The Neuropsychiatry & TMS Group

The Neuropsychiatry & TMS Group Reviews

Excellent rating
     
4.8 | 1075 reviews
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The Neuropsychiatry & TMS Group
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4.8

| 1075 total

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Ricky Smith
Ricky Smith 2026.07.16
     
I seen reply wanting me to call it's eazy fix stop charging everyone that comes In has a name not dollar sign cause you guys charge when mentally ill people why change for anything my brother and my son suicide Florida is the worst In us mental health hospital these are warehouse people over crowing this is not treatment this is trauma it's shocking to be in a mental health facility in Florida I am from iowa real hospital mental health Nebraska has hospital for health is it because them state care about their citizens and as you can see if that the case Florida doesn't care at all just min care ? This is my personal experience with neuropathychitry . This the truth they everyone is afraid say anything but I do this I honestly do care and I know my followers will share this post Everyone takes a sec to read and shared PUBLIC WARNING: TAMPA NEUROPSYCHIATRY IS RIPPING PEOPLE OFF I’m putting this out publicly because too many people are being taken advantage of. Tampa Neuropsychiatry is charging outrageous, predatory fees that hurt people who are already struggling with mental‑health crises. And let me make this clear: I never signed anything. I never agreed to any of this. You will NOT charge me. Here is EVERY predatory fee they use: --- 💸 APPOINTMENT FEES - $350–$450 for a new patient evaluation - $175–$200 for follow‑up visits - $150 fee for canceling or rescheduling within 48 hours - $150 fee for new‑patient no‑shows - $75 fee for follow‑up no‑shows - $75 fee for follow‑up cancellations under 48 hours - If you’re 10 minutes late, they cancel your appointment and charge you anyway --- 💸 PAPERWORK FEES - $75–$150 for ANY paperwork - FMLA, ADA, Disability, Social Security paperwork not done until your 3rd appointment - 10–14 business days for paperwork - You must pay upfront before they even start it --- 💸 PRESCRIPTION FEES - $30 for a prescription refill before your appointment - $30 for any refill if you missed or canceled an appointment - $75 for medication overrides - $30 for a second prior authorization - No refills processed after 12 noon on Fridays - Controlled meds can only be moved to a different pharmacy once --- 💸 MEDICAL RECORD FEES - $25 for the first 50 pages - $0.50 per page after that - Up to 15 business days to process --- 💸 PAYMENT & INSURANCE TRAPS - Mandatory credit card on file - They pre‑collect at the appointment - If insurance doesn’t pay within 60 days, YOU must pay in full - Any remaining balance is automatically charged to your card - WE DO NOT ACCEPT MEDICAID — their words, in red - You must get your own authorizations - If insurance pays differently than expected, you’re responsible --- 📹 SURVEILLANCE - Security cameras near reception and elevator - Cameras may record sound - In a mental‑health clinic --- ⚠️ THIS IS NOT CARE — THIS IS A BUSINESS MODEL These policies are designed to punish people in crisis. They are designed to squeeze money out of vulnerable patients. They are designed to trap people financially. And again: I never signed anything. I never agreed to any of this. Do NOT charge me. People deserve to know the truth. Wrongfully Convicted Advocacy Program Survivor Support & Mental‑Health Reform Ricky Smith
Reply from The Neuropsychiatry & TMS Group 2026.07.16
Hi, Ricky. At The Neuropsychiatry & TMS Group, we aim to provide excellent service at all times. If there’s anything we can do to improve your experience, please call us at (813) 995-1775!
edward beaudry
edward beaudry 2026.07.15
     
Everyone at the office is always super polite and attentive!!
Reply from The Neuropsychiatry & TMS Group 2026.07.15
Hi, Edward. Your feedback is highly appreciated. Thank you for the review!
Kailey A
Kailey A 2026.07.15
     
Still love having Dr. Qualls as my psychiatrist and have greatly appreciated his help over the past two years of treatment.
Reply from The Neuropsychiatry & TMS Group 2026.07.15
Hi, Kailey. Thank you so much for your feedback. We really appreciate it!
nazneen pal
nazneen pal 2026.07.14
     
Reply from The Neuropsychiatry & TMS Group 2026.07.14
Thanks for the positive rating! We’re glad you had a good experience.
Travel Master
Travel Master 2026.07.13
     
Kaylee always listens to me and addresses my problems promptly.
Reply from The Neuropsychiatry & TMS Group 2026.07.14
Hi, Travel. We appreciate the positive feedback. Thank you for taking the time to rate us!
Carmel Boswell
Carmel Boswell 2026.07.07
     
Love these people. Providers are excellent!
Reply from The Neuropsychiatry & TMS Group 2026.07.08
Hi, Carmel. We appreciate the rating! We always strive to provide an excellent experience.
akeythia rosebury
akeythia rosebury 2026.07.07
     
Dr. Qualls is amazing. I recently experienced a bad mental break and he could have baker acted or left me to go to the ER but he helped me find a location where I could walk in and admit myself. Not only did help me find a location he also called them to make process smoother. I am extremely grateful for him.
Reply from The Neuropsychiatry & TMS Group 2026.07.08
Hi, Akeythia. Your feedback is highly appreciated. Thank you so much for the review!
Rosalyn Brown
Rosalyn Brown 2026.07.06
     
This Psychiatry group along with my therapist Dr. Mason Qualls deserve the 5 stars as they all have had patience with me and provides ongoing care for me to this day. If anyone is considering them please be ushered they are worth it.
Reply from The Neuropsychiatry & TMS Group 2026.07.06
Hi, Rosalyn. Thanks for taking the time to share your feedback. We truly appreciate it!
Darleen Ocasio
Darleen Ocasio 2026.06.30
     
The staff and the doctors are amazing Kelly and Jayleen are so profesional and efficient . I had always had an amazing experience with this office is the best practice I had visit .
Reply from The Neuropsychiatry & TMS Group 2026.06.30
Hi, Darleen. Thank you for your kind words and support!
N. David
N. David 2026.06.25
     
Very professional and polite!
Reply from The Neuropsychiatry & TMS Group 2026.06.25
Hi, N.. Thank you so much for leaving us a stellar review!
Michael Bucy
Michael Bucy 2026.06.24
     
Reply from The Neuropsychiatry & TMS Group 2026.06.24
We’re grateful for your feedback—thank you!
Linda
Linda 2026.06.24
     
Best Dr’s and staff!!! It is very hard to find a good psychiatrist snd staff that give good customer service and care. I have been with this company since 2019! My current psychiatrist Dr. Qualls is one of the best psychiatrist I have ever had. The owner the staff are all excellent.
Reply from The Neuropsychiatry & TMS Group 2026.06.25
Hi, Linda. Your feedback is highly appreciated. Thank you for the review!
Brandon González
Brandon González 2026.06.23
     
You all deleted my review… AGAIN …was it too honest? I am reposting my review as others deserve to know Me and my mom come regularly to DR AHMED, he is a great doctor, and most staff are pleasant. However, the TMS assistant is rude, always on her phone while in the room with us, checking her Apple Watch for messages, and not to mention she catches an attitude when asked questions, as if she doesn’t have the time to assist us, when Thats her job… also she barley speaks english which is very hard to understand her at times… or maybe the toxins in her lips contribute to the speech impediment. Please train your staff on proper clinical and patient relations. Thank you.
Reply from The Neuropsychiatry & TMS Group 2026.06.24
Hi, Brandon. We are sorry to hear that we didn’t meet your expectation. We have very high standards of service at The Neuropsychiatry & TMS Group and would love the opportunity to improve. Please get in touch with us at (813) 995-1775!
AnJanet Selman-Babbs
AnJanet Selman-Babbs 2026.06.04
     
Reply from The Neuropsychiatry & TMS Group 2026.06.04
Thanks so much for taking the time to rate us!
Larkie Fleming
Larkie Fleming 2026.06.04
     
Very professional, supportive, informed, kind and what health care should be!
Reply from The Neuropsychiatry & TMS Group 2026.06.04
Hi, Larkie. Thank you so much for your feedback. We really appreciate it!
Kaitlyn Kemp
Kaitlyn Kemp 2026.06.03
     
Update: The practice’s response is frankly disappointing. After detailing months of delays, lack of follow-up, and failure to secure a pre-authorization that was their responsibility, the only response was a generic request for me to call the office. There was no acknowledgment of the issue, no apology, and no indication that anyone reviewed my concerns. For a mental health practice, this level of disregard for patient concerns is unacceptable. Giving two stars, purely for my psychiatrist Natalie Romano, but have major issues with Acquisition of this practice through Beacon. I sent my new insurance card in January for Tms treatment, and STILL (June) have not received my pre-authorization with the office at fault. There is absolutely no follow up on their end, and they did not provide adequate records, despite them having all of my records and me having Tms treatment before. Also be aware that they charge more than your co-pay for cancellation fees. I Absolutely understand, needing to charge no-show fees, but charging more than your co-pay for a no-show fee is robbery. I have had no issues with this practice prior to Beacons acquisition. Extremely disappointed
Reply from The Neuropsychiatry & TMS Group 2026.06.04
We appreciate your feedback, Kaitlyn. If you would like to discuss your experience further, don't hesitate to reach out to us at (813) 995-1775 or contact us online at https://www.tampaneuropsychiatry.com/?utm_source=GBP&utm_medium=GBP&utm_campaign=GBP_Tampa&utm_id=GBP_Tampa. We would love the opportunity to resolve any issues!
Susan Cassell
Susan Cassell 2026.06.02
     
Reply from The Neuropsychiatry & TMS Group 2026.06.02
Thank you for your review! We appreciate your support.
Rebecca Donoghue
Rebecca Donoghue 2026.06.01
     
Staff courtesy Dr Nathan has a wonderful demeanor
Reply from The Neuropsychiatry & TMS Group 2026.06.01
Hi, Rebecca. We appreciate the positive feedback. Thank you for taking the time to rate us!
Helen Mcconnell
Helen Mcconnell 2026.05.31
     
Reply from The Neuropsychiatry & TMS Group 2026.05.31
Thank you for showing your support! We’re grateful.
Susanna Perez-Field
Susanna Perez-Field 2026.05.28
     
My provider, Corinne, was thorough and responsive. I felt she really listened to me! The staff were friendly and very kind: scheduling, check in, and check out. I also want to note how easy it was to send in my documents and records. They allow Text! and Email! I'm not techie but their portal was super easy for me to complete new patient forms. Finally, they had great availability to accept me as a new patient. I was surprised and grateful at how quickly they got me in.
Reply from The Neuropsychiatry & TMS Group 2026.05.28
Hi, Susanna. Your feedback is highly appreciated. Thank you so much for the review!

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