TheK9PT - Canine Rehabilitation & Wellness Reviews

Liz Adams 2025.01.30

     

We had a fantastic experience at The K9PT with our dog, Tomato! From the first phone call, I knew that it would be THE spot for his rehab. From the first consultation phone call, we felt truly welcomed and like part of the family. The entire team was kind and supportive, making the process smooth and enjoyable. Maddie, our physical therapist, was absolutely wonderful. She was so patient with Tomato, especially when he was a little hesitant about certain exercises. Her gentle and encouraging approach always helped him gain confidence and get there in the end. It was clear she genuinely cares about his well-being and wants the best for him. One of the things that has truly stood out to us is how The K9PT continues to check in on Tomato even after his sessions were completed. Their follow-ups never feel like a push for more business—just a genuine concern for how he’s doing. It’s clear that they are in this for the love of the dogs, and that level of care means the world to us. Thanks to The K9PT and Maddie, we’ve seen such great progress in Tomato, and we couldn’t be more grateful. Highly recommend them to anyone looking for expert, compassionate care for their pup!

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Morgan Berroth 2024.10.03

     

I’ve had such a great experience with the staff at K9 PT! They are so friendly and accommodating. They have been great support to my dog and I after he was paralyzed from IVDD.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hi Morgan! It has been so wonderful to help you and Pisco along this journey, and we really appreciate you taking the time to write us this nice review 🙏🏻 Thank you!

Deanna Fahey 2024.10.02

     

We (my pit Sunny and I) LOVE K9 PT. They are such a welcoming staff, beyond helpful and so thorough with everything. I initially came to them because my dog had two partial ACL tears, hip dysplasia and arthritis, and didn't want to go the surgery route if it wasn't completely necessary. Alex and Francisco walked me through a plan and provided guidance to get Sunny back to a healthy place. We have been seeing the team for about 8 months now, and Sunny is doing great thanks to K9PT.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hey Deanna! Thanks so much for taking the time to write this review 😊 It has been so amazing to see Sunny's progress and we are glad to have been able to help you both. Thanks! -Francisco

Molly Moran 2024.09.30

     

We brought our 8 year old dog here after CCL surgery for rehabilitation. We wanted to make sure we could find therapy that would not only help our dog get back to normal as soon as safely possible, but also improve his strength and mobility with the goal of avoiding any future issues as well. We were so happy we came to the K9PT! In addition to the in-office sessions, they provided exercises for us to do at home, which gave our dog something to look forward to during his time of limited mobility and helped us feel more empowered to enable his recovery. They have everything organized in an easy-to-use online platform so you don't have to worry about jotting things down. Our dog absolutely loved Dr. Francisco and Dr. Maddie and was so excited to see them. I waited a while to post this review because I wanted to see how our dog would fare in the longer term. I am happy to report that he is running, jumping, and climbing the many stairs in our home like a champ. We have received multiple comments (from strangers!) about how healthy and youthful he seems. I'm so happy our vet recommended the K9PT and would not hesitate to come back in the future!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hey Molly! Thanks for the heat warming review 😊 We are so happy to hear that Moose has continued to progress really well, and is running and playing like a champ! -Francisco

kathleen corydon 2024.09.25

     

Outstanding!!! My senior rescue with hip dysplasia received excellent care from Maddie. She was patient and loving with my Evie and in only 3 months there was noticeable improvement! Evie can go on walks, jump into her favorite chair and chase squirrels again 😃. I highly recommend The K9PT Thank you for improving Evie’s quality of life!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hi Kathleen! It is so wonderful to hear how well Evie has been doing 😊 We appreciate you taking the time to write a review and sharing Evie's progress. Thanks! -Francisco

Ali CIA 2024.09.23

     

I can never truly express how much this place and Dr. Alexander have given to us. We came to them after our senior pup was having neck issues/arthritis/suspected IVDD (on top of already having Cushing's) wanting to see if we could manage her symptoms and make sure she was comfortable in her twilight years. Their initial intake is very thorough and gives you a good baseline to track progress. We got to watch her progress as well as learn some exercises we could do at home (without fancy equipment) to keep her moving. The staff is so friendly and communicative and they celebrated the milestones with us as time went on. We recently had to say goodbye to our dear girl, but I can honestly say we got to enjoy some extra good years with her. While she definitely couldn't walk as far or as fast as she did when she was younger, we could still enjoy shorter walks with lots of sniffs. I can't thank K9PT enough for allowing us to make some more memories with our baby.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

We miss her as well and will always be grateful for the time we had with her 🖤 Thank you for the heart warming review and for bringing her into our lives. We appreciate you all 😊 -Francisco

Brooke McEntee 2024.07.30

     

