team keeps surprising me as they surpass all my expectations. While provisioning and deploying a server for a project, with 5 day notice, due by the first week of January we came across a huge software limitation that meant the entire project could be canceled and set my client back a few weeks. Despite the holidays and other problems we encountered; Rick, Adam, Andrew, and the rest of the Server Support Engineering team managed to get it all figured out and ready for use by Monday, January 4th.
That is the second time I see the SageNext team going above and beyond to help me.
If you are looking for a knowledgeable, responsive and reliable cloud solution look no further because Rick and the SageNext team is the company you are looking for.
I cannot say enough good things about the Sagenext team. I have had an all around outstanding experience.
I had the pleasure to work with Jason Mckanzy, even though I request a call back around 8 PM EST Jason called me back within 10 minutes, and sent me an email with all the information I needed before we hung up the phone. After signing up with them the server was provisioned in less than an hour and one of their engineers reached out to get more specific information and had it all ready for use before the end of the day.
As for the support department, even though I hope not to need contacting them, I'm yet to see a support request take more than 1 hour to get solved. When I encountered a licensing problem Anthony Jones went as far as stay ion the phone with me while we called the third party support so that we could get the problem resolved.
The staff at SageNext are very responsive whether it be via email or phone call. They can usually help us resolve our issues very quickly.
For the price you pay for their services and the value you receive in return, they really cannot be beat. Our firm has used other server providers at a much higher cost who did not provide the same level of customer service.
