The Hospitality Company Reviews

The Hospitality Company Reviews

5.0

Excellent - based on 34 reviews

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Reviews (34)
Matthew Stanley
Matthew Stanley
2023-12-21
I just wanted to say a huge thank you to James and his team at THC for being so generous with their knowledge. I couldn't be happier with the growth and expertise I have gained over the last few months of coaching, It's been a massive help to myself and my team. I believe that joining THC coaching will be a pivotal part of costa tacos success and for that I couldn't be more grateful.
Reply from The Hospitality Company 2023-12-21
Thanks for the feedback Matt and for being an outstanding client in 2023. Bring on 2024!
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Andre Shi
Andre Shi
2023-12-12
We are fortunate to have James as our business coach. His ability to offer fresh perspectives has been instrumental in shaping our businesses. Grateful for his expertise and guidance, a true asset to our team.
Reply from The Hospitality Company 2023-12-12
Thanks Andre for the review and we love working with you and your team in Dunedin. Bring on 2024!
Nathan Lord
Nathan Lord
2023-09-21
James has been a turning point in our business to be better. His knowledge and understanding of the business of hospitality is second to none and I can't recommend his coaching enough to any hospitality operator
Reply from The Hospitality Company 2023-09-24
Thanks for the feedback Nathan.
Hayden McMillan
Hayden McMillan
2023-08-17
James has taught me more about the “Business” of hospitality in the past 3 months than I’ve learned in the last 20 years in the industry. I look at our businesses through an entirely different lense now. I feel more invigorated about the hospitality industry with James showing a path forward that’s not only sustainable but best in practice
Reply from The Hospitality Company 2023-09-24
Thanks Hayden, and we feel very proud to be involved with supporting your iconic Wellington businesses.
Tash Callister
Tash Callister
2023-08-17
Our team thoroughly enjoyed the coaching workshop with James. The team walked away with increased confidence and a suite of new tools to assist in growing high value partnerships. Highly recommended
Reply from The Hospitality Company 2023-08-17
Thanks Tash, and it was great to spend the afternoon working with your team.
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Dominique Fourie
Dominique Fourie
2023-08-14
You think you know what you're doing in the game of hospitality, and then you meet James and you realise how much you still have to learn. We've found James' teachings on all aspects of hospitality business to be revelationary, and quite frankly, pretty transformative for our two venues. Makes me wish we'd crossed paths a lot sooner.
Reply from The Hospitality Company 2023-08-14
Thanks Dominique for the kind words. We wished we had found you earlier, as you're terrific clients to work with!
Alyse Mclellan
Alyse Mclellan
2023-08-14
Working with James has been incredibly worth while. He has supported us to set up all the required systems to ensure we hit the ground running when we open our new venue next year. Highly recommend James services to anyone looking to excel their business in the hospitality industry.
Reply from The Hospitality Company 2023-08-14
Thanks Alyse and we're excited to see your business opened in early 2024
Flo & Co Kaikoura
Flo & Co Kaikoura
2023-04-26
James from The Hospitality Company has been an absolute game changer for our café. We hit the ground running and opened without systems, processes and any real direction in place. Working with James, this is now not the case. The information, learnings and advice so far from James really is priceless. If you are pondering whether or not a business coach is for you; don’t hesitate - contact The Hospitality Company now…it’s the best thing we have done! Jax & Bex
Reply from The Hospitality Company 2023-05-04
Thank you both for the kind words and for being such fantastic clients.
Victoria Lethbridge
Victoria Lethbridge
2022-09-07
James & Liz are so both incredible coaches, highly recommend to all hospitality business owners
Reply from The Hospitality Company 2022-09-07
Thank you Victoria for the kind review
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Sean Lee
Sean Lee
2022-05-25
Can't recommend highly enough. James has been unbelievably integral to helping to open a new business with the right pathways from day one. An excellent source of smart, simple ideas but most of all just a thoroughly good chap!
Reply from The Hospitality Company 2022-05-25
Thank you Sean, and we are excited to see your new business grow.
Tia Winikerei
Tia Winikerei
2022-03-23
I have been working with Liz for about 6 years. Now, not only does Liz work with me but she also coaches my leaders in one of my venues. Liz is so much more than a coach. She is a mentor, a friend, a counsellor and that little voice in the back of my mind making sure I get stuff done! I would hate to think where I would be if I hadn't fallen upon The Hospitality Company.
Reply from The Hospitality Company 2022-03-24
Tia you're such an amazing leader. Well done on everthing you and your team have achieved.
Canape Company
Canape Company
2022-03-23
The knowledge, guidance and individual support that James and his team have shared with our business has made such an amazing difference to how we operate. I couldn't recommend this coaching and the courses they offer more highly. It's not only helped me as the business owner but the benefits for our staff and the business have been unbelieveable. My only regret is that I didn't know about THC sooner.
Reply from The Hospitality Company 2022-03-23
Thank you Lisa and well done on the progress you and the team are making with the business.
Benjamin Brown
Benjamin Brown
2022-03-15
James and Liz mentored us back in 2018 which changed our business dramatically and we have now engaged with the Hospitality company once again through the Management Academy and Kitchen Management courses to help develop our team as we look to grow coming out of the Covid era. Hand's down one of the best investments you can make for the success of your team and business.
Reply from The Hospitality Company 2022-03-15
Thanks Ben and we're so been so impressed with the great company you and the team have created.
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Hygge at Clifton Bay
Hygge at Clifton Bay
2022-02-28
We have been coached by James for the last year. The main financial drivers along with the many intricacies of hospitality are clarified in straight forward and clear language. The many courses and staff support options are invaluable. This is the best money we have spent since opening 4 years ago.
Reply from The Hospitality Company 2022-02-28
Thanks team for this review. Great coaching only happens with great clients!
Amanda Marchant
Amanda Marchant
2022-02-22
We started working with James last year through the Online Management Course. The Course and support have been absolutely fantastic.I wish I had completed this course years ago but it's never too late to learn new methods and apply them to your business. I have now put my Restaurant Manager and Events Manager through a shorted online course to get them thinking the same way. They are learning a lot and its showing great benefits to the business. Highly recommend.
Reply from The Hospitality Company 2022-02-22
Thanks Amanda and its great to have you and your managers involved with our online business training.
Jacky Dong
Jacky Dong
2021-09-30
I have tried many of consultant and business coaching in the past 3 years. I am very impressed with The Hospitality Company. I must say James is the one and only professional coach in New Zealand who can show us and coach us in the Real Hospitality Word!!
Reply from The Hospitality Company 2021-09-30
Thanks Jacky, I've really enjoyed working with you and Leo.
James Arnott
James Arnott
2021-08-18
Great company and awesome people to work with. These guys really get hospitality and have the skills and experience to make a real impact on their clients. They really care about ensuring their clients succeed.
Reply from The Hospitality Company 2021-08-18
Thanks for the feedback James A
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Melissa Lind
Melissa Lind
2021-07-05
Positive
Professionalism
Responsiveness
James is very passionate and knowledgable about hospitality business, which is refreshing coaching to get, tailored to our industry rather than a blanket rule approach. Thanks for the support!
Reply from The Hospitality Company 2021-07-06
Thanks Melissa - great working with you.
Liz Means
Liz Means
2021-06-30
Positive
Professionalism
Quality
Responsiveness
Value
Stumbling upon the Hospitality Group and Liz P changed my life! When I met Liz I was exhausted and disillusioned about my business. Our turnover was excellent but we weren't making any profit. Liz coached me on how to be an effective leader, we introduced systems and strategies that enabled us to see what was happening with the dollars and take control of them. Liz is an amazing person, not only is she passionate about what she is teaching but she has lived it herself turning her own hospitality business around, so she truly understands what we are experiencing. I 110% recommend to Hospitality Company !
Reply from The Hospitality Company 2021-07-06
Thanks Liz
Manager FOD
Manager FOD
2021-06-25
Positive
Professionalism
Responsiveness
Liz has been truly fantastic to work with. I leave every session fizzing! The skills I have developed and the impact on our business have been huge. I love being in the The Hospitality Company family
Reply from The Hospitality Company 2021-06-30
Thanks for this wonderful review