K9PT deserves ALL the stars! We noticed our dog, Maisy (8 yo), limping every now and then after walks and slowing down going up the stairs. Our vet recommended that we talk to an orthopedic surgeon for a consultation about whether or not she might need TPLO surgery. The surgeon said she was probably dealing with a minor and very early stage CCL tear. We talked through TPLO surgery but focused our conversation around getting another opinion from K9PT and giving PT a try first. I had already heard great things about K9PT through Maisy's rescue organization and our vet. Even before starting treatment, everyone at K9PT was extremely helpful. Francisco immediately responded to my initial email with a very thoughtful and validating response. He connected me with Emma, who set up a phone conversation with run through all the backend details (what happens in a session, pricing, timeline, etc.). Alexander was Maisy's physical therapist and he was SO accommodating to her initial anxieties and cautiousness. He was always sure to move calmly and quietly and reward her generously as she picked up new skills and confidence. Soon enough, Maisy was ready to show off and comfortable enough to give Alexander "kisses" (sniff his face). Maisy quickly began to love her sessions and performing her exercises. She also loved the PT massage (although she never got accustomed to the light therapy device). The progress Maisy has made physically is almost unbelievable. I keep saying she's like a puppy again: barreling up and down the stairs, jumping up on high surfaces, walking longer distances, zooming in the backyard. I love that it was a confidence building routine for her, too! During our last session, Alexander made sure that we were equipped with exercises and massage techniques to maintain her progress at home. We also have the option to continue less frequent maintenance sessions at K9PT with Alexander! Lastly, I want to note how kind everyone in the office is. We were always greeted with a smile that made Maisy's tail wag. We were even offered snacks and drinks at every visit (and of course Maisy always got spoiled with treats)!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hi Brooke! It has been so amazing to see Maisy's progress 🙌 Thanks so much for the thoughtful review 😊 -Francisco

Sai Sivakumar 2024.07.20

     

My dog had a bilateral CCL repair in January, and I brought her to K9PT for her rehab and I couldn’t be happier with the experience! She’s a big lab mix, around 75 lbs, and can be very nervous around strangers and particularly men. Alexander was so wonderful and was so patient with her the first session, and by the second session she ran up to him wagging. He was incredibly communicative through the process about all of the steps and explaining the reasoning for each of the exercises so I would be able to apply them at home. Beyond his excellent care, the facility is extremely clean and professional, and Alex at the front desk was wonderful with helping with booking and scheduling. Overall I’m thrilled with the care my dog received here and how much it helped her ramp back up to doing her crazy zoomies around the park.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hey Sai! Thanks for the review 🙏🏻 It is great to hear Nessie is now running her crazy zoomies around the park and we are excited to have helped her along this journey. -Francisco

Alissa Stahl 2024.07.15

     

I highly recommend K9PT! We had such a great experience with our dog Hershel. He’s a big stubborn Staffie who wasn’t super interested in any of the exercise, but Alexander’s knowledge and enthusiasm would get our lazy dog up off the floor and start working out. We also learned a lot during our sessions that we could take with us into every day life. There’s also a helpful portal with video instructions. Again, I can’t say enough good things about K9PT, and especially Alexander. Everyone is kind, gentle, and passionate about dogs. If you are looking for dog physical therapy, come here. Thank you, Alexander, for all your efforts! We appreciate you!

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Katie Lentes 2024.07.01

     

Alexander and the K9PT team were so helpful during my pup’s recovery after surgery. They took great care and guided us through every step. Tugs can run around pain free now! We are so grateful!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hey Katie! Thanks for the review and sharing Tugs' progress 🙌 We are happy to have supported you along this journey. Thanks! -Francisco

Amy Binstein 2024.05.29

     

Our experience at K-9 PT with Dr. Francisco and staff was amazing. The personalized treatment plan River received really helped her strengthen her hips and eliminated the limping and slow down in activity she was experiencing. The at home program and resources were also very helpful. River always enjoyed her sessions and we’re very grateful for the expert care she received!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hey Amy! It was such our pleasure to help River and hope you are all doing well 😊 Thank you for the kind review! -Francisco

Heidi Toft 2024.05.14

     

One of the best decisions I made for my pup was choosing to do PT at the K9PT. My pup Wilson hurt his back leg and after an ER vet visit and X-rays they thought he might need surgery for an ACL tear, but it wasn’t definite. I asked for recommendations in some of the animal rescue groups I belong to and several people recommended the K9PT so I thought I’d give it a try. We went in for our initial consult and my pup, Wilson barked at Alex, our Physical Therapist, almost the entire session. He’s got some stranger danger issues, but that didn’t stop Alex, he made Wilson comfortable and didn’t push him. By our next session Wilson wasn’t barking much anymore and 3 sessions in Wilson was trying to give him kisses. I really appreciate how Alex took his time getting to know Wilson and made him feel comfortable. We are now done with all of our sessions and Wilson is doing great, no surgery and no limping. Everyone in the office is great and super friendly and always seemed happy to see Wilson. Hopefully he stays healthy, but if he or one of my other pups ever has any issues we will definitely be back. Thank you!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hi Heidi! Thank you for the heart warming review 😊 It was wonderful to see Wilson's progress and we hope everything has continued to go well! -Francisco

Melissa Hughes 2024.05.09

     

