The Levels Financial Reviews

The Levels Financial Reviews

5.0

Excellent - based on 319 reviews

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Reviews (319)
Kirsty Broadley
Kirsty Broadley
2024-02-26
After putting in an offer on my house tower wills put me in contact with Connor, we got work work immediately. Due to my work it wasn't easy to find a mortgage but he managed to do it and although it was slightly stressful all got sorted in the end. As for Helen, she was absolutely fantastic kept me well informed throughout the whole process.
Reply from The Levels Financial 2024-02-26
Hi, Kirsty. Thank you so much for leaving us a stellar review!
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Megan Taylor
Megan Taylor
2024-02-23
My partner and I were first time buyers and contacted the levels initially to find out what our affordability and options would be. However we since then viewed a house and we were taken by surprise by how much we loved it! We then contacted Janek saying we really loved the house but were unsure if it would be realistic to buy it now. A previous mortgage advisor elsewhere advised us that it would be nearly impossible to get the mortgage for the house and would be surprised if we would get it. However Janek went above and beyond to find us a mortgage that was suitable for us for our dream home. There were some ups and downs through the process however Janek kept us up to date every day on the process and reassuring us and genuinely really rooting for us to have the mortgage approved. Janek provided us with so much knowledge as we were first time buyers and were unsure on how the whole process works. Even with things that aren’t mortgage related. Without Janek we wouldn’t have got our dream home. We couldn’t recommend enough, he provided outstanding service and we are so grateful. Amazing communication, amazing advice and an amazing service overall.
Reply from The Levels Financial 2024-02-23
Hi, Megan. Your feedback is highly appreciated. Thank you for the review!
Murali Maddula
Murali Maddula
2024-02-17
I had an exceptional experience working with Beth as my mortgage broker. From the outset, Beth provided a seamless and transparent process, instilling confidence in me that securing a mortgage was within reach. Her proactive approach to due diligence meant that all necessary documentation was collected and verified upfront, resulting in a swift offer from the bank without any additional queries. One of the standout aspects of working with Beth was her commitment to finding the best possible interest rate tailored to my circumstances. Her dedication to securing favorable terms ensured that I felt financially empowered throughout the entire process. Beth's professionalism was matched only by her patience and approachability. She took the time to address all of my queries and concerns, demonstrating a genuine commitment to providing personalized service. Without hesitation, I would recommend Beth to anyone seeking mortgage assistance. Her expertise, combined with her friendly demeanor, made what could have been a daunting process remarkably smooth and stress-free. Thank you, Beth, for your invaluable assistance and guidance throughout this journey.
Reply from The Levels Financial 2024-02-17
Hi, Murali. We appreciate the kind words and are glad we could provide you with a positive experience!
D L
D L
2024-02-12
Very easy transition and the deal we received was much better than we had, great friendly service, would definitely recommend and use again
Reply from The Levels Financial 2024-02-12
Hi, D. Thanks for taking the time to share your positive experience. We truly appreciate it!
Matthew Plato
Matthew Plato
2024-02-08
Made sourcing a mortgage for a first time buyer as seamless as it can be, and I was left in a satisfied and less-stressed position than had I tried myself. The charge they asked for was reasonable too. Happy customer.
Reply from The Levels Financial 2024-02-08
Hi, Matthew. We are thrilled to learn that you had a positive experience with us!
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Rhonda Williams
Rhonda Williams
2024-01-31
We were referred to 'The Levels Financial' following the retirement of our previous broker. This worried us a little as it takes time to build a relationship when discussing personal finances. Beth put us at ease straight away and was very professional throughout, along with fitting in with our busy work schedules.
Reply from The Levels Financial 2024-01-31
Hi, Rhonda. Thank you so much for leaving us a stellar review!
Ohi Bokth
Ohi Bokth
2024-01-25
Reply from The Levels Financial 2024-01-25
Hi, Ohi. Your feedback is highly appreciated. Thank you so much for the review!
George Bayles
George Bayles
2024-01-23
Michelle at the Levels Financial Was great, She was very prompt at sorting problems out when they arose which made buying our first house a little bit easier, Would definitely recommend.
Reply from The Levels Financial 2024-01-23
Hi, George. Your feedback is highly appreciated. Thank you for the review!
Luke Jones
Luke Jones
2024-01-21
Positive
Professionalism
Quality
Responsiveness
Value
I can't put into word how helpful the guys at the levels financial are. They go above and beyond what is needed, especially for a customer like myself who is clueless when it comes to this field of work. Luke Roff has helped me through a process which as a first time buyer is very scary. He went above and beyond to help me and go out of his way to make sure i understand everything. He has continued to do this 2 years later when I recently remortgaged. I felt like just selling my house and things were not going to plan and it was really stressing me out. But Luke and his colleague Corey Greene really pulled out all the stops to make sure my completion went through. Without those guys I definitely would have sold my house. I can not thank them enough. If there is some kind of award I'd like to nominate Luke and Corey for it as they both deserve it!
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Lewis Maher
Lewis Maher
2024-01-19
Michelle was incredibly helpful from the start to the end of my mortgage process! Always very quick to answer any questions I had. Thank you so much for making my first home mortgage experience stress free!
Reply from The Levels Financial 2024-01-19
Hi, Lewis. We appreciate the kind words and are glad we could provide you with a positive experience!
Roberta Marko
Roberta Marko
2024-01-17
Reply from The Levels Financial 2024-01-17
Hi, Roberta. We appreciate the rating, and are glad we could provide you with a positive experience!
Tom Richards
Tom Richards
2024-01-11
Very happy with the service provided. Everything was completed in a timely manner and the staff were all very friendly and professional.
Reply from The Levels Financial 2024-01-11
Hi, Tom. We are thrilled to learn that you had a positive experience with us!
Maddy Eglin
Maddy Eglin
2024-01-10
Outstanding customer service. As first time buyers, we were a little nervous about entering mortgage world and buying our first house. We needn't have been. With the levels financial, we felt supported every step of the way. They were always at the end of the phone and it was clear that they always had our best interests in mind. I would recommend their service to anyone. Thank you so much!
Reply from The Levels Financial 2024-01-10
Hi, Maddy. Thank you so much for leaving us a stellar review!
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Tom B
Tom B
2024-01-10
Mahaela was absolutely brilliant from start to finish! She went out of her way to do everything to make my buying experience smooth and stress free. I was working away for a lot of the process, however, Mahaela still managed to keep me in the loop with everything. She also helped and sorted me out with the best life insurance plan that suited me. I would 100% recommend to anyone needing a mortgage advisor to contact Mahaela or Tom.
Reply from The Levels Financial 2024-01-10
Hi, Tom. Your feedback is highly appreciated. Thank you for the review!
BEZ Official
BEZ Official
2023-12-15
I definitely received a 10 star service. Janek my advisor was amazing and worked really hard to find me the mortgage i needed. He understood the personal nature of my requirements and really fought for me. I very grateful and would definitely recommend
Reply from The Levels Financial 2023-12-15
Hi, Bez. Your feedback is highly appreciated. Thank you for the review!
Lucy Judd
Lucy Judd
2023-12-13
I would absolutely recommend!! Me and my partner are first time buyers and we couldn’t have been in better hands. We were lucky to have Beth who was friendly and put us at ease. She was fast at answering questions and chased everything for us. Thank you to all at The Levels Financial
Reply from The Levels Financial 2023-12-13
Hi, Lucy. We appreciate the kind words and are glad we could provide you with a positive experience!
Joe Wilkins
Joe Wilkins
2023-12-13
Very helpful as we were first time buyers, Edd in particular was brilliant and made everything as easy as he could.
Reply from The Levels Financial 2023-12-13
Hi, Joe. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Lucy Shire
Lucy Shire
2023-12-12
Really happy with the service we received from Levels Financial. Edd was our main point of contact and he was so helpful and went above and beyond to help us. Will be recommending to our friends and family. Thank you!
Reply from The Levels Financial 2023-12-12
Hi, Lucy. We are thrilled to learn that you had a positive experience with us!
Matthew Tanner
Matthew Tanner
2023-12-12
Throughout the process of moving house, our financial advisor, Beth, has been fast, supportive and very happy to help explain things that we don’t understand. We are incredibly grateful and would definitely recommend her.
Reply from The Levels Financial 2023-12-12
Hi, Matthew. Thank you so much for leaving us a stellar review!
Gavin Way
Gavin Way
2023-12-12
Reply from The Levels Financial 2023-12-12
Hi, Gavin. We must have done something right to get such a good rating from you. We really appreciate you taking the time!