Verified Company
This company is accused of entering a contract, not providing necessary information, increasing the quoted price, and when the customer disagreed with the increase, Temperature Doctors refused to return the customer's $250k down payment. It is case number 2024-LA-0000074 filed in the 17th Judicial Circuit Court of Winnebago County. There is another case of eviction also filed in 2024 with the same court that alleges the company damaged and/or stole items attached to the building when they vacated. Also note that the owners and workers are of a certain religious organization which questions whether the excellent reviews are from members of that organization, as compared with reviews elsewhere and word-of-mouth reports. Please note that the reviews here name the same individuals, which indicates this is not a company with sufficient technicians to be on more than one work location at a time.
Update due to reply. Consumers have a right to know the public record. Self-serving proclamations taint credibility. It sounds defensive, especially when Temp Doctors say they didn't pay the rent for almost a year because they didn't know where to send the check. (That was TD's defense.) That doesn't sound professional.
Reply from Temperature Doctors Heating & Cooling
2025.11.11
We take all customer feedback and concerns very seriously. Temperature Doctors is aware of the matters referenced and is actively addressing them through the appropriate legal channels. While we cannot comment on the specifics of ongoing litigation, please know that we are committed to working through the proper channels to reach a fair and transparent resolution.
For over 20 years, our team has proudly served our community with integrity, professionalism, and a dedication to quality service. We value the trust our customers have placed in us and remain focused on maintaining the high standards that have earned that trust over the years.
We would also like to clarify that our team members come from diverse backgrounds and share a common focus on professionalism, skill, and customer care. Any suggestion that personal beliefs influence our reviews does not reflect who we are or how we operate. Our team works hard to earn those reviews and will continue to do so.
We remain committed to serving our customers with honesty, transparency, and respect. If anyone has concerns about their service experience, we encourage you to contact our office directly — we’re here to listen and work toward a fair resolution.
— The Temperature Doctors Team
For over 20 years, our team has proudly served our community with integrity, professionalism, and a dedication to quality service. We value the trust our customers have placed in us and remain focused on maintaining the high standards that have earned that trust over the years.
We would also like to clarify that our team members come from diverse backgrounds and share a common focus on professionalism, skill, and customer care. Any suggestion that personal beliefs influence our reviews does not reflect who we are or how we operate. Our team works hard to earn those reviews and will continue to do so.
We remain committed to serving our customers with honesty, transparency, and respect. If anyone has concerns about their service experience, we encourage you to contact our office directly — we’re here to listen and work toward a fair resolution.
— The Temperature Doctors Team