I am so grateful for Francisco & The K9PT. When I learned that my dog was going to need TPLO surgery, I asked for advice on my rescue group’s Facebook page. Several people encouraged me to take Charlie to Francisco to help in the healing process. Once we started, I was comforted by how much Charlie loved going to PT in addition to the physical improvements I could see. Francisco talked me through the exercises so I felt confident doing them at home. Charlie’s surgeon was deeply impressed with his progress when I took him for his 4 week follow up. I can’t recommend The K9PT enough!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hey Melissa! Thanks for sharing Charlie's recovery journey 😊 He is such a goof and I always love our sessions together. -Francisco

Yassmeen Saleh 2024.04.16

     

This is such a wonderful place. My 7 year old German Shepherd dog suffered a partial tear of his ACL and The K9PT was recommended for post-op physical therapy to help in the recovery process. My dog greatly benefited from the physical therapy provided by The K9PT and I am so glad I chose them. My dog not only looked forward to going to his sessions - I even looked forward to going myself! My dog can now run, jump and play like a puppy again. The staff is absolutely amazing and wonderful and Dr. Alex is truly a healer in his practice. Would 100% recommend and I was completely satisfied with the service I received. Thank you for opening this place so close to home and being the absolute best to my dog when he needed it the most!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hi Yassmeen! Thanks for sharing your experience with us 😊 It was great to help Benz along his recovery and we hope everything is going well. Thanks! -Francisco

Emily Conde 2024.04.03

     

The K9 PT was pivotal to Bug’s recovery after his IVDD surgery in 2022. At a time when I was scared of how Bug was going to walk again, the K9 PT provided us with so much support not only during his in person sessions but also with exercises we could do at home. Bug LOVES everyone at the K9 PT and is so thankful for the important role they have played in his IVDD journey!

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hey Emily! Thanks for sharing your experience with us 😊 Bug is the best and we love every time we get to see him and help him along his recovery journey! Thanks - Francisco

Toi Houston 2024.03.23

     

We love K9PT❤️This place is phenomenal! They are caring and supportive of your pet and of you as the pet parent! We wouldn’t take our Sully anywhere else! Btw, Alex and Alex are the dynamic duo of sensitivity with a great sense of humor! 😂

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.10.05

Hi Toi! We love every time we get to see Sully and appreciate your review 😊 Alex & Alex are indeed the dynamic duo and maybe we should get them matching shirts that say that 😆 Thanks! -Francisco

Jerry Bischoff 2024.03.23

     

I love this place. They are knowledgeable, professional, and just go above and beyond for your pet. My dog had ACL surgery and they educated me as to how to best care for him and speed up his recovery. I would not take my pet anywhere else for rehabilitation services. And just a shout out to Alex and Alex. You two have fantastic people skills too.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.03.23

Thank you Jerry for the kind words and for the honor of treating your pup! The Alex’s say thank you as well!

Christine Zenino 2024.03.20

     

I highly recommend K9PT. Makenzie my 2 year old Bernedoodle had emergency femoral head ostectomy (fho) surgery on her back leg. I was worried that she would have a lifelong issue after the surgery. Luckily we found K9PT! Alex her Physical Trainer was amazing! He is caring and knowledgeable and developed a relationship with Makenzie while having her do all the exercises and treatments. Alex and the entire staff thoroughly explained the treatment plan, her progress, payment options and insurance coverage. Makenzie has made a full recovery thanks to their help and services! I highly recommend using K9PT! Makenzie had a great experience going there and was so excited each time we went. They were very friendly helpful, patient and had great follow up.Thanks so much Alex and the team.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.03.23

Thank you for the review Christine! We love being a part of Makenzie’s healing journey!

Arpana U 2024.03.19

     

K9PT, Francisco, Alex, and the entire team are wonderful. We saw so much improvement with our bulldog that came in with a lot of mobility issues. PT and vet care literally turned it around and he's trotting around now as happy as can be. Alex treated our boy like a king: cold water, personal fan, rolled out the red carpet and our guy knew it. Francisco moved at his pace with individualized plans. Our boy was always happy to come here (no anxiety like another place we had started with before switching to here). Highly recommend.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.03.23

Thank you so much for the kind words Arpana! It’s been an honor to be part of Boston’s healing journey! A true king!

Collette Tennant 2024.03.08

     

When Oliver suddenly lost his ability to walk or even stand on his rear legs in mid-November we were terrified and had no idea what it meant for his future. Our pup had back surgery for 2 herniated disks within a couple days and had some immediate improvements but a long road ahead for recovery. When he was cleared to begin therapy we found K9PT and over the past few months Oliver has gained so much movement and strength back. When we started working with Dr. Francisco Oliver needed support in order to walk around and now he can walk without assistance and can even play with his pup-brother again. I love that Dr. Francisco teaches me how to do the exercises at home and even helps me figure out what I could use at home in place of the PT supplies he’s using during our sessions. Although Oliver will always have some impairment because of his back injury, his quality of life has been returned and we can never thank Dr. Francisco and the team at K9PT enough for helping get our happy Oliver back.

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Reply from TheK9PT - Canine Rehabilitation & Wellness 2024.03.23

Thank you so much for the review Collette! We’re so happy to see Oliver’s progress!