Verified
Jay was fantastic on Thursday. He fixed my printer and also had network problem. He installed the Security license and also solved a list of issues I had.
Reply from The Original PC Doctor
2026.01.25
Hi Maria, Thank you so much for the lovely feedback! We’re thrilled to hear Jay was able to get everything sorted for you — from the printer and network issues to security and the rest of your list. I’ll be sure to pass your kind words on to him, it’ll absolutely make his day. If you need anything else at all, we’re always here to help. Thanks again for choosing The Original PC Doctor! — John & the Team ⚕️
I called Tuesday morning, and they sent a technician the same day.
Emilio was great, fixed my problem without fuss and also sorted another issue we had at the same time. I would definitely recommend The Original PC Doctor to anyone that needs fast, reliable and great priced Computer support
Verified
Emilio was polite, professional and very helpful. Will ask for him again if needed.
Reply from The Original PC Doctor
2026.01.25
Hi Vin, Thanks so much for your feedback! We’re really glad to hear Emilio looked after you so well — he’s a great part of the team, and I’ll make sure he sees this. We’d be more than happy to send Emilio out again anytime you need help. Just let us know! Thanks again for choosing The Original PC Doctor ⚕️
I am really happy with Manpreet, he did really good job in explain the issue I have. I will highly recommend him all PC issue
Reply from The Original PC Doctor
2024.02.06
Hi Ted,
Thank you so much for your kind words about Manpreet! We're thrilled to hear that he was able to explain your PC issue clearly and help you find a solution. His dedication to customer satisfaction is truly appreciated.
We'll be sure to pass your compliments on to Manpreet. It means a lot to him and the team to know that their efforts are valued.
We're glad you had a positive experience and would highly recommend Manpreet to others!
Sincerely,
The Original PC Doctor Team
Thank you so much for your kind words about Manpreet! We're thrilled to hear that he was able to explain your PC issue clearly and help you find a solution. His dedication to customer satisfaction is truly appreciated.
We'll be sure to pass your compliments on to Manpreet. It means a lot to him and the team to know that their efforts are valued.
We're glad you had a positive experience and would highly recommend Manpreet to others!
Sincerely,
The Original PC Doctor Team
Really disappointed with the results. I came in with the problem that my laptop was constantly rebooting, several days later I was told they had fixed the issue and I could come collect it. I turned it on and the exact problem that I came in originally is still there. So I emailed them about it and no response (this was 2 weeks ago). I do not recommend them.
James was great retrieving data from our busted laptop.
Reply from The Original PC Doctor
2025.10.29
Hi Heath, we're delighted that James could help recover your data successfully! Your satisfaction is important to us, and we're here for any future tech needs. Thanks for sharing your experience!
It was wonderfull and Thank you
I apreciate your service and it means I will call you again
mark
Reply from The Original PC Doctor
2025.10.20
Hi Mark, so grateful for your kind words! We're ecstatic you had a wonderful experience with our team. Looking forward to assisting you again in the future!
Have a customer that came to us after two jobs at the original pc doctor. Was charged $528 for a RAM replacement (including $150 for a 4gb DDR3 stick) and $775 for a harddrive replacement (including a $350 1tb WD SSD). This is almost a 4x markup guys, really. Not sure what you were thinking. Machine is still incredibly slow, recommendation would have been not worth working on as it is over 15 years old. Customer is very elderly, just seems very predatory. Not good.
Reply from The Original PC Doctor
2025.10.15
Hi Nickisawesome247, we're disheartened to hear about your experience. Your feedback is valuable, and we’ll investigate this situation to better our services. We're committed to fair pricing and helping everyone, especially our elderly customers. Please feel free to reach out so we can work towards resolving any concerns.
Without a doubt, the worst people and service I have ever dealt with. They insist on phoning you from random numbers and then claim oh you never called them back. I have asked them to email me multiple times with whatever they want and still they insist I call their stupid 1300 number.
I am sad I ever brought this company into my life. Q
Reply from The Original PC Doctor
2025.10.14
Hi Patrick, we’re really sorry for any frustration you've experienced regarding our communication methods. We truly value your feedback, and we will review our procedures to improve your experience in the future. If you're open to it, we’d appreciate another chance to make things right. We’re here and ready to assist as best we can.
Verified
Maher was able to explain in simple language how Windows 10 could run 32-bit apps, and that a current model of processor offered better security than my dying old box could provide.
Reply from The Original PC Doctor
2025.09.08
Thanks for the awesome feedback, Gordon! Maher does have a real knack for translating “geek-speak” into plain English—it’s almost like having a built-in tech-to-human dictionary. The way he explained 32-bit apps running on Windows 10 and why a modern CPU is basically like trading in a rusty old bicycle for a turbo-charged motorbike ♂️➡️️ had us smiling too. We’re thrilled your upgrade path is now crystal clear (and way more secure than the “dying old box”). If you ever want us to add some extra horsepower to that new machine—or just need a translator when the computers start talking in riddles again—we’re only a call away. — The Original PC Doctor team (1300 723 628)
Spoke with Emil & was quoted $90 1st hour service fee (as I was new client receive $15 discount) then $40 per 15 minutes after that. Technician arrived & left 1.5 hours later & I was charged $279.81 no invoice provided.
I still have similar issues with new computer & was informed if I required assistance I could call their help desk & they would charge me a cheaper rate than if a technician came back out.
DON’T USE THIS COMPANY
Unfortunately I cannot post without a star review
As I’m my opinion they deserve zero or less
Reply from The Original PC Doctor
2025.10.07
Hi David,
We're really sorry to hear about your experience and appreciate your honest feedback. It sounds like there was a misunderstanding with the billing and we're eager to make it right. Please reach out to us directly; we'd love to assist you further and ensure you're satisfied with our service.
We're really sorry to hear about your experience and appreciate your honest feedback. It sounds like there was a misunderstanding with the billing and we're eager to make it right. Please reach out to us directly; we'd love to assist you further and ensure you're satisfied with our service.
Verified
Manuel was superb! I got exactly what I wanted in regards to my new laptop set-up, along with tips on how to decommission the old one. Thank you for sending him. I have used The Original PC Doctor for a number of years and have always been super-happy with not only their technical know-how, but also their prices and the punctuality of their technicians.
Reply from The Original PC Doctor
2025.10.08
Hi MissMG Thank you so much for your kind words and for being a long-time customer — we truly appreciate your loyalty! We’re delighted to hear that Manuel delivered exactly what you needed and made the transition to your new laptop seamless. He’ll be thrilled to know his efforts made such a positive impact. Our whole team works hard to provide friendly, punctual, and affordable tech support, so it’s wonderful to know we’ve continued to meet your expectations over the years. Thanks again for trusting The Original PC Doctor! ️ – The PC Doctor Team