The Attic Guys

www.theattic-guys.co.uk

The Attic Guys Reviews

Excellent rating
4.9
230 reviews Verified
The Attic Guys
%title%

%offer%

Reviews ( 230 ) 4.9

Stephen Bailey
Stephen Bailey
2024.07.12
From start to finish I was highly impressed with the team. Expert guidance on the initial survey gave us a sense of what was possible and really clear dialogue about the nature of the work. The team on the ground where expert and efficient. They worked swiftly but stayed in dialogue about any new elements emerging during the work. Our loft space has been transformed and changed our living arrangements. I would recommend Attic Guys whole heartedly.
Reply from The Attic Guys 2024.07.24
Hi Stephen Thank you for taking the time to leave our team such a great review Regards Tom @ TAG
kevin burden
kevin burden
2024.07.09
The Attic guys cleared my loft of previous building debris and junk left by the former occupants, insulated and boarded the loft to an excellent standard. Replacement access ladders were fitted and professionally finished and I'm very happy with these. The team arrived promptly on time, was professional and courteous the entire time they were at the property and thoroughly cleaned up after completing the job ahead of schedule. All round thumbs up - I'd thoroughly recommend The Attic Guys!
Reply from The Attic Guys 2024.07.09
Hi Kevin, Thank you so much for taking the time to leave us such a great review We do appreciate the feedback Kind regards Tom@theatticguys
Justin Zhang
Justin Zhang
2024.06.29
We just got our loft boarded and couldn't be happier. A comprehensive and competitive quote, combined with a stellar install team that made sure our carpets were protected and cleaned up after themselves each day. Quality of work is great, no corners cut - and now our loft is much more usable and with modern insulation - highly recommend The Attic Guys
Reply from The Attic Guys 2024.07.01
Hi Justin Thank you for taking the time to Leave us such a positive review Much appreciated Regards Tom@ The Attic Guys
Lynn Foster
Lynn Foster
2024.06.24
I used this company last week for full loft clearance plus replacement insulation and ventilation fittings. Clive and Damien were punctual, friendly and polite. They firstly made sure my carpets and furnishings were covered to protect from any dust etc. They both worked extremely hard and took the greatest care when removing the many items from my loft. Every detail of the project was explained to me as they worked. They finished off by taking up all protective material from the floors and thoroughly hoovering throughout!. We hardly knew they had been here. 5* company and 5* staff. I cannot recommend them highly enough. They like tea with expensive biscuits please! Lynn Foster 🙂
Reply from The Attic Guys 2024.06.25
HI LYNN, thank you so much for the amazing feedback As a company we endeavour to make sure our customers are always happy at the end of every project It really makes our day to read reviews like this and we really appreciate that you appreciated our efforts If you ever need us for anything we are just around the corner Please do call Kind regards Tom @ The Attic Guys
Emma Lawrence
Emma Lawrence
2024.06.21
These guys were fantastic from start to finish. Polite, friendly and super hard workers. My attic looks so big now and ready for me to put stuff in for storage. They really did a cracking job. Thanks guys 👍
Reply from The Attic Guys 2024.06.25
Hi Emma, thank you so much for leaving our team such kind words Regards The Attic Guys
Les E
Les E
2024.06.05
Awful experience, waited an age for an appointment. We both stayed in for the chap to come round, we had a follow up call prior to make sure all was well. They rang us on the morning to say the chap was going to be late due to traffic, fair enough. I said we would both still be in. After about 3 hrs we went into the garden and the man turned up. He pressed the bell which we missed, was on the drive for about 1 min according to ur ring door bell and then drove off. I contacted the company about 2 mins after he left to be told he was already at his next meeting, but would come to us later. He never turned up, on contacting the company was given a story about no signal on his phone, really? in the south east? I felt if this was the way they did business I wanted nothing to do with them. So went with Access4lofts instead, very professional and punctual.
Reply from The Attic Guys 2024.06.25
Hi Les, the above rant is a complete exaggeration, you were distracted in the garden when Steve (our surveyor arrived) and you did not open the front door to him [its really as simple as that] He arrived inside the allocated time slot and you did not open the door (he tried your ring doorbell and phone for over 15 minutes but you missed all our calls) We look at 6 surveys on a daily basis and always attend every single one If you wont answer the door after 15 minutes of constant calling, knocking and heavily banging on the window then we move onto our next survey What exactly would you like us to do [kick the door in maybe!!!] we don’t operate like that….. I don’t see why our other valued survey customers have to suffer us arriving late to them because for your mistake of leaving you phone inside the house and going into your garden - especially when we called 20mins previous to let you know of our imminent arrival….. We then couldn’t get hold of you When you did finally make contact with us the survey manager had long since moved on to our next survey, who was waiting and actually opened the door when we rang the door bell WE IMMEDIATELY OFFERED YOU A REVISIT But you rudely declined I think the rant above is actually frustratingly targeted at yourself by yourself because you know the fault for the failed survey lies entirely with you and not us It is you who messed up - not us I hope the other company did a great job for you
Lila Anderson
Lila Anderson
2024.05.18
We had our loft insulated and boarded along with a new hatch and ladder with The Attic Guys. Really pleased with the work done - they worked quickly and efficiently and made sure our house was left spotless afterwards - you’d never know they were there! The quality of work was also amazing, it looks like a completely new loft space up there now, finished to a high standard. Thank you so much, and thank you to Leah in the office for such great communication. Highly recommend.
Reply from The Attic Guys 2024.05.18
Hi Lila, thanks a million for the fantastic feedback, we do appreciate it a lot King regards The Attic Guys
Susan Biggs
Susan Biggs
2024.05.17
Loft insulation. Excellent service arrived on time. Cleaned up after they had finished. Consulted me on all aspects. Risk assessment completed before they started work. Two gentlemen very polite and respectful. I would recommend this company.
Reply from The Attic Guys 2024.05.17
Hi Susan, thank you very much for the positive feedback Regards The Attic Guys
2024.05.17
Verified
Loft upgrade project. I had my loft stripped of old insulation, boarding and detritus that had been left by the previous owner. The who project, from when Steve came to measure and send me a quote, to the final day when they took photos because I am too afraid of heights to get in the loft was brilliant. They were on time, worked well as a team and all knew exactly what needed doing. They cleared as they went, taking away all the old insulation on day one and bringing all the supplies they needed to complete the work day two. Both days they tidied and hovered, leaving no mess. I want to thank Steve Mitch, Clive and their team for their professionalism, their kindness and attention to detail. Much appreciated Would very much recommend.
Service
Quality
Value
Annalisa Marra
Annalisa Marra
2024.05.16
Very professional/respectful men that carried out our loft insulation. Partner and I our very happy with the attic Guys ☺️
Reply from The Attic Guys 2024.05.18
Hi Annalisa, thank you for leaving us this feedback, much appreciated Kind Regards The Attic Guys
Gracie 13
Gracie 13
2024.05.01
We have seen several quotes before deciding on going ahead with The Attic Guys. We have very limited space in our flat and we decided why not convert our loft into a storage. We have few old water tanks cut and removed and an old insulation removed and replaced with new ones. The Attic Guys quoted us with much detail work. They turned up on time, cleaned up beautifully and even vacuumed every bit of dust away.l These guys have excelled my expectations 💯. I would highly recommend them. Thank you so much.
Reply from The Attic Guys 2024.05.18
Hi Gracie, thank you for taking the time to leave a review, we do appreciate it Regards The Attic Guys
Nick
2024.04.22 2024.04.22 | United Kingdom
Great service Excellent team - very professional and made lots of good suggestions. Would highly recommend. Nick
James Neilson
James Neilson
2024.04.19
Brilliant job by Philip and Clive, top guys. Great experience from quote to the work.
Reply from The Attic Guys 2024.04.19
Hi James, thank you for taking the time to leave us a review very much appreciated. Kind regards TAG.
John Healey
John Healey
2024.04.03
Engineers were very thorough, tidy, and went above and beyond. I’d highly recommend The Attic Guys to family and friends. Thanks again.
Reply from The Attic Guys 2024.04.06
Hi John, thank you for taking the time to leave us some great feedback Much appreciated Reads TAG
Filip FilipB
Filip FilipB
2024.03.25
I am very satisfied for the work done , amazing transformation of my loft just in 2 days , I use now the full loft space and the new wooden ladder. Amazing team and amazing company, thanks a million The Attyc Guys !
Reply from The Attic Guys 2024.03.26
Hi Filip, thank you for taking the time to leave us a 5 star review, it is much appreciated
Stuart
Stuart
2024.03.24
We hired The Attic Guys to install insulation in our attic and we are extremely pleased with the results. Not only did they provide excellent customer service, but their team of professionals worked efficiently and effectively to ensure that our attic was well-insulated. Our energy bills have already started to decrease, and we couldn't be happier with the service we received
Reply from The Attic Guys 2024.03.26
Hi Stuart, Thank you for the brilliant 5 Star review, much appreicated
Andrew McColl
Andrew McColl
2024.03.21
Great people to deal with - Proper customer service!
Reply from The Attic Guys 2024.03.21
Thanks Andrew we do appreciate all feedback Regards Tom @ The Attic Guys
Edward Norman
Edward Norman
2024.03.21
Great job, done very efficiently & quickly with minimal mess. Really pleased.
Reply from The Attic Guys 2024.03.21
Hi Edward, thank you for the feedback, much appreciated Regards The Attic Guys
Clive Sawyer
Clive Sawyer
2024.03.20
1. We recently had our loft room construction completed by The Attic Guys and we couldn't be happier with the results. The team was professional, efficient, and paid great attention to detail. Our new loft room has completely transformed our home and we can't thank them enough for their excellent work.
Reply from The Attic Guys 2024.03.21
Hi Clive, thanks for the great feedback
Mitchel's bike battle
Mitchel's bike battle
2024.03.20
Choosing this loft boarding company was one of the best decisions I made for my home. The team was prompt, skilled, and went above and beyond to ensure the job was done to perfection. The added storage space in my loft is a game-changer and I am thrilled with the end result. Highly recommended!
Reply from The Attic Guys 2024.03.20
Hi Mitchel, thanks a million for the feedback, we really do appreciate you taking the